Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Hotel Aitana offers 19 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations. This Irun hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Irun hotel also offers a terrace, a vending machine, and multilingual staff.
Hotel Aitana is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 2 miles (EUR 10.40 per night); discounts available
Onsite parking options include a garage
Food and drink
Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: EUR 9 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Free newspapers in lobby
Hair salon
Laundry facilities
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Desk
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available
Special check-in instructions
The front desk is open Monday to Friday (7:00 AM – 2:00 AM), Saturday to Sunday (10:00 AM – 1:00 PM), and Saturday to Sunday (3:00 PM – 2:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 9.00 per person
Offsite parking fee: EUR 10.40 per night (2 mi away)
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 10 (subject to availability)
Late check-out fee: EUR 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Aitana Irun
Aitana Irun
Hotel Aitana Irun
Hotel Aitana Hotel
Hotel Aitana Hotel Irun
Hotel Aitana Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 87 reviews" "
10 - Excellent
29
Rating 8 - Good. 38 out of 87 reviews" "
8 - Good
38
Rating 6 - Okay. 11 out of 87 reviews" "
6 - Okay
11
Rating 4 - Poor. 6 out of 87 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 87 reviews" "
2 - Terrible
3
8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
William
Jul 23, 2024
Liked: Cleanliness, staff & service
When I arrived for my Camino the kitchen was closed and the staff was very helpful to get me a sandwich and drink. The water pressure was great! The hotel needs some work but for the price and friendly staff it was excellent!
Friendly and respecful staff. Neat spaces.
The hotel is right by the French border and its a very convenient place to walk around and explore the rich culture and trasitions of this area.
No A/C but temperature is cool inside the rooms.
Hotel is situated beside the metro station for easy access to San Sebastian or Hendaye, clean and comfortable room with continental breakfast, i had an evening meal which was good also, cannot fault this hotel and it was ideal for my stay.
The bedroom and bathroom were nice and clean. The bed was comfortable.
The dinner in the restaurant was great.
The only problem was that the bar was pretty loud and could be heard on fourth floor
Bradford
Stayed 2 nights in May 2024
10/10 Excellent
Susan, San Marcos
Apr 23, 2024
Short walk to town. The restaurant was really good. The reception was very nice and helpful.
The bed wasn’t the best but honest look y comfortable and good for the price,
Susan
Stayed 1 night in Apr 2024
4/10 Poor
Maria
Apr 1, 2024
Liked: Cleanliness, staff & service
Extremely noisy - people in other rooms & corridor, traffic continuously and shutters! Also, no heating at all in my room.
The owner was so helpful and nice secure place to keep our bikes.
Rosemary
Stayed 1 night in Sep 2023
8/10 Good
Ana
Traveled with family
Aug 28, 2023
Liked: Staff & service
Very basic hotel but ok for one night staying
Very small bedroom but clean bedding and confortable bed
Breakfast also very basic ..... you can have toast, croissant ou ham and cheese toast , orange juice, cofee and milk
We had dinner at the restaurant .... we choose paella which was again very basic and almost like those frozen ones ...
Staff was really lovely and helpfull
This hotel will do for a one night stay if there are no other options as it was expensive for what they offer but you will be able to rest, have a shower and something to eat while travelling
The Aitana did a decent enough job for my single night stopover though, whilst clean and friendly enough, it lacks just a tad too much in the creature comfort stakes, ie, no air conditioning, and rather noisy.
Not the worst by any stretch, but ultimately unmemorable.
John
Stayed 1 night in Jul 2017
10/10 Excellent
Leticia
Traveled with family
Sep 2, 2024
Liked: Cleanliness, staff & service
El alojamiento decente, pero muy inseguro los alrrededores
On faisait un périple à velo jusqu'à Irún et cet hôtel était idéalement situé sur notre trajet. De plus ils ont mis à notre disposition un local sécurisé pour nos vélos.