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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The property is closed between March 20 and April 14.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Boutique & Gourmet Hotel Orso Grigio helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Guests can use the indoor pool at a partner property. Complimentary self parking is available on site, along with a car charging station.

Boutique & Gourmet Hotel Orso Grigio is a smoke-free property.

  • Daily
  • Children's games
  • Elevator
  • Front desk (limited hours)
  • Business center
  • Porter/bellhop
  • Free self parking
  • Computer station
  • Wheelchair accessible
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Total number of rooms - 28
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Ski passes available
  • Number of bars/lounges - 1
  • Free train station drop-off
  • Full-service spa
  • Access to nearby indoor pool
  • Conference space
  • Free breakfast
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Ski storage
  • Free parking nearby
  • Number of restaurants - 1
  • Free train station pickup
  • Carport
  • Arcade/game room
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Room Amenities

Boutique & Gourmet Hotel Orso Grigio offers 28 accommodations with minibars and safes. Beds feature down comforters. 15-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Wireless internet access
  • Bidet
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size: 15
  • TV size measurement: inch
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Travel crib
  • WiFi speed 25+ Mbps

Parking

Free self parking , Free parking nearby

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.

Ristorante dell'Orso - This restaurant specializes in Italian cuisine and serves dinner only.

Ristorante dell'Orso - This bistro serves lunch only. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard, and cash. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 8 AM

Front desk closes daily at 10 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cribs (infant beds) are available for EUR 50.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 18 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Orso Grigio
  • Orso Grigio Hotel
  • Orso Grigio Hotel San Candido
  • Orso Grigio San Candido
  • Boutique Gourmet Hotel Orso Grigio San Candido
  • Boutique Gourmet Hotel Orso Grigio
  • Boutique Gourmet Orso Grigio San Candido
  • Boutique Gourmet Orso Grigio
  • & Gourmet Orso Grigio Candido
  • Boutique & Gourmet Hotel Orso Grigio Hotel
  • Boutique & Gourmet Hotel Orso Grigio San Candido
  • Boutique & Gourmet Hotel Orso Grigio Hotel San Candido

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