Hotel Royal Palace

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Royal Palace

Front of property
Terrace/patio
Exterior
Senior Suite | Individually furnished, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av Abraham Lincoln 116, Santo Domingo, Distrito Nacional
  • Malecon
    8 min walk
  • Barra Payan
    2 min walk
  • Francisco Alberto Caamano Deno Station
    2 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    17 min drive

Room options

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Senior Suite

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Royal Palace

Hotel in Mata Hambre
This hotel features a microwave in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and multilingual staff are onsite.
Hotel Royal Palace offers 34 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bathrobes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite covered self parking is complimentary.

Hotel Royal Palace has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (one-way)
  • In-room safe fee: USD 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Royal Palace Hotel
Hotel Royal Palace Santo Domingo
Hotel Royal Palace Hotel Santo Domingo

Hotel Royal Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 13 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 4 out of 39 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

levar

Stayed 1 night in Jul 2024

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Stayed 7 nights in Dec 2023

10/10 Excellent

Oleg

Stayed 1 night in Aug 2023

6/10 Okay

Jacqueline

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like everything around it, like food, salon, stores, cab service, and pleasant staff.
Stayed 2 nights in Jul 2023

8/10 Good

Johana Carolina

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
No está mal para el precio, pero reo que la limpieza del baño y las camas le falta mucho.
Stayed 2 nights in Jul 2023

6/10 Okay

Mario

Liked: Cleanliness
Stayed 3 nights in Mar 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a ok for the low price we paid
Stayed 7 nights in Feb 2023

8/10 Good

Mehdi

Stayed 2 nights in Feb 2023

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very good
Stayed 1 night in Sep 2022

4/10 Poor

Rayna

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE PLACE IS VERY CLOSE TO THE MALECON, MINUTES WALK, THAT IS THE ONLY GOOD THING, IT WAS DIRTY, AND OLD
Stayed 2 nights in Sep 2022

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit again
Will planning stay again
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hot water and shower pressure
This is a good location as it is accessible by bus, train, and taxi... all withing walking distance. My room was cleaned, I slept well and cleaning person was very attentive. English speaking person Luis comes in the afternoon and is very nice. So save your questions for his shift. They failed short by having me wait for 3pm checking time even though the room was ready to go. This was a Monday to Friday stay.
Stayed 4 nights in Feb 2022

8/10 Good

JOEL

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos 2 semanas y, el personal muy atento. Gracias Yolanda y el staff por sus atenciones. Lo recomiendo.
Stayed 7 nights in Jan 2022

4/10 Poor

Guillaume, Vancouver

Disliked: Cleanliness, property conditions & facilities
Noisy. The AC is only either off or fully on blasting the coldest air (no control over AC other than on or off). There is not much around the hotel.
Stayed 1 night in Nov 2021

2/10 Terrible

Hector, Santo Domingo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Improve the place
Stayed 1 night in Dec 2021

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

4/10 Poor

Barth, Austin, TX

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pictures and description of the property don't reflect what it is. Very bad location and property doesn't have the minimal conditions tu be classified as a hotel!
Stayed 4 nights in Mar 2020

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

2/10 Terrible

Plind

Disliked: Staff & service, amenities, property conditions & facilities
Deceiving pictures showned on the net.very disappointing experience. Too many to list.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location. Clean, friendly staff. The rooms need to be updated.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

2/10 Terrible

Doris

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un servicio horrible. Fui en pareja, llegamos al hotel a las 11.00 de la mañana y la entrada era a las 3.00 le expliqué a la chica que a las 2 tenía una boda que si podía entrar antes y muy clara me dijo que no. Que siendo el caso tenía que pagar una diferencia de 1000 pesos. Pero esa antipatía fue lo que me mato. Okkk..... Por la noche llegamos y nos encontramos con un chico muy diferente a la de la mañana muy amable!!!! Le comenté lo sucedido y me dijo que si que si la. Habitación estaba disponible simplemente se tenía que pedir autorización a su supervisor y no había inconveniente..... Está claro que esa chica simplemente amaneció como quizo y listo... No lo recomiendo y tampoco volvería a hospedarme en ese hotel.