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Best Western Plus Pepper Tree Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Pepper Tree Inn

Exterior
Aerial view
Beach
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    1 min walk
  • La Cumbre Plaza
    1 min walk
  • Santa Barbara Golf Club
    16 min walk
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 9 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 76 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly, on my first night there, I realized my handicapped friend needed a wheelchair accessible room. Staff were able to accommodate the room change the next day. There is a mall across the street which has restaurants, groceries, etc. But please guest services, if you are sick stay home 🙏
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Disappointed
Have stayed at this hotel several times through out the years. This time had the worst room, next to a supply room and laundry. The patio faced the parking lot, not somewhere you want yo relax with a cup of coffee. Room was basic
Stayed 2 nights in Aug 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with nice pool
Stayed 3 nights in Aug 2024

10/10 Excellent

Bladimir

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and spacious. Property was nice. Only detractors are the thin walls
Stayed 1 night in Aug 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the first floor outdoor seating area and room lighting, especially sensor in the bathroom. I did not like the shower head.
Stayed 1 night in Aug 2024

10/10 Excellent

Elisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Derrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The room was very outdated. I was under the impression that we booked a refurbished room but ours was not in updated condition. Beds were not comfortable, air conditioner was VERY LOUD, buzzing sound all night, carpet was dirty and our kids feet were black from walking on the rug. Pool and spa were nice. Sliding door to grass area was convenient and fun for kids to go outside. Location convenient to UCSB, SBCC, and downtown.
Stayed 2 nights in Aug 2024

6/10 Okay

Gabriel

We stayed on the refurbished side which was nice. Our room had a patio that led to the pool and jacuzzi which would had been wonderful if the pool and jacuzzi were in service. They were gated and under construction so that sucked. I wish the property had mentioned that upon booking because that was the selling point for me. The walls are very thin and the staffs radios are super loud. Check out is at 11 that’s nice however cleaning starts around 7 so might as well get up because it’s LOUD! Not sure if I’d stay again unfortunately.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly nice and willing to help close to shopping and different restaurants very convenient
Stayed 2 nights in Aug 2024

6/10 Okay

Rocci

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Photos showed updated rooms similar to other hotels in the area but upon arrival got a very dated room with damp carpet, a broken window, and a couple lights that didn’t work. Brought the issues to the staff who moved us to another non updated room. If we had known that we weren’t getting the room we booked we would have stayed somewhere else. Breakfast also wasn’t available although it was an option when booking. I guess that they should have at least notified guests that they are under renovation before booking which they did not.
Stayed 4 nights in Aug 2024

8/10 Good

Charles

Stayed 3 nights in Aug 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
The gym was not operating and was not informed about this upon check-in
Stayed 2 nights in Jul 2024

6/10 Okay

Zhen

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This place is a little old, like a motel setting. Best Western plus at a lot of other places will provide free breakfast, but not this one. The air conditioner was pretty loud, bathroom is small and seems did not have ventilation fan, you have to open the top small window. Room size was OK, beds were pretty comfortable. It seems there is some type of maintenance going on in one of the buildings, there was a lot of pickup trucks which made the parking less convenient. Staff are friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Provided plenty of towels for me and my children. Nice garden. Property is a bit dated. Decor not consistent with the Santa Barbara mission theme
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experiencia but I thought that the breakfast was included like on the other 2 best western that we stayed during this 15 days journey.
Stayed 2 nights in Jul 2024

6/10 Okay

Dezerie

Traveled with partner
Liked: Staff & service
It was okay for being in Hemet, but bathroom had ants so it was uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

justo

Stayed 5 nights in Jul 2024

6/10 Okay

scott

Traveled with family
Disliked: Property conditions & facilities
Property is under construction with many parts closed off.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good room, basic but good size and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Haley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. The staff was helpful. We would stay here again.
Stayed 2 nights in Jul 2024