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Hotel Arrizul Congress

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arrizul Congress

Lobby sitting area
Lobby sitting area
Front of property - evening/night
Suite Congress | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Kursaal Congress Centre and Auditorium
    4 min walk
  • Zurriola Beach
    5 min walk
  • Maria Cristina Bridge
    8 min walk
  • San Sebastian (EAS)
    20 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed) | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (extra bed)

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite Congress

Suite Congress | Premium bedding, minibar, in-room safe, desk

Suite Congress

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Duplex

Family Duplex | Premium bedding, minibar, in-room safe, desk

Family Duplex

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Hotel Arrizul Congress

4-star San Sebastián hotel, connected to the convention center in Gros
This smoke-free hotel features a fitness center, a conference center, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hotel Arrizul Congress offers 46 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bidets and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. A complimentary manager's reception is offered on select days. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Arrizul Congress is a smoke-free property.

A complimentary manager's reception is offered on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 11.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 11.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 340 reviews" "
Rating 8 - Good. 109 out of 340 reviews" "
Rating 6 - Okay. 26 out of 340 reviews" "
Rating 4 - Poor. 11 out of 340 reviews" "
Rating 2 - Terrible. 2 out of 340 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MR F

Stayed 5 nights in Aug 2024

6/10 Okay

kelly, NOOSAVILLE BC

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff and very hard and uncomfortable bed. Small room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen, San Clemente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!! Kleenex in the room would be nice,used toilet paper for normal Kleenex use. Otherwise like the property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis, Antrim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

William Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly hotel, with pleasant reception staff. The chef and assistant were so accommodating. The room, whilst clean, comfortable and modern felt a little small and dark as we were at the back.
Stayed 7 nights in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed a fantastic stay at this hotel, and I must say, the location is absolutely perfect—just minutes from the beach and about a 10-minute stroll to the old town. Room Comfort The rooms are quite basic, with few amenities, but the bed is incredibly comfortable, making it ideal for a couple of nights. A delightful highlight was the free minibar on arrival, along with a daily 'drinks corner' in reception that added a nice touch to my stay. Exceptional Service The standout feature of my visit was the service. Ainhoa at the front desk was absolutely fabulous—so friendly and kind, and incredibly helpful. Upon check-in, she provided a map of San Sebastián and pointed out all the highlights, which made exploring the town so much easier. Additional Amenities While I didn’t use the gym or breakfast options, I appreciated that they were available. One particularly thoughtful touch was the provision of showers after check-out, allowing guests to freshen up after heading to the beach post-checkout. Final Thoughts Overall, my stay was delightful. The combination of a great location, comfortable rooms, and exceptional service made for a memorable experience. I would definitely recommend this hotel for anyone looking to enjoy San Sebastián!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, our mezzanine room was perfect for a family of four. Short walk to the old town, free soft drinks and Sparkling Wine was a bonus. Walls seemed quite thin, we could hear other rooms above and next to us at night.
Stayed 3 nights in Aug 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Morgan

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel. Room was spacious by European standards. Close to Old Town. Would highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, ticks all boxes although rooms maybe a bit simply decorated its all clean contemporary, comfortable, quiet. Staff very good and helpful. Breakfast excellent. The hotel does lack a bar though. Plenty of hotel's own covered underground parking 1 block away - and crucially, reservable in advance.
Stayed 2 nights in May 2024

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff muy amable. Habitación limpia y completa. Refrigerador con bebidas incluido. Desayuno buffet muy completo y exquisito. Hay parking por 20euros, reservar con antelación. La ubicación del hotel es muy buena. Lo único que podrían mejorar es la wifi que en determinadas ocasiones es bastante pobre.
Stayed 2 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Rhegienal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gros.
Stayed 3 nights in May 2024

10/10 Excellent

tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanna Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our three nights here, room perfect for a city break, bed comfy and staff friendly and informative. Highly recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Maurice

Stayed 1 night in Apr 2024

8/10 Good

Natalie

Stayed 3 nights in Apr 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large room with a mezzanine floor which slept 4 was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

JoAnn

Stayed 2 nights in Sep 2023

10/10 Excellent

Dudley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Sharp Looking Hotel
The hotel’s clean and sharp look was refreshing.
Stayed 1 night in Aug 2023

6/10 Okay

CARLOS

Traveled with family
Liked: Staff & service
Disliked: Amenities
This property is definitely not worth the price. We got a really small room, nothing like you see in the pictures, we were expecting something better. We had a view to a back alley, which was really dirty and terrible. Staff was friendly and location is fine ( 10 minute wall to the old town)
Stayed 2 nights in Aug 2023

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel in a superb location. Many bars and restaurants close by and a short walk over the river to the old town. Breakfast was a buffet (cold-style) with a choice of hot eggs- good selection and fresh coffee! Rooms had everything you need and our room had a large walk-in shower. Very clean.
Stayed 3 nights in Aug 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023