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Hotel Bijou

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bijou

Interior
Interior entrance
Lobby sitting area
Property entrance
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Warfield Theatre
    3 min walk
  • Little Delhi
    1 min walk
  • Market St & 5th St Stop
    2 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive

Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bijou

4-star hotel in Union Square
Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A total renovation of this property was completed in January 2019.

Hotel Bijou is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 219 out of 624 reviews" "
Rating 8 - Good. 153 out of 624 reviews" "
Rating 6 - Okay. 106 out of 624 reviews" "
Rating 4 - Poor. 74 out of 624 reviews" "
Rating 2 - Terrible. 72 out of 624 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

HECTOR

Stayed 4 nights in Sep 2024

2/10 Terrible

Alena

Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Martha

Very bad area, thanks
Stayed 1 night in Sep 2024

8/10 Good

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked safety bars in the shower.
Stayed 1 night in Sep 2024

8/10 Good

Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were amazing, very accomodating for an early check in and taking care of my luggage. The room was very clean and amazing, The smell around the outside of the hotel was horrible as there were literal open bags of trash and unhoused people urinating and defecating literally 15-20 feet away from the front door. It felt unsafe, although nothing physically or verbally happened.
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great price
Stayed 1 night in Sep 2024

6/10 Okay

Yovany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Union Square in Tenderloin
The staff was very friendly and allowed us to check in slightly early. The location is very near Union Square and very convenient. There was a coffee and tea stand just off the check in where breakfast was served and all guest were offered a free glass of wine if they liked. Coming from New York, we understood the challenges the hotel had and appreciated their efforts to make guests comfortable!
A comfy bed
A huge (accessible) bathroom
Cable car stop nearby
People waiting to get on
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Liked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Sandra V

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the hotel is good, clean, unfortunately they do not have air conditioning, although the city at night is cold, you could sleep with the window open, but the noise, the music from the homeless people surrounding the hotel is HORRIBLE, and obviously you have to close the window because they do not let you sleep and the heat traps you, they have a fan, which does not work well, the breakfast should have more variety, you do not ask for a continental, but more variety of bread .. in the reservation they never mentioned a deposit and I had to leave 100 dollars that I hope they return to me, the good thing is that it is almost close to everything, but I would not stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great hospitality by the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

sonia

Good choice
Amazing
Stayed 2 nights in Aug 2024

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
They just have to change the type of breakfast
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's proximity to Union Square, the Powell St. Station and cable car, and Market St. in general is both an advantage and disadvantage. The main disadvantage is the noise around that area, often lasting well into the night. The other slight discomfort during our stay was that the city was experiencing higher than average temps and the second floor where we were was sweltering with no AC in the units. A fan had been supplied which helped some. Other than this, our stay was pleasant. The hotel was clean, the staff friendly and attentive, and the amenities were perfect.
Stayed 1 night in Aug 2024

8/10 Good

Edward, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. What I wanted was a microwave and refrigerator because local food choices were limited and costly. The continental breakfast was very lacking. No juice. No toast. No eggs or waffles. A VIP property should at least have that. Otherwise the stay was pleasant. I would go back for a slightly lower rate...$90 per night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tonya

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nothing like advertised, I was very disappointed. People were fighting on the corner and threatening to kill each other. I got the hotel 14 minutes away from the convention center that way I can walk and experience the city but after the first day of being there and the fight was on the corner and that was trying to walk through I knew then it was unsafe for me to do any walking this is definitely should not be in your listings it was nothing like the pictures that was no resturant a very very limited bar with only one and the staff was not friendly at all
Stayed 2 nights in Aug 2024

2/10 Terrible

Genoveva, Bronx

There were no AC and area is horrible. I took pictures of the homeless hang out of the hotel. I did not stay. I deserve my refunded. The staff said that the manger would give it to me and still didn't get it.
Stayed 4 nights in Aug 2024

4/10 Poor

Spencer

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Decent Rooms, But No Sleep Due to Noise
This hotel is located on the outskirts of the nicer part of San Francisco, and the area in front of the hotel feels pretty grungy. On the positive side, I appreciated the added security measures for entering the hotel, which provided some peace of mind. The overall space is quite compact, but the rooms themselves are well-maintained with comfortable beds and a clean bathroom. Unfortunately, my stay was marred by the inability to get a good night’s sleep. There is no air conditioning in the room, and while opening the window is an option, it exposes you to constant, loud noise throughout the night. The sounds of homeless people, loud music, and general street noise made it impossible to rest. This was a significant downside to an otherwise decent stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica, MESQUITE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean.
Stayed 3 nights in Jul 2024