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Caribe Hilton

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Suite, 2 Bedrooms, Bay View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace
10 restaurants, international cuisine
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Honeymoon Suite, 1 King Bed (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Restaurant
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Playa del Caribe Hilton
    3 min walk
  • Paseo Caribe
    4 min walk
  • Luis Muñoz Rivera Park
    4 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

  • 338 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

  • 338 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • 1986 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 2 Bedrooms, Ocean View

  • 2051 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

  • 1384 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Ocean View (Beach Wing)

  • 676 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Honeymoon Suite, 1 King Bed (Wave Wing)

  • 856 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Royal Sonesta San Juan

Pool
Spa
Pet friendly
Restaurant
4.5 out of 5, Wonderful, (1632)
The price is $399
per night
$531 total
includes taxes & fees
Dec 9 - Dec 10
The Royal Sonesta San Juan

About this property

Caribe Hilton

Resort in San Juan Antiguo
Catch some rays at the beach or spend the day relaxing at Caribe Hilton's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Onsite parking is available (surcharge).

Caribe Hilton is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Mojito's - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 788 out of 1420 reviews" "
Rating 8 - Good. 324 out of 1420 reviews" "
Rating 6 - Okay. 168 out of 1420 reviews" "
Rating 4 - Poor. 80 out of 1420 reviews" "
Rating 2 - Terrible. 60 out of 1420 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zico

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with friendly staff and the resort is close to a lot of food spots some you can walk to others ars a short uber ride away
Stayed 5 nights in Aug 2024

8/10 Good

Jamil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management
Stayed 4 nights in Aug 2024

8/10 Good

Daniel Butler

Liked: Cleanliness, staff & service, property conditions & facilities
This property is located on ocean very nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie Lyn, BROOKLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay at. Close to most things. Staff were very nice helpful and pleasant.
Stayed 4 nights in Aug 2024

4/10 Poor

Vivian

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Letticia

Stayed 6 nights in Aug 2024

2/10 Terrible

John

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The resort from hell
No was placed by the elevator booked 3 rooms one for my elderly parents for their anniversary they always dreamed to come on a tropical vacation and have an ocean view we have a view of the parking lot and are booked near the elevator where people routinely walk by making noise late at night. Last night there was a domestic violence situation with heavy argument and a man banging on a hotel door screaming to get in this happened around 4 am and caused a lot of discomfort my mom has severe anxiety and does not feel safe staying in her room
Stayed 2 nights in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Traveled with family
Disliked: Staff & service, property conditions & facilities
Pool was very dirty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

JESSICA S

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it really felt like I was at a resort. The pool area and beach were breathtaking. What I did not like was that there wasn’t any affordable or kid friendly food options besides Starbucks. Everything else was super expensive. I ate at the little restaurant outside of the hotel most of my nights there(Piola pizza). Also they charge a fee that you do get back but it was not listed on the charges like the resort fee is. So I was prepared for the resort fee but was surprised by the nightly incidental fee, which is $100 a night. I stayed about a week so that was a large chunk of money I was not prepared to pay. I had to move rooms initially as well because the room I was given at first had several things broken and I wanted my incidental money back at the end of my stay so I insisted on a room change, which I was given after they offered just to come up and fix the broken items. I liked that it wasn’t far from many attractions. Most Uber rides were around $5. It was a beautiful resort but I will not be staying again. Price point was too high and the rooms are small, the pictures are deceiving.
Stayed 4 nights in Aug 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Was unaware parking was separated
Stayed 6 nights in Aug 2024

8/10 Good

Taylor

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay. The hotel is beautiful. Had an amazing beautiful private beach. Peaceful and beautiful pool. Perfect for my honeymoon. Staff and housekeepers were absolutely great always had stocked towels and clean room.
Stayed 12 nights in Aug 2024

6/10 Okay

Natrea

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Had its own gated property
Stayed 4 nights in Aug 2024

6/10 Okay

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel. Very clean and great restaurants
Stayed 3 nights in Aug 2024

4/10 Poor

Robert P

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No night life, no dj ,or band garbage cans were full pool very dirty they didnt vacuum the room elevator had same garbage in it for 3 days and in room the molding had peeling paint and glass door in Bathroom was broken. Very disappointed with the Hilton i expected alot better
Stayed 3 nights in Aug 2024

10/10 Excellent

jessica Louann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay and staff was great! The rooms can be painted. Few things need to be fixed like walls with small holes. My bathroom needed to be cleaned over. But overall it is a beautiful place to stay. I will return. I wish i was staying longer was just to much for one night.
Stayed 5 nights in Aug 2024

10/10 Excellent

Miroslavy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again. The place is quiet. Definitely good with family with children.. Wish they had Puerto Rican traditional food. Overall, my experience was wonderful. Customer service was excellent. Anything I needed or asked for I got..
Stayed 3 nights in Aug 2024

10/10 Excellent

rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

adela

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pool was dirty and cracked foundation
Stayed 4 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach area only had one way in and one way out. So you will be walking a bit, to the beach. Poolside, easy access.
Stayed 5 nights in Aug 2024

8/10 Good

Kevon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

vanessa

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I did like the entertainment of the place at night, the staff was super friendly and valet was on it. The hot tub was out of service for the first 3 out of 5 days I was there. I could hear someone singing in the shower while I was getting dressed through the vents keep that in mind. The doors slam so loud after each individual leaves their room. The pools weren’t as clean as they should be. It’s nice they have ice cream and the shops on command at the resort. They also shut the pool area down at 10p- so you can not chill over near the beach or enjoy the hammocks after that time.
Stayed 6 nights in Aug 2024