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Comfort Suites Alamo - Riverwalk

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Exterior
Pool
Property grounds
City view

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
505 Live Oak Street, San Antonio, TX, 78202
  • Shops at Rivercenter
    6 min walk
  • Alamo
    11 min walk
  • Henry B. González Convention Center
    11 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Downtown

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (2528)
The price is $239
per night
$283 total
includes taxes & fees
Dec 6 - Dec 7
La Quinta Inn & Suites by Wyndham San Antonio Downtown

About this property

Comfort Suites Alamo - Riverwalk

3-star hotel in Downtown San Antonio
This hotel features a fitness center, a 24-hour business center, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary manager's reception is offered on select days. Event facilities measuring 797 square feet (74 square meters) include conference space. This Mediterranean hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 84 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jenna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Found roaches in the room. They switched our room but suboptimal cleanliness and severe water damage.
Stayed 1 night in Aug 2024

8/10 Good

Quentin

Stayed 2 nights in Aug 2024

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was told from the start. I had my family of 5 that i should have gotten an another room with a working sofa bed. on there notes they had they knew that room 222 the sofa bed was not working. was offer a rolling bed. instead of getting another room. so we had less space now.
Stayed 3 nights in Aug 2024

4/10 Poor

Maxwell

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

2/10 Terrible

Debbie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty dirty mattress. I woke up to bites on my legs. Peeling wallpaper everywhere. Rust around the doors in bathroom. Looked like the floor had never been vacuumed. We checked out and went to another hotel. And they charged us an extra night. I wish I could add pics.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Keyshia

Disliked: Cleanliness, amenities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was wonderful the staff was very friendly and helpful the rooms were nice and clean. The only thing is the outside where we had to park was a bit scary it was under a bridge .
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the river walk. Great friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit hard to be walkable to riverwalk as the road was desolate. However it was a great hotel at a great price.
Stayed 3 nights in Apr 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice stay ! Comfy beds !
Front desk personnel was amazing ! Very friendly and helpful! For some reason our room only got 1/2 cleaned the second day - took trash and dirty towels - didn’t leave fresh towels or replenish coffee supplies. Breakfast was good and filling! Pool area was nice, had towels for pool use - hot tub was good. Was relatively close to attractions such as Riverwalk and The Alamo.
Room 310 - nice city view
Stayed 3 nights in Jul 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Kennith

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stains on floor and bed sheets and couch, wall paper peeling off, trim coming off wall. When we first walked into room it smelled like pet urine. Elevator rails loose, sewer smell outside patio area, and homeless camped nearby under bridge, which is where the only parking is under. Definitely not worth the money spent.
Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Devin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor location
Stayed 2 nights in Jul 2024

4/10 Poor

Kyle

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed.
Stay was not great. We booked three rooms. Mine has water pooling on the floor of the bathroom and wallpaper peeling from the wall. The couch bed had no linens. Had to go get them. My brothers room card reader was hit or miss. The first room my parents got wasn’t cleaned. They were moved, that rooms card reader wouldn’t work. Moved again. Third room was nice. AC sounded like a freight train every time it kicked on. So that woke me up. My son slipped by the pool door and hurt his foot. Feels like there should have been a rubber mat there if the floor was so slick. The lady working the counter did the best she could but seemed like she was alone at a busy time.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony, Mesa

Stayed 3 nights in Jul 2024

2/10 Terrible

dulce

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Totalmente sucio
Muchas cucarachas y las sábanas sucias mucho pelo en el baño y dejaron lo que alguien más dejó no pusieron nuevo el rollo de papel ni nada
Stayed 1 night in Jul 2024

10/10 Excellent

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great room for me and my family!!
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was disgusting and the cleanliness of the hotel was poor overall. The staff was great and friendly. The breakfast was decent. The floor in the room was gross and sticky. There was mold all over in the restroom in the room and stains on the sheets and bedskirt. There was long hair all over the sheets in both beds.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Average
Busy hotel and a little run down, over needs some updating and general cleaning. Saw one roach and some ants might need to call pest control.
Stayed 2 nights in Jul 2024

4/10 Poor

Amanda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel experience was a big mess. I’m not one to complain much but I’m actually really annoyed at this, especially when the review said it was an 8/10. First, check in was at 3…but we wanted to go over to the Alamo first so we got there a bit after 4. We were told there were no clean rooms and to come back later. We ended up finally getting to check in around 5. Frustrating…but we got over it quickly, they gave us free parking to make up for it. Then, we had to go downstairs 3 separate times on elevators that you HOPE would work to get new keys. The first time, I was told they didn’t work and then the second time it was because I deactivated them. When I did nothing other than take the key to the pool. Third, I have a family of 6, and they gave us 4 towels. My husband ended up slipping and injuring himself getting out of the shower because it was too wet. Luckily, he just had a bruise. Fourth, We asked for bedding for the pull out sofa, and were given a sheet, and were told to use the pillows from the beds. No blanket because they were wet bc they still needed to dry…so my kids just needed to freeze? Why don’t they have a surplus of blankets? Fifth, the room was pretty dirty. Dust all over the place and the phones were disgusting. The lamp and outlets in between the beds didn’t work. Sixth (I can’t believe I’m on SIX) the air conditioner leaked all over the room and the floor was soaking wet. We were told that is “normal condensation” but it definitely wasnt.
Stayed 2 nights in Jul 2024