Chalé Alto da Serra - Pousada e Wellness Spa

2.5 star property

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January 2025

Photo gallery for Chalé Alto da Serra - Pousada e Wellness Spa

Free daily buffet breakfast
Property entrance
Luxury Suite, Jetted Tub | Extra beds
Luxury Suite, Jetted Tub | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Luxury Suite, Jetted Tub | Minibar, blackout drapes, free WiFi, bed sheets

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
R. Davidof Lessa, 89, São Joaquim, 88600-000
  • Parque Nacional da Uva
    3 min drive
  • Vivalti Vinícola
    11 min drive
  • Villa Francioni Winery
    13 min drive

Room options

Luxury Suite, Jetted Tub

  • City view
  • Sleeps 3
  • 1 Queen Bed

Premium Double Room, Jetted Tub

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, Fireplace

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Jetted Tub

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Quadruple Room, Hot Tub

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Chalé Alto da Serra - Pousada e Wellness Spa

São Joaquim pousada with free breakfast
Along with a steam room, this smoke-free pousada has tour/ticket assistance and free breakfast. Free WiFi in public areas and free self parking are also provided.
Chalé Alto da Serra - Pousada e Wellness Spa offers 5 air-conditioned accommodations with minibars and bathrobes. 42-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This São Joaquim pousada provides complimentary wireless Internet access. Housekeeping is provided daily.

5 spa tubs are on site. Other recreational amenities include a steam room.
Chalé Alto da Serra - Pousada e Wellness Spa features 5 spa tubs and a steam room. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Onsite self parking is complimentary.

Chalé Alto da Serra - Pousada e Wellness Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 10:00 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • 5 spa tubs
  • Steam room

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for BRL 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chalé Alto Da Serra House São Joaquim
São Joaquim Chalé Alto Da Serra Chalet
Chalé Alto Da Serra House São Joaquim
Chalé Alto Da Serra House
Chalé Alto Da Serra São Joaquim
Chalet Chalé Alto Da Serra São Joaquim
Chalet Chalé Alto Da Serra
Chalé Alto Da Serra
Chalé Alto da Serra - Pousada e Wellness Spa São Joaquim
Chalé Alto da Serra - Pousada e Wellness Spa Pousada (Brazil)

Chalé Alto da Serra - Pousada e Wellness Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

DARLI

Traveled with family
Liked: Cleanliness, room comfort
Recommende place
It was very pleasant with nice and attentious staff...
Stayed 1 night in Dec 2020

10/10 Excellent

Gilberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem foi ótima , muito limpo e organizado o quarto, café da manhã delicioso.
Stayed 1 night in Nov 2023

10/10 Excellent

Vera Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Sensacional!!! Dispensa qualquer tipo de comentário, nota 10 em tudo.
Stayed 2 nights in Oct 2023

10/10 Excellent

Silvio Geraldo

Stayed 1 night in Sep 2023

10/10 Excellent

Livia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Normelio Joao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ludgero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

LUCAS J

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Leandro

Liked: Cleanliness, room comfort
Custo benefício adequado. Local aconchegante e os proprietários da pousada foram muito simpáticos.
Stayed 1 night in Oct 2021

8/10 Good

Lucia Helena

Traveled with group
Liked: Cleanliness, room comfort
Estadia agradavel!
A pousada é simples, mas muito agradavel e os donos são caprichosos e atentos aos detalhes.
Stayed 1 night in Oct 2021

10/10 Excellent

GILNEI A

Liked: Cleanliness, room comfort
Hospitalidade na Serra Catarinense
Pousada com poucos quartos, muito bem cuidada e proprietária muito atenciosa.
Stayed 2 nights in Oct 2021

10/10 Excellent

Henrique

Liked: Cleanliness, room comfort
Excelente
Aconchegante é pouco para essa hospedagem. Foi tudo muito bom. Atendimento maravilhoso dos anfitriões. Localização excelente. Quarto limpo decoração linda e produtos de muita qualidade.
Stayed 1 night in Oct 2021

10/10 Excellent

Joao Paulo

Liked: Cleanliness, room comfort
Chale Sao Joaquim
Fomos muito bem atendidos e o local é muito bom e limpo
Stayed 1 night in Sep 2021

6/10 Okay

Nilson

Stayed 1 night in Oct 2020

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, room comfort
Sensacional
Sensacional , pousada que você se sente em casa , os donos ficam a toda no local e ficam a disposição para tudo, local muito bom , top recomendo !
Stayed 4 nights in Sep 2020

10/10 Excellent

JAIROSCHNEIDER, PORTO ALEGRE RS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gostei de tudo, desde a chegada até a saída, principalmente pelo atendimento que foi excelente no tratamento do hóspede. valeu muito . Recomendo
Stayed 1 night in Aug 2020

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!
A localização é perfeita para ir às vinícolas, o chalé é um charme, com acomodações muito confortáveis, lençol térmico, lareira, aquecedor, banheira com hidromassagem, delicioso café da manhã e atendimento muito cordial, com dicas para passeios e refeições. Perfeito!
Stayed 2 nights in Mar 2020

10/10 Excellent

Marcos Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amabilidade e atenção dos proprietários! Quartos bem arrumados, internet muito boa, café da manhã também muito bom!!
Stayed 3 nights in Feb 2020

10/10 Excellent

Sizernando J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
Foi incrível!! A pousada é linda e muito aconchegante! O atendimento é cheio de carinho! Parece a casa da gente!Ficamos encantados!!! Voltaremos com certeza!
Stayed 1 night in Dec 2019

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

shanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
uma delicia de local, simples porém ótimo atendimento, cafe da manhã super caseiro, nos sentimos em casa, lareira no quarto acesa para espantar o frio... recomendo muito.
Stayed 1 night in Jun 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sinta-se em casa na Serra Catarinense.
Atenção a todos os detalhes e cuidado extremo com os hóspedes. Ótima estrutura e conforto. Receptividade do Diego e Mirele são o ponto alto da estadia nesta pousada. Não tenha dúvidas em ficar aqui!
Stayed 1 night in Sep 2019