Embassy Suites by Hilton San Rafael Marin County

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Ballroom
Point of interest
Bar (on property)
Ballroom
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Bar

Explore the area

Map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Marin County Civic Center Farmers' Market
    16 min walk
  • Marin County Civic Center
    17 min walk
  • Dominican University of California
    6 min drive
  • San Rafael, CA (SRF)
    6 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Non Smoking

  • 441 sq ft
  • Sleeps 6
  • 2 King Beds

Room, 1 King Bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton San Rafael Marin County

3.5-star San Rafael hotel with 1 restaurants, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. A manager's reception is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton San Rafael Marin County features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 19332 square feet (1796 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2020.

Embassy Suites by Hilton San Rafael Marin County is a smoke-free property.

A complimentary manager's reception is offered each day.
Red Oak Craft Bar - This restaurant specializes in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (19,332 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 548 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 96 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TODD

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, but didn’t like the parking charge.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was all clean.
Stayed 1 night in Sep 2024

8/10 Good

JILLIAN, San Juan Capistrano

Traveled with family and small children
Liked: Cleanliness, staff & service
The property is conveniently located and clean, and the staff is helpful. The hotel itself is pretty dark inside the hallways and rooms.. the lighting in the rooms is very dark. Lastly, leave early as the elevators have a mind of their own and take forever.
Stayed 2 nights in Sep 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 2 nights in Sep 2024

8/10 Good

Brandi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
small gripes
Food servers/cleaners were great. The place is nice looking butrooms were dark and needed updates. Our bathroom had chipped tub areas. Sink leaked water, bathroom door did not have a robe hook( 1st time ever in staying in hotels rooms over 60 yrs) lastly the location was very good but to charge $15 for parking was/is nuts. This property had plenty of parking and no business nor retail was around it, nothing!! I can see if the property is in a congested area on town but nada!!
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Does not clean your room
We were staying for 4 nights for a wedding. Our room was only cleaned once and had to keep asking for towels getting them at 1:30 and had to be at the wedding at 3:30. No trash was emptied along with no clean glasses. Very disappointed.
Stayed 4 nights in Sep 2024

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Restaurant food and service is excellent. Breakfast is always the best
Stayed 2 nights in Sep 2024

8/10 Good

Ksenia

Stayed 2 nights in Aug 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
spacious room
Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

8/10 Good

Shawnae

Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic embassy. Not the newer modern buildings that lack the central atrium and loose that embassy feeling. Great remodel
Stayed 1 night in Aug 2024

8/10 Good

Brelin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Caiti

Liked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Jillian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean, shower was dirty and dust and dirt around and behind the furniture. The worm was infested with brown roaches. Not likely due to the area, these were the kind that come with uncleanliness. Being a Hilton honors member this room was a disappointment.
Stayed 1 night in Aug 2024

10/10 Excellent

yingjie

Traveled with family and small children
Liked: Staff & service, amenities
Delicious breakfast , nice small pool, quiet place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

William, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel for mutants...Back in the day this property was very nice - a place we'd have family stay when they visited us in Marin. Today it's a shell of its former self...My wife and I decided to stay in Marin on our way back to LA and I noticed the ES was listed when I looked up "Best Hotels in San Rafael"...well thank God I only booked one night (over $300 btw)...Right when we walked in there was spilled food all over the floor (and there wasn't any doormen to welcome or address the mess that greets guests) but okay not a big deal...then after checking in at what felt like a gas station, we were shocked to find A BOX OF NARCAN someone had left outside the elevator. There was some kind of convention for mutants going on that no other hotel would have welcomed (or at least would have been too expensive for them to book). Had I known this was the level of clientele the Embassy Suites welcomed we never would have stayed. As for the dark, dank room my wife and I were so shkeeved out that we slept on top of the covers - sideways - at the end of the bed just to get through the night. The next day we saved our trip by going straight to the Mill Valley Inn which was the same price but a magical, luxurious experience you'd expect in Marin County. If you like nice things - save yourself from the ick and book somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

samiya nasser

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Nice staff, good service would come back again
Stayed 1 night in Aug 2024