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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Property amenity
Lobby
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    14 min walk
  • Sushi Ota
    1 min walk
  • Balboa Avenue Transit Center Station
    12 min walk
  • San Diego, CA (MYF-Montgomery Field)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Sea World Area

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1292)
The price is $111
per night
includes taxes & fees
Jan 5 - Jan 6
Comfort Inn Sea World Area

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel in Pacific Beach
An outdoor pool, a business center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2021.

SureStay Hotel by Best Western San Diego Pacific Beach is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 897 reviews" "
Rating 8 - Good. 235 out of 897 reviews" "
Rating 6 - Okay. 124 out of 897 reviews" "
Rating 4 - Poor. 70 out of 897 reviews" "
Rating 2 - Terrible. 78 out of 897 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Jocelyn was very pleasant upon my arrival and made the check in process extremely smooth.
Stayed 3 nights in Sep 2024

6/10 Okay

Keith

Liked: Cleanliness, amenities, property conditions & facilities
On our second day, we wanted to add an extra day in the same room. Sounds easy. We had to go online and reserve a new room for 1 night and it was way more expensive than any of the nights we were there. Of course, we did not get the same room, so we had to check out and check back in. The clerks had no say in giving discounts for issues like this. Poor customer service.
Stayed 4 nights in Sep 2024

2/10 Terrible

Elias

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smell The area not good I will never get a room in this area
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went to check in at 3PM we were told the room was not ready to please come back at 4:30. We did that. When coming back told room not touched. Came back at 5:30, got a similar room that had been cleaned. No compensation offered for the delay.
Stayed 1 night in Sep 2024

6/10 Okay

Brandy

Traveled with family
Stayed 3 nights in Sep 2024

8/10 Good

Veronica Mulingtapang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe there is a reason it’s not Best Western?
If you are looking for a low budget stay this is the one for you. Tiny space to exist in even for 2 people. Bed was hard as a rock. No space to store items. The air conditioner smelled moldy and left our clothes smelling musty. There is house keeping if you request it but they apparently only change out the towel and empty the trash. They never made the bed and we stayed 5 nights. Parking is atrocious. They don’t care if people park in handicapped parking without a hang tag and they lied to us about calling a tow company. Skip breakfast unless you can live on waffles and bad coffee. Starbucks is down the street.
Stayed 5 nights in Sep 2024

8/10 Good

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated but very small for a queen bed Felt claustrophobic
Stayed 1 night in Sep 2024

4/10 Poor

Timothy

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Considering the price the room was extremely small. We had one person come an visit my wife and I and there was barely enough room to sit.
Stayed 1 night in Sep 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean for the price. A little small but fair for the price
Stayed 2 nights in Sep 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Customer service was too notch, surrounded by noisy car dealership, and too far to watch to the ocean. Clean overall and friendly
Stayed 1 night in Sep 2024

8/10 Good

John

The girls at the desk were great!😊
Stayed 8 nights in Sep 2024

10/10 Excellent

Meggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Luca

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Hotel was near a very busy road and the car noise was annoying the entire day and night. The ice machine was broken, the room was the size of a shoe carton, the shower could only be set to very high temperatures and the staff was not willing to help at all. The breakfast was minimal and hygiene was lacking in the breakfast room. Would not recommend this hotel unless you absolutely have to stay here!
Stayed 3 nights in Sep 2024

2/10 Terrible

Darlene J

Stayed 3 nights in Sep 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny price, Feels expensive!
It’s like an expensive Hotel at a tiny price! It’s PB inland a bit. Convenient location tho. Decent coffee and breakfast 6:30 am on 2nd fl above office. 👍👍 You won’t regret it. It’s a find!
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patrica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its small but just but super clean
Stayed 1 night in Sep 2024

10/10 Excellent

Christel

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean room with everything you need. The bed is very comfy! The girl at the front desk, sorry, I forgot your name, was very friendly and went out of her way to help me find my way around the area. I definitely would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked hotel last minute for a quick night in san diego and had all the features i needed, would definitely stay again. Gets the job done especially on a budget!
Stayed 1 night in Sep 2024

8/10 Good

Darrin

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

6/10 Okay

Isabelle

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente costumer service
Stayed 1 night in Sep 2024