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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Exterior
Lobby
Exterior
Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪13 min walk‬
  • Mission Santa Cruz
    ‪17 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Santa Cruz

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (1125)
The price is $145
per night
includes taxes & fees
Mar 6 - Mar 7
La Quinta Inn & Suites by Wyndham Santa Cruz

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel in Westside Santa Cruz
This smoke-free hotel features a sauna, coffee/tea in a common area, and a seasonal outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG features a sauna and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
Holiday Inn Express Hotel & Suites Santa Cruz by IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"
Holiday Inn Express Hotel & Suites Santa Cruz by IHG Santa Cruz

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1018 reviews
Rating 8 - Good. 243 out of 1018 reviews
Rating 6 - Okay. 112 out of 1018 reviews
Rating 4 - Poor. 59 out of 1018 reviews
Rating 2 - Terrible. 65 out of 1018 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice clean facility. Wonderful complementary breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean
Stayed 1 night in Nov 2024

10/10 Excellent

Adrianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Johan

Liked: Cleanliness
It was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Anne

Traveled with family
It was clean and the staff was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leilani

Stayed 1 night in Jun 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient, breakfast was great.
Stayed 1 night in Nov 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly. I would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will visit this hotel again. The self-parking is great, we liked the breakfast and our room had a microwave and mini-fridge. It's a convenient location with fast food and gas stations nearby and a quick drive to UC Santa Cruz. Clean, quiet and well-run too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Huge room. Always like this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jingyu

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diego

Goid
Stayed 3 nights in Oct 2024

4/10 Poor

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve the breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Alicia

Traveled with family
Liked: Amenities
Comfortable beds, morning breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was AMAZING! The pool was too cold and very small. Would have been nice if there was a hot tub. The beds are comfortable. (Not the pull out bed, it was horrible, they need to upgrade the mattress pads in those). I wasn’t happy that we only had one tv when we were staying in the suite room that should have had 2- the cable service kept glitching in and out off and on. We’ve stayed here twice and we will still stay again. Even with the couple of downs about this hotel, you definitely can’t beat the price.
Stayed 2 nights in Sep 2024