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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Terrace/patio
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    13 min walk
  • Mission Santa Cruz
    17 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    38 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Santa Cruz

Pool
Breakfast included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1092)
The price is $126
per night
includes taxes & fees
Jan 22 - Jan 23
La Quinta Inn & Suites by Wyndham Santa Cruz

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Hotel in Westside Santa Cruz
Along with a sauna, this smoke-free hotel has a 24-hour business center and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel features a sauna and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

Maria, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole, La Valle

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy and the clerk was super friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Greicy

Stayed 1 night in Sep 2024

10/10 Excellent

SHEILA RIVERA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite good. Feel safe and surroundings are clean. Nice staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue, Laguna niguel

Liked: Property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024

8/10 Good

Sanjiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and good hotel, few things need
Service was offered around 4:30 when I was back in the room, Ideally service should always happen in between Check out times and CHeck in times. Also Bed was a bit uncomfortable for my back
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed talking with the staff
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chanin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in a bit early which was super helpful. The employee who checked us in was very gracious and kind. Great experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 2 nights in Sep 2024

8/10 Good

Nadia b

Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a family on a budget visiting Santa Cruz!
Stayed 2 nights in Sep 2024

10/10 Excellent

alecia

Stayed 2 nights in Sep 2024

8/10 Good

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Noemi

Traveled with family
Liked: Cleanliness, staff & service, amenities
I stayed in this hotel with my kids for 3 nights and used lyft rides for the entire duration of our trip but when we checked out, I found out that I was being charged for parking even though I told the receptionist that I do not have a car when he asked me about it. The girl who helped me with my check out fix it though. This hotel is close to freeway and it is a walking distance to the downtown area and there are some eating places around the hotel. I would definitely comeback as long as they won't charge me again for parking fees again for a car that I did not have.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accessible, loved free breakfast, nice staff
Stayed 1 night in Sep 2024

2/10 Terrible

Kathy

Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Stayed 2 nights in Aug 2024

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Josue

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Audrey, Novato

Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Amenities, property conditions & facilities
Easy to locate and check in. Area around hotel was clean as well as the hotel, entrance, dining area, halls & room.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024