SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Property amenity
Lobby
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking included
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    14 min walk
  • Mission Bay
    2 min drive
  • Mission Beach Boardwalk
    4 min drive
  • San Diego, CA (MYF-Montgomery Field)
    18 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel in Pacific Beach
An outdoor pool, a business center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2021.

SureStay Hotel by Best Western San Diego Pacific Beach is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 845 reviews" "
Rating 8 - Good. 224 out of 845 reviews" "
Rating 6 - Okay. 114 out of 845 reviews" "
Rating 4 - Poor. 65 out of 845 reviews" "
Rating 2 - Terrible. 74 out of 845 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Imad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good option
The hotel is not in a secure place.There are lot of homelessness in the area, you don’t feel comfortable leaving your car in the open parking. Moreover there was people talking at sleeping hours outside the room walking in the corridor
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Fantastic value
Excellent hotel; very clean; staff was very friendly. Just a heads up for folks staying as a family: the rooms are quite small. They are great rooms and considering you only sleep there, they will do, but just be aware if you are a big people family, you may feel a bit crowded.
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Clean and comfortable; good breakfast, and pleasant staff. My only complaint was that a man stating he was from the front desk knocked on my door at close to midnight, saying there was an issue with a "minor". He seemed irritated that I wouldn't open the door to speak to him, saying "I guess we have to talk through the door?" When I checked out the following morning, I reported this, and they knew nothing of an issue with a minor! Needless to say, I was creeped out by this intrusion.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Dao

Stayed 1 night in Aug 2024

8/10 Good

Ramsin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Affortable
We were not expecting the amount of cleanness and comfort based on the location and the looks of the hotel, but we were wrong and everything was excellent.
Stayed 1 night in Jul 2024

2/10 Terrible

Genesis

Disliked: Cleanliness, property conditions & facilities
Not safe dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Shayne

Stayed 3 nights in Jul 2024

8/10 Good

Allen

Stayed 2 nights in Aug 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Its location was perfect. Rooms were clean. Staff was pleasant.
Stayed 3 nights in Jul 2024

8/10 Good

Manuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Stayed 2 nights in Jul 2024

10/10 Excellent

phaedra

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The staff is amazing. The facility was clean and convenient to Mission Bay and Mission Beach. Literally a three minute walk to Mission Bay. Definitely will stay here again. I did walk my dog through the neighborhood felt safe homeless sleeping next to commercial buildings, but never bothered guest or anybody that walked by but that San Diego there’s a lot of that all over but not so bad here but I really enjoyed my stay. I had parking no additional pet fees and like I said the staff just amazing especially Gina at the front desk will be back again. Enjoyed my stay getting out of the Arizona heat
Stayed 2 nights in Jul 2024

8/10 Good

SERGUEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Alexis

Stayed 1 night in Jul 2024

2/10 Terrible

Wowie

Business traveler
Disliked: Staff & service
I had a car emergency before checking in to this property. They were contacted many times and refused to offer any help, not even a credit or voucher for when I can actually stay there.
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Loved getting two queen beds with an in room frig and microwave. Minimal interaction with staff, but they were pleasant and helpful. Our room was directly across from an elevator door, so no view at all and we had to keep the window closed. Location was odd. One hotel across the street, otherwise surrounded by car dealerships. We did walk a few block to a Starbucks, McDonalds or In and Out, but did not feel that safe. The street with shops also had a dive bar, liquor store, and massage parlor, which felt pretty sketchy. No fault of Best Western’s, but the location made it feel like we paid too much to stay there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ming, Richmond

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay all around!
Stayed 2 nights in Jul 2024