Carmen Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carmen Palace Hotel

Outdoor pool
Outdoor pool
Reception
Front of property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • São Lourenço
    1 min walk
  • Basilica of São Lourenço
    3 min walk
  • Bom Jesus do Monte Chapel
    6 min walk

Room options

Standard Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double or Twin Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Carmen Palace Hotel

3-star Sao Lourenco hotel steps from São Lourenço
This smoke-free hotel features an outdoor pool, a bar/lounge, and a steam room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service, and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and complimentary toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Carmen Palace Hotel features an outdoor pool and a steam room. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Carmen Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
24-hour room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 202 reviews" "
Rating 8 - Good. 61 out of 202 reviews" "
Rating 6 - Okay. 26 out of 202 reviews" "
Rating 4 - Poor. 9 out of 202 reviews" "
Rating 2 - Terrible. 1 out of 202 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Bernardino

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Gostei muito do local, bem como, do tamanho das acomodações. Achei porém, as toalhas muito usadas e o chuveiro era elétrico, não recomendado para hotéis. Obrigado pela oportunidade.
Stayed 1 night in Aug 2024

10/10 Excellent

Ednilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Silvano

Traveled with family
Liked: Amenities
Stayed 3 nights in Aug 2024

6/10 Okay

Victor

Liked: Staff & service
Ok, mas não voltaria
O atendimento é bom, todos os funcionários que tive contato foram super simpacos e solícitos. O quarto é grande mas o colchão é antigo e muito mole. O café da manhã não condiz com as fotos, os pães são secos, pouca variedade e o pão de queijo é decepcionante pra uma cidade mineira. A localização é boa, próximo ao parque e ao centro de São Lourenço. O hotel é bem "ok" mas não voltaria.
Stayed 3 nights in Aug 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Decepcionante
Fiquei bastante decepcionada com a hospedagem. Havia muito barulho, pois não há isolamento acústico, e precisei ligar para a recepção para saber o que estava acontecendo, mesmo sendo mais de 5h da manhã. O café da manhã foi fraco, sem pão de queijo e o suco (praticamente essência de laranja, água e açúcar). A cama era desconfortável, dava para sentir as molas, e o travesseiro também era ruim. Não recomendo!
Stayed 1 night in Aug 2024

6/10 Okay

Roselaine

Traveled with family
Liked: Staff & service
O hotel é bom, mas não condiz com o valor da diária que é muito elevado pelo que é oferecido. As roupas de cama e as instalações do banheiro, precisam ser renovadas. Os elevadores não estavam todos funcionando. Solicitei quarto em andar alto e de frente, mas não fui atendida.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

João Bosco

Liked: Cleanliness, amenities, property conditions & facilities
Hotel tem um belo hall de entrada e quartos amplos. De facil acesso a pe ao centro e principais pontos turisticos da cidade. Bom cafe da manha. Para as noites frias o quarto nao dispoe de aquecedor de ar.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel. Localização, café da manhã,funcionários,custo/benefício.
Stayed 2 nights in Aug 2024

8/10 Good

Amilton

Liked: Staff & service, property conditions & facilities, room comfort
TUDO PERFEITO O QUARTO E BANHEIRO MUITO BOM... O CAFE DA MANHA PODERIA SER UM POUCO MELHOR O PAO DE QUEIJO ESTAVA MASSUDO E FRIO A PARTE QUENTE DE OVOS E SALCHICHA ESTA MUITO FEIO. A PARTE SALGADOS MUITO PEQUENA A PARTE DE PAES DOCES ESTA MUITO BOA.
Stayed 1 night in Aug 2024

10/10 Excellent

Shirlei

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

gilson henriques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
hotel muito bom,conforto,atendimento cortezia dos funcionarios, em especial sr clelio, pessoa da mais fina educaçao. muito limpo. recomendo, embora poderia ter refeiçao. .
Stayed 2 nights in Jun 2024

10/10 Excellent

PAULO CEZAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilha
Stayed 2 nights in Jun 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom hotel. Bastante limpo. Excelente localização. Com garagem coberta no subsolo. Quarto amplo. Bom café da manhã. Pessoal atencioso.
Stayed 3 nights in Jun 2024

10/10 Excellent

Temistocles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nossa experiência quanto ao hotel foi excelente exceto café da manhã que ficou a desejar na parte de bolos, pães de queijo e biscoitos doces que nao estavam nada saborosos e secos. Localização, hospitalidade, comodidade e limpeza perfeitos. Valeu a experiência, recomendo.
Stayed 4 nights in May 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom !
Muito bem localizado ! Na recepção fomos muito bem atendidos pelo Roberto . Vale a pena ficar nesse hotel
Stayed 3 nights in May 2024

10/10 Excellent

Geraldo Valério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Francisco Moreira Campos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito satisfeito, eu e minha esposa chegamos na madrugada de sábado, é fomos muito bem recebidos na portaria, o hotel está de parabéns, quarto ótimo, banheiro bem limpo, café da manhã perfeito, em fim voltaremos outras vezes, porque valeu muito apenas. Parabéns para toda equipe.
Stayed 2 nights in May 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Muito bom
Stayed 1 night in Apr 2024

6/10 Okay

Julio César

Liked: Cleanliness, staff & service
Melhorias necessárias
No sentido de melhorar as condições do Hotel: Controle de luz pelo chaveiro é muito ruim pois não há um deley entre fechar a porta e ascender a luz. Banheiro: não existe bancada só a pia de pé, antiga e pequena, cesto de lixo anti higienica, aberta sem tampa. Ar condicionado no alto sem condições de acessar para aumentar ou diminui, deveria ter um controle remoto.
Stayed 4 nights in Mar 2024