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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Living room | TV
Presidential Suite | Private kitchen | Microwave
Fortaleza Suite | Terrace/patio
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1053 reviews
Rating 8 - Good. 246 out of 1053 reviews
Rating 6 - Okay. 88 out of 1053 reviews
Rating 4 - Poor. 27 out of 1053 reviews
Rating 2 - Terrible. 31 out of 1053 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

wendy

Stayed 1 night in Jan 2025

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cole, San Francisco

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place to stay in old town. Staff was very kind. Rooms was fine. Quiet. Property is a little dated but all in all fine.
Stayed 1 night in Jan 2025

8/10 Good

benot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had problems with the wather pressure and temperature.
Stayed 4 nights in Jan 2025

6/10 Okay

Meredith

Stayed 1 night in Jan 2025

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and great location. Appliances and fixtures could use some upgrades. We arrived late, by there was staff to let us in and help with check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Yoya

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a lot of character. Great service and super convenient location.
Stayed 1 night in Jan 2025

8/10 Good

Bella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so nice ! only thing is i wish we had windows but that is coming from someone very privileged. bed was comfy staff was kind it was busy outside but it felt safe and secure!
Stayed 5 nights in Dec 2024

10/10 Excellent

Grisselle

Traveled with group
Liked: Cleanliness, staff & service
Safe, clean and beautiful
It was tight in old San Juan. Next to many restaurants, shops and bars.
Stayed 1 night in Dec 2024

10/10 Excellent

Jun, Ellicott City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 2 bedroom suite for a night. Rooms and lobby were tastefully decorated. Had to leave at 2am so 24hr parking was a must. Walking to nearby parking building seems to be safe. Although it was next to busy streets, the room was surprisingly quiet. 24hr front desk is rare these days. I would choose hotels over Airbnb for any short stays (<3nts) for the reason.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Dec 2024

2/10 Terrible

Mike

Stayed 1 night in Dec 2024

10/10 Excellent

Fernando, Palestine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the staff was great. Our only complaint is that some of the others staying there were loud, but that’s not Fortaleza’s fault. They were quick to take care of the issue.
Stayed 7 nights in Nov 2024

6/10 Okay

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service
Located in the heart of Old San Juan, walkable to restaurants, bars and shopping. It is clean, good air con and comfortable. The architecture is lovely and colonial, but the furniture and facilites need updating. Would be nice to have colonial style furniture or go modern, what is there now is unattractive, not what was expected having a “Wonderful” rating. The check-in and check-out was easy and friendly service.
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, great locations
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Rob, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street outside is a little deceiving, but the inside is charming! It was weird that I could hear my neighbors shower and frustrating that I couldn’t turn up the volume on the TV, but the room was clean. The bed was comfortable and inviting. The staff was helpful and cordial. Overall, a good pic.
Stayed 1 night in Dec 2024

6/10 Okay

Clément

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location if you are looking for a small hotel within walking distance of the old port cruise terminal. Very small room with minimal amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Hernan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tiffany

Traveled with partner
Liked: Staff & service
We arrived late and they were responsive which was great. They wouldn’t extend for late check out so we barely was able to sleep in the room. It’s an old building and it was clean and nice sheets. We couldn’t place toilet paper in the toilet, the water pressure was low, and we saw a water bug being on the first floor. We couldn’t use the kitchen because another family was there boiling eggs in the water pot.
Stayed 1 night in Dec 2024

4/10 Poor

Idalmi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment my husband and I enter the property we were hit with a strong odor of mold. We didn’t sleep all night because my husband has allergies and was having trouble breathing. We only booked for one night and left the bed day.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities