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Insotel Punta Prima Resort & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Insotel Punta Prima Resort & Spa

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Family Suite, Terrace, Sea View (Rooftop) | View from room
Exterior
Reception
1 bedroom, laptop workspace, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
C/ Mitjera, s/n. Punta Prima, Sant Lluis, Menorca, 7713
  • Punta Prima Beach
    7 min walk
  • Splash Sur Menorca
    18 min walk
  • Restaurante Noray
    8 min walk
  • Mahon (MAH-Minorca)
    27 min drive

Room options

View all photos for Family Suite, Terrace, Sea View (Rooftop)

Family Suite, Terrace, Sea View (Rooftop) | 1 bedroom, laptop workspace, free cribs/infant beds, free WiFi

Family Suite, Terrace, Sea View (Rooftop)

  • 904 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment, Balcony

1 bedroom, laptop workspace, free cribs/infant beds, free WiFi

Superior Apartment, Balcony

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Terrace, Poolside (Swim Up)

Family Suite, Terrace, Poolside (Swim Up) | View from room

Family Suite, Terrace, Poolside (Swim Up)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment, Balcony, Sea View

Superior Apartment, Balcony, Sea View | View from room

Superior Apartment, Balcony, Sea View

  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Insotel Punta Prima Resort & Spa

5-star Sant Lluis aparthotel with 3 restaurants
This aparthotel features 3 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge. Each apartment provides a sitting area and a refrigerator, plus free WiFi and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a ceiling fan, and a hair dryer.
Insotel Punta Prima Resort & Spa offers 498 air-conditioned accommodations with slippers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Sant Lluis aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Prestige Spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
Insotel Punta Prima Resort & Spa is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Insotel Punta Prima Resort & Spa features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and an indoor pool. Dining is available at one of the aparthotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and a meeting room. This all-inclusive aparthotel also offers a children's pool, a fitness center, and spa services. Onsite self parking is complimentary.

Restaurante Menurka - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Il Faro - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
Restaurante Gourmet Aire - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open select days.
Bar Xoroi - This poolside bistro specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Ayurvedic treatments
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Bar Il Faro
  • Bar Xoroi
  • Restaurante Gourmet Aire
  • Restaurante Il Faro
  • Restaurante Menurka

Food and drink

  • Refrigerator

Dining

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Deck/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Safe at front desk

Location highlights

  • Near the airport
  • Near the sea

Things to do

  • 8 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Mountain biking
  • Racquetball/squash
  • Shopping
  • Volleyball
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 498 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Insotel Punta Prima
Insotel Punta Prima Resort
Insotel Resort
Punta Prima Insotel
Punta Prima Resort
Insotel Punta Prima Resort All Inclusive Sant Lluis
Insotel Resort All Inclusive
Insotel Punta Prima All Inclusive Sant Lluis
Insotel Punta Prima Inclusive
Insotel Punta Prima & Spa
Insotel Punta Prima Resort & Spa Aparthotel
Insotel Punta Prima Resort & Spa Sant Lluis
Insotel Punta Prima Resort Spa All Inclusive
Insotel Punta Prima Resort & Spa Aparthotel Sant Lluis

Insotel Punta Prima Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 120 reviews" "
Rating 8 - Good. 48 out of 120 reviews" "
Rating 6 - Okay. 14 out of 120 reviews" "
Rating 4 - Poor. 10 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Perfect holiday
Amazing stay, peefect family holiday
Stayed 2 nights in Jul 2024

4/10 Poor

Dean

Traveled with family and small children
Positives: Location (sea views, close to beach & a handful of restaurants and shops), Kids Pools (sizeable, good depth), Room (size - albeit it we were in "prestige" so cant comment on standard, nice balcony). Negatives: Service (not enough staff, staff that are there work extremely long hours and appear exhausted, reception staff are a mixed bag - some helpful, some extremely rude and beyond unhelpful), Food (2 out of 10, very limited option), Food Signage (no signs and chefs frequently couldnt tell you what the meat was!!!, very dangerous for allergies etc), Drinks (small cups, big queues, terrible cocktails, beer and wine out of vending machines apart from table service at lunch/dinner), Sunbeds (not enough, people reserve them and hotel does nothing to stop this), Restaurant Availability (they also add a surcharge to non-buffet restaurants!!!), Value For Money (have had much better holiday value for the cost). Recommendation: Not value for money. Wouldn't return. Wouldn't recommend.
Stayed 8 nights in Aug 2023

8/10 Good

Tyson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and pools. Terrible food
Stayed 3 nights in Jul 2023

4/10 Poor

Joshua

Traveled with family
Stayed 7 nights in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Stayed 11 nights in Jul 2023

