Four Points by Sheraton San Jose Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton San Jose Airport

Breakfast, lunch and dinner served
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
1471 N 4th Street, San Jose, CA, 95112
  • PayPal Park
    3 min drive
  • San Pedro Square
    5 min drive
  • San Jose State University
    6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    4 min drive

Room options

Room, 2 Double Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Hearing Accessible)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points by Sheraton San Jose Airport

Hotel in Rosemary
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Four Points by Sheraton San Jose Airport offers 195 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 7586 square feet (705 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and a garden. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge).

Four Points by Sheraton San Jose Airport is a smoke-free property.

Four Points by Sheraton San Jose Airport has a restaurant serving breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,586 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 2 2024 to January 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Jose Airport
San Jose Airport Hotel
Four Points Sheraton San Jose Airport Hotel
Four Points Sheraton San Jose Airport
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Airport Hotel
Four Points by Sheraton San Jose Airport San Jose
Four Points by Sheraton San Jose Airport Hotel San Jose

Four Points by Sheraton San Jose Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1038 reviews" "
Rating 8 - Good. 322 out of 1038 reviews" "
Rating 6 - Okay. 106 out of 1038 reviews" "
Rating 4 - Poor. 68 out of 1038 reviews" "
Rating 2 - Terrible. 60 out of 1038 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having to pay for parking while staying at the property made no sense if there was no secured parking lot.also I booked thru hotels.com and they still charged my card for the two nights after my stay. Which I got resolved but also inconvenient that I had to call multiple times to get my refund back. The construction and renovations I understand noise but giving your guest earplugs was a nice touch. Probably the least they could have done is give a complimentary breakfast instead of charging guest 10.99 for the inconvenience.
Stayed 2 nights in Aug 2024

4/10 Poor

JONGIG

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay...
Stayed 1 night in May 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sean

Business traveler
Nice enough hotel that was under construction. Lots of noise during the day but quiet at night. The website advertised a restaurant and bar which was one of the reasons I chose to stay(convenience), but was told it would not be open at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Joddi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed Feelings about My Short Stay
The man that checked me in was inappropriate and unprofessional. When I handed him my DL, he asked to see my nails. Why? Nothing about his loud and talkative personality was appealing or funny to me. There was an another male appeared to be training the man that helped me. I wish the other man served me! Mixed feelings: the elevator was outdated and the lobby’s ceilings were in disrepair but the room was classy and comfortable, as a Sheraton should be.
Stayed 1 night in Aug 2024

2/10 Terrible

Selina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fantasia

Business traveler
Excellent customer Service, room nice and comfy and courtesy shuttle service.
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 1 night in Jul 2024

10/10 Excellent

Chinmayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We stayed in a suite and it was generously sized and furnished very well. Adding extra ottomans, and laptop friendly side tables, ample charging ports make stays more comfortable. We paid $10 each for breakfast and it was worth it, however their coffee could be better.
Stayed 1 night in Aug 2024

8/10 Good

Fred Jr., Stockton

Business traveler
Liked: Cleanliness, staff & service
Restaurant was closed
Stayed 2 nights in Jul 2024

8/10 Good

Malinda

Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills. Great place to lay your head down after a busy day.
Stayed 2 nights in Aug 2024

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There was no ice machine on my floor, or fridge in the room, was a bit inconvenience but not a deal breaker. And we had a fire alarm go off at 3 am every guest had to step out but it eas a false alarm
Stayed 2 nights in Aug 2024

10/10 Excellent

Ghazanfar

Stayed 1 night in Jul 2024

10/10 Excellent

Gardenia

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joan

Stayed 3 nights in Jul 2024

4/10 Poor

Salvador

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I don't liked that i have to paid the paqking lot when it suposto to be free for stay in the hotel.
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe restaurant & bar construction not open. So we walked down the street to a Japanese restaurant
Stayed 1 night in Jul 2024

6/10 Okay

Khoi

Stayed 2 nights in Jul 2024

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. The room was nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo Eric

Traveled with family and small children
Liked: Amenities
Great place
Stayed 1 night in Jul 2024

4/10 Poor

Keith

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024