Hilton Garden Inn San Antonio Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn San Antonio Airport

Lobby
Indoor pool
Lobby
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Free airport shuttle

Explore the area

Map
12828 San Pedro Avenue, San Antonio, TX, 78216
  • McAllister Park
    4 min drive
  • North Star Mall
    7 min drive
  • Alamo Quarry Market
    7 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    7 min drive

Room options

Room, Accessible

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Evolution, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn San Antonio Airport

Hotel in Uptown
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Hilton Garden Inn San Antonio Airport offers 117 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn San Antonio Airport features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Hilton Garden Inn San Antonio Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Roll-in shower (60 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel San Antonio Airport
Hilton Garden Inn San Antonio Airport
San Antonio Airport Hilton Garden Inn
Hilton Garden Inn San Antonio Airport Hotel
Hilton San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio San Antonio
Hilton Garden Inn San Antonio Airport Hotel
Hilton Garden Inn San Antonio Airport San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio

Hilton Garden Inn San Antonio Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1007 reviews" "
Rating 8 - Good. 297 out of 1007 reviews" "
Rating 6 - Okay. 116 out of 1007 reviews" "
Rating 4 - Poor. 62 out of 1007 reviews" "
Rating 2 - Terrible. 66 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Traveled with partner
Disliked: Amenities, property conditions & facilities
We had booked to stay 3 nights, but had to check out on the 2nd night. In the 2 nights we stayed there was 5 car break ins. The hotel does not have security cameras and claim they have a security guard from midnight to 6am. These break ins happened after the security guard left, the car alarms were heard around 7:15am. Being a big hotel chain, we figured security would be at it’s finest but found out otherwise. This was first and last time we will stay here. Hilton, do better and live up to your reputation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalia, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
The room was clean, the general area inside was good. Parking however was sketchy. I saw several cars with their windows broken during the course of my stay. Be careful not to leave anything in your car if you do park here.
Stayed 5 nights in Sep 2024

10/10 Excellent

Laura, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jahvan

Liked: Cleanliness
Disliked: Staff & service
I didn’t like that the pool wasn’t working and that there was no complimentary breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. A little on the old side but still a good hotel. Only thing is the pool wasn’t in commission to be used (it’s an indoor pool)
Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Liked: Staff & service
Disliked: Property conditions & facilities
Smell bad
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose l

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexander

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At least 6 vehicles were broken into overnight in the parking lot. There's no security or gates or deterence. This is a regular event. The food b was excessively overpriced for a value hotel. $18 for 2 eggs. Pool was under maintenance and closed.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Arthur

Stayed 1 night in Aug 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities
Steer clear of this hotel! Our vehicle and three others were broken into. The staff showed zero interest or care in the matter. The front desk was very cold and dismissive when I tried to speak to them about the issue. There is homeless community living in the brush next to this property - which we didn't know of until the police came by to make the report, and informed us. The hotel has zero cameras and no security despite the unsafe location. The hotel itself has seen its better days. Only one working elevator, our hotel room had a lot of damaged surfaces (ie restroom floor tiles, counter, water damage, etc) and a dirty/rusty trash can to say the least. Please book with caution. Do not let the hotel name fool you.
Stayed 1 night in Aug 2024

4/10 Poor

Andre D, Waldorf

Liked: Staff & service
Disliked: Amenities
While a short distance to the airport they advertise as Hilton Garden San Antonio Airport they actually are not as close as advertised. Two it's not that close to anything as far as walking to or shopping. Three I wasn't in my room 5 minutes before seeing a roach.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities
The staff was awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Traveled with partner
The hotel was super easy to access & it definitely is close to the airport. There are many many places close by to eat & they serve breakfast & dinner in their own “restaurant”. The main lobby & restaurant are not air conditioned, or at best barely air conditioned, so it is a bit uncomfortable to utilize the many seating areas or the eating area. The staff is super friendly & helpful. The hotel itself needs some tlc—definitely some major updates & remodel. The pool was empty & I understand it has been empty for months. We will stay here again if I get a good deal.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Toni Carlene, Rush Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked the seperate little alcloves in the lobby where we could sit in semi privacy while we enjoyed a cold or hot beverage of choice offered on an appealing displayed table in the lobby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Michael Yale

Liked: Cleanliness
Great hotel as you know what you’re getting.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tametria

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff and service were excellent but the building is terrible. It’s needs to be gutted out and remodel.
Stayed 4 nights in Aug 2024

8/10 Good

marc

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jovana

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Good atmosphere. Friendly staff. My bathroom needed a little updating with peeling paint. Other than that I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael M.

Stayed 4 nights in Jul 2024