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Hotel Santiago Plaza, Tuxtla

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santiago Plaza, Tuxtla

Lobby
Lobby sitting area
Interior
Interior
Standard Room | Bathroom | Towels, shampoo, toilet paper

Reviews

7.4 out of 10

Good

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Comonfort S/N, Esq. 5 de Mayo, Colonia Centro, Santiago Tuxtla, VER, 91697
  • Olmec Head
    4 min walk
  • Museo Tuxteco
    4 min walk
  • Los Tuxtlas Biosphere Reserve
    12 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bathroom | Towels, shampoo, toilet paper

Standard Room, 2 Double Beds

  • 165 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Bathroom | Towels, shampoo, toilet paper

Superior Room

  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Santiago Plaza, Tuxtla

3-star Santiago Tuxtla hotel with private balconies
A business center, a 24-hour front desk, and free self parking are available at this hotel. WiFi in public areas is free.
Hotel Santiago Plaza, Tuxtla offers 51 accommodations with air conditioning. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site at this 3-star property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Gran Santiago
Gran Santiago
Hotel Gran Santiago Plaza Confort Santiago Tuxtla, Veracruz

Hotel Santiago Plaza, Tuxtla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregorio, Houma

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Sep 2020

8/10 Good

Lorena, Mexico

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff service did not like Internet , review the rooms description due to there is not wi fi in the room, just at the common areas. thank you,
Stayed 2 nights in Sep 2020

4/10 Poor

Gerardo

Disliked: Cleanliness
Look for a better place.
Hotel was not good. Pillows were very bad. Uncomfortable beds smell bad. Pool was damaged. Location is the only good thing about this place.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Looks nice from outside and easy to find.
Overall the hotel is nice. Staff was friendly & brought bottled water for 2 everyday. Total of 4 parking spaces for a 7 floor hotel. Wifi was a joke. Had to request coffee pot and iron. Room was clean & had a balcony

8/10 Good

Itzel

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Super bien todo, el hotel es muy sencillo y le falta poquito mantenimiento pero en general x el precio es un super deal y sobretodo es de lo mejorcito de x esa zona y es punto medio de Roca partida y Catemaco. El servicio excelente…. Y lo mejor aman a los animales y son buenos seres humanos xq adoptaron a 2 perritas de la calle…. Regreso sin dudar
Stayed 3 nights in Apr 2023

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Solo mejorar las instalaciones, se ven un poco desgastadas, se les pidió que hubiera agua caliente, ya que llevaba a mi hijo y el le gusta bañarse con ella y no hubo.
Stayed 3 nights in Apr 2023

4/10 Poor

Kimbelry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No me gustaron las camas estaban demasiado duras y el personal no te atiende bien
Stayed 5 nights in Apr 2023

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, amenities
Está súper ubicado, no hay pierde, está en pleno centro y de allí te mueves a cualquier punto de la zona.
Stayed 1 night in Apr 2023

8/10 Good

Félix Eduardo

Stayed 1 night in Nov 2022

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENO
EN GENERAL LA ESTANCIA ES PLACENTERA, HAY MUCHA TRANQUILIDAD Y LAS HABITACIONES SON COMODAS, Y LA UBICACION ES EXCELENTE PARA NEGOCIOS Y PASEOS, ES UN PUNTO ESTRATEGICO
Stayed 1 night in Mar 2023

6/10 Okay

Estela

Liked: Amenities
Stayed 1 night in Mar 2023

6/10 Okay

José Luis

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Me gustó que está en el centro de la ciudad, no me gustaron las instalaciones, el ascensor no funciona y había mucha basura tirada.
Stayed 1 night in Feb 2023

2/10 Terrible

Tere Berenice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones extremadamente sucias, no hay agua caliente, salieron 2 cucarachas, nos tuvieron que cambiar de habitación, muebles muy viejos y sucios, no hay personal, alberca con lama
Stayed 3 nights in Jan 2023

6/10 Okay

Rosa del Carmen

Stayed 6 nights in Dec 2022

4/10 Poor

JOSE ALBERTO

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

EMANUEL MARTINEZ MARTINEZ martinez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, todos los servicios, precio accesible. Comodo.
Stayed 1 night in Dec 2022

6/10 Okay

Fredy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
VIAJE FAMILIAR
HOTEL BIEN UBICADO, EL UNICO PROBLEMA ES QUE LOS COLCHONES SON DEMASIADOS DUROS Y VIEJOS LO CUAL PARA MI ES ESENCIAL EN UN HOTEL UN BUEN COLCHON DONDE DESCANSES, ADEMAS DE QUE EL ASENSOR NO SIRVE. EN LO DEMAS TODO ACEPTABLE COSTO BENEFICIO..
Stayed 1 night in Oct 2022

10/10 Excellent

Gregorio

Stayed 1 night in Jul 2022

6/10 Okay

Juana Guadalupe

Stayed 2 nights in Jul 2022

8/10 Good

HERIBERTO

Stayed 1 night in Jul 2022

10/10 Excellent

Ester

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL EN EXCELENTE UBICACION. LIMPIO Y EL PERSONAL ES AMABLE
Stayed 1 night in Jul 2022