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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun loungers, beach umbrellas, beach towels
Beach nearby, sun loungers, beach umbrellas, beach towels
Gift shop
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
1 Mariano Ramirez Bages, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express San Juan Condado by IHG

3.5-star hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 116 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express San Juan Condado by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2022.

Holiday Inn Express San Juan Condado by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1007 reviews
Rating 8 - Good. 240 out of 1007 reviews
Rating 6 - Okay. 145 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 71 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and kind. They kept the place very clean. It was close to the beach and had a place on the beach for chairs and umbrellas. I would stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gwen

Stayed 1 night in Dec 2024

10/10 Excellent

June, spokane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The customer service team was outstanding; always courteous and friendly. The breakfast was good with hot choices. Coffee, tea and hot chocolate was available 24 hours. Our room was clean, bed was comfortable. The pool was not as big as the photos led you to believe, but it didn’t matter because we were the only ones in it. The hot tub was also nice. We will definitely come back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Heather

Stayed 1 night in Jan 2025

8/10 Good

clint

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Get What You Pay For

Hallway on our 5th floor smelled like mildew. Holes in the ceiling of the hallway from what looked like duct work were left open. Elevators were slow moving floor to floor. Free Breakfast was just alright about free breakfast quality. Way cheaper per night than some of the surrounding properties. Get what you pay for was on point with this property. Beach and Casino were just a block away. We would stay here again.
Stayed 5 nights in Jan 2025

6/10 Okay

MARIA

Stayed 3 nights in Dec 2024

10/10 Excellent

Aileen

Traveled with family

Great location

The breakfast was the only negative part of my hotel stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save money and Enjoy

Great price. Great location. Comfortable. Clean. Safe. Friendly Staff.
Stayed 6 nights in Jan 2025

6/10 Okay

diane

Stayed 3 nights in Dec 2024

10/10 Excellent

Yuefeng

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiral

Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Stayed 1 night in Jan 2025

10/10 Excellent

Jasuntria, Brandon

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 4 nights in Dec 2024

10/10 Excellent

Wanda I.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels 🏨
Stayed 2 nights in Dec 2024

10/10 Excellent

Josephine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it

It was a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Olivia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Good location that is close to the beach
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good.

Location was great. Lots of great restaurants, pubs and shops within walking distance. Beds were comfortable and we had a room with a view to the beach. Bathroom was small with very little counter space. Breakfast was ok. Beach lingers were uncomfortable and beach towels thin and old. I would look for other options next time.
Stayed 5 nights in Dec 2024

4/10 Poor

Margaret

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Additional charges not listed with Expedia. The property is in need of maintenance and updating.
Stayed 1 night in Dec 2024

8/10 Good

Tracye

Stayed 4 nights in Dec 2024

10/10 Excellent

Katka

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice design, affordable & delicious breakfast

As an architect I appreciated the newly renovated rooms-both design & quality. Although the rooms are not big, they are comfortable and well equipped. Hot tub and pool being open till late was a great addition to the end of the day, and delicious continental-style breakfast was a real treat! Will definitely stay there again!
Stayed 2 nights in Dec 2024