8/10 Good

James

Stayed 3 nights in Jun 2023

8/10 Good

Margarita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, great food, very friendly and helpful staff. Highly recommend
Stayed 8 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Butlins in Spain - 5*… not so much!
The best way I can describe this place is a Spanish Butlins. If that’s your thing then I think you’d be happy here. Children will like it as did ours, however the tedious buffet with the all inclusive deal was very tiring very quickly. Every time you went for a meal it was like going to a massive canteen. There are some restaurants on sight but you’re only allowed to book each one once… if you can find the availability, they are underwhelming and you’d be better of popping into the little town next to the complex and visiting the local restaurants a couple of them were very nice, in particular Aire is well worth a visit or two. The staff were generally friendly, but was never obvious who was in charge and everything was very chaotic, we once asked for a manger and the reply was “oh they are off today and very busy”, “Ok so who is in charge?” “Er er er”, was the response. The rooms were very tired and in need of modernising, things like ants all over the place, old outdated decor and shower door that lets all the water run all over the floor, to name a few annoying points, but there were others. One positive was the Kids Club staff were very good and friendly, unfortunately my kids didn’t ever want to go, which I can’t blame the hotel for! Overall, I thought the cost of the stay was eye watering given how average this place, is it is NEVER 5* in a million years, and I think that is really misleading. I wouldn’t go there again.
Stayed 10 nights in Aug 2021

8/10 Good

Lucy

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nice facilities however very poorly managed
Stayed 11 nights in Jul 2021

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6th visit and still the best place
Our sixth visit and will be back again. Great for kids and adults, lots to do, easy to get to (20mins from airport). Clean, uncomplicated and easy-going, nice pools, great entertainment, three shops for papers etc within 10kin walk. Bus to Mahon goes from right outside, is €1.75, takes 20mins. Staff are friendly and work so hard to help you have a great stay Buffet restaurant different food every night, and they have great process to avoid queues, and lots of staff. Ents team are great, kids club full of choice, Aqua gym in the pool. All inclusive is generous, estrella beer, good mix of spirits. Kids clubs and sports also included. Best rooms are in yellow and red sections so that you don’t have to go up and down the hill so much. Each close by plus rock pools to explore.
Stayed 9 nights in Aug 2019

8/10 Good

charlotte

Traveled with family
Liked: Staff & service
Family Holiday
We had a lovely holiday at the Punta Prima resort.The food was amazing and liked the child friendly stations.The entertainment team were very professional and we enjoyed all the different shows.Our only negatives were the bottom pools area could have been kept cleaner and glasses etc cleared at night.Also our wardrobes were damp and musky.The shower was mouldy but was cleaned when we complained.However we would love to visit this lovely resort again in the future.
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 14 nights in Jul 2019

2/10 Terrible

EoMerig, Insotel Punta Prima Resort & Spa - Menorca

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a ‘cowboy-job’, you can not sell what you can not delivery. IT Is NOT 5 STAR HOTEL. It is highly incontestable assumption.INCONGRUOUS. It is a exceptionally huge villa with no proper trained staff, who seemed to have any official qualifications who does work of a low standard and awful, reckless, unreliable service, offering poor low quality food, with no glamour and careless about your wellbeing. Weak, cheap, rough, jaggy. What a shame! If I could I would like to have my money back. What an unpleasant holiday experience. Shockingly unacceptable! Where you as a company and your responsibility of selling a resort 5 stars hotel for your clients and present a cheap, low-rated, disgusting self service buffet, no room service, no pool service, no available SPA service. I think is unfair and dishonest of your side as a company. It is NOT a five star hotel.OUTRAGEOUS! That is what it ATTENTION- DON’T WASTE YOUR MONEY!!! I wish I wasn’t there. It’s NOT a FIVE STAR HOTEL. It is around 1800 people trying to shade around the noisy pools, where the infrastructure offers sunbathing beds to around 800 people. (There are even sun beds into the public park, on its grass) Unbelievable! No customer service whatsoever, no bar service, untrained staff, I feel sorry for those poor local employees, really (You can see they are overloaded). Ahh there are self ice cream fridge and fizzy, tea and beer machines. Wow! Thank you very much. Oh dear oh dear! IT Is NOT even a Three Star.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that there was no delegated locked room for luggage storage. Reception staff was curt and suggested we leave cases in corner of reception.area.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very hard working, particularly the entertainment and food service
Stayed 7 nights in Jun 2019

8/10 Good

SheedyM, Cardiff, Wales, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and kind staff operating across a large complex. Unfortunately the weather took a turn for the worse when we were there, and the limitations of the amenities that were available, became apparent.
Stayed 5 nights in Oct 2018

6/10 Okay

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018