Fortaleza Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Presidential Suite  | Private kitchen | Microwave
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets
Presidential Suite  | Living room | TV
Fortaleza Suite  | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    ‪1 min walk‬
  • Pier 1
    ‪4 min walk‬
  • Port of San Juan
    ‪6 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪7 min drive‬

Room options

Fortaleza Suite

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Economy Room

7.8 out of 10
Good
(9 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1007 reviews" "
Rating 8 - Good. 240 out of 1007 reviews" "
Rating 6 - Okay. 81 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 27 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute, and cozy. Loved the style and proximity to old town and the port.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuria

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this place was so spacious and beautiful, but I wish there was an elevator because the luggage was too heavy and difficult to carry upstairs. Place was quiet, clean, beds were comfy, had wifi, AC, and full equiped kitchen. There was a shared area downstairs with coffee, tea, sugar and ice water. I will definitely go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Emelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location!
Stayed 4 nights in Oct 2024

4/10 Poor

Frances, killeen

Disliked: Cleanliness
Bathroom was not cleaned properly. Toilet had pee on the seat. The day receptionist was rude but the evening receptionist was amazing and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place to stay. Beautiful!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Try other alternatives
I asked the front desk on two different days to have the room cleaned and it wasn't done. The room barely fit a queen size bed. When I inquire if all the rooms were that small I was told that only that one. Also, that that room was the one given to people who book through hotels.com I saw two roaches inside the microwave. The front desk was overall friendly and the location is good.
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is.within walking distance to the port and clean. Our only complaint was the pipe from the ceiling dripping condensation on the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love it .
Stayed 2 nights in Oct 2024

6/10 Okay

Kenneth

Liked: Cleanliness, room comfort
Not luxury, very practical.
This is an older building, which should be expected in old town San Juan. This is not a luxury hotel. It has a limitations of an older building, including few outlets, no windows in our room, not a lot of amenities. For a one night stay prior to a cruise, it is probably perfect. Do not bother getting a taxi to the Cruise port, anyone with reasonable health can easily walk and save the taxi. It is also within easy walking distance of all the tourist sites in the old city.
Stayed 1 night in Oct 2024

2/10 Terrible

YOUSSEF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Rooms too small with no windows it is like a prison cell. Will not stay there even if it was free. Horrible experience. Refused to check in and left the hotel. Be wear. Pictures had nothing to do with reality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shafik, Miami

Stayed 2 nights in Sep 2024

6/10 Okay

Ralph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor
Stayed 4 nights in Oct 2024

8/10 Good

Susana

Stayed 5 nights in Sep 2024

2/10 Terrible

Jaime

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water
Stayed 2 nights in Oct 2024

6/10 Okay

Giovanni

Liked: Staff & service
Easy place in old San Juan close to many restaurants. Room is basic and amenities too. Good quality/price
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, quiet property, in the center of the city. Would recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Iyemay

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Menomonee Falls

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the perfect spot to be a walkable distance from everything in the city. The room was perfect for our group size and the balcony was such a nice plus.
Stayed 3 nights in Sep 2024

4/10 Poor

Bailey

Liked: Staff & service
Disliked: Property conditions & facilities
I’m going to preface this with I visited in early Sept, during a week where the Ubers were all saying it was quieter than normal. That said, I thought the property was very quiet, the bed was insanely comfortable and it was very convenient and walkable to all nearby attractions. It’s a traditional Spainish style building with interior doors/courtyard feel and no exterior windows. The AC worked well and staff was nice. A few oddities- there’s a ton of signage around the room and hotel outlining fees for every item that can be broken in the rooms and how much you’ll be charged. Felt harsh and made me wonder if it’s often a rough drunken crowd that stays here if they have this big of an issue with it? Also, the shower was barely working. I’ve honestly never had such a tiny trickle of water in my life. I ended up having to wash my hair in the sink because I was in a hurry and didn’t have 45 mins for the 3 drops of water to clean the shampoo out.
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was will kept
Stayed 4 nights in Sep 2024

10/10 Excellent

Iyemay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al frente de la playa, espacioso y limpio.
Stayed 1 night in Sep 2024

8/10 Good

Annel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at Fortaleza Suites. It’s in such a convenient location. Rooms are pretty small, but considering you don’t spend too much time in the room with the many things you can find yourself doing in PR, it’s great! Only unfortunate thing is that you can hear everything going on in the hallway.
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024