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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Desk, soundproofing, iron/ironing board, free WiFi
Lobby
Outdoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
102 Spencer Lane, San Antonio, TX, 78201
  • Methodist Hospital Texsan
    ‪3 min drive‬
  • St. Mary's University
    ‪6 min drive‬
  • University of Texas Health and Science Center at San Antonio
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

San Antonio hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was good. Staff was helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Tania

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Old pizza box in the fridge and stained sheets. Dirty floor for three days in a row in the elevator/common areas. Great breakfast and parking.
Stayed 1 night in Oct 2024

2/10 Terrible

Austin

Traveled with family
Disliked: Staff & service
Got my car broken into and they didnt offer video or anything
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Musty Smelling Room
We had an additional room with a couch in it, it smelt very musty, and like mildew. The couch looks old and dilapidated. The floor in front of the elevator and in the elevator was very nasty, & sticky. In the dining room, the furniture was stained up and nasty. The place was just nasty.
Stayed 1 night in Oct 2024

6/10 Okay

Gilbert

Stayed 2 nights in Sep 2024

10/10 Excellent

Elmo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Janeth

Stayed 1 night in Jul 2024

4/10 Poor

Rudy

Traveled with family
Disliked: Cleanliness, staff & service
Checking in was great . When we arrived to the room trying to turn on TV . Remote was broken . To flip channels we had to hold down the metal flip to connect to the battery. The handle on the toilet was held together by clear wrap inside the Base of the tank .
Stayed 1 night in Aug 2024

6/10 Okay

Gabriel

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff members were rude when asked basic questions.
Stayed 1 night in Aug 2024

4/10 Poor

Marisol

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mario

Nah
Stayed 1 night in Aug 2024

10/10 Excellent

Reed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Jacob at the front desk was very helpful. The property was clean and the stay was pleasant. There are quite a few homeless people around the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will be staying there my next visit to san antonio i loved the area and the motel itself several good restaurants close by
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of urine upon arrival. Bathroom was dirty and dusty. You can tell that they "tried" to update this location but it still has a long way to go. If you need a place to crash for 24 hours or less this place is fine. 2/10 don't recommend. The staff was very nice and pleasant. That's the ONLY thing saving this location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

6/10 Okay

Jose S

Liked: Cleanliness
Very clean
Stayed 1 night in May 2024

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Smelled like wet towels and no water pressure
First room provided smelled of wetness. Bedding and floor were wet to the touch. Second room was good except the very low water pressure in the shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Stayed 1 night in Jul 2024

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check inn
Stayed 1 night in Jul 2024

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Debbie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad business so bad taste
On Hotels.com it stated a $25 deposit but then I receive an email stating it would be a non negotiable $250 cash deposit. I called the inn n they informed me they were not to blame but instead Hotels.com.
Stayed 1 night in Jul 2024