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Mercure Sao Paulo Alamedas

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sao Paulo Alamedas

Reception
Standard Room, 3 Twin Beds | Premium bedding, minibar, in-room safe, desk
Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
View from property
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Room service
  • Pet friendly
  • Gym

Explore the area

Map
Rua Padre Joao Manuel 202, Cerqueira Cesar, São Paulo, SP
  • Rua Augusta
    3 min walk
  • Paulista Avenue
    4 min walk
  • Nove de Julho Hospital
    9 min walk
  • São Paulo (CGH-Congonhas)
    32 min drive

Room options

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 3 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 452 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds

Standard Apartment, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

Mercure Sao Paulo Jardins

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is $86
per night
$90 total
includes taxes & fees
Jan 8 - Jan 9
Mercure Sao Paulo Jardins

About this property

Mercure Sao Paulo Alamedas

Hotel in Jardim Paulista
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Sao Paulo Alamedas offers 88 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Mercure Sao Paulo Alamedas provides a sauna and a fitness center. The hotel offers a restaurant. This hotel offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Mercure Sao Paulo Alamedas is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante Da Franco - This restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (BRL 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 50 per person
  • A restaurant

Restaurants on site

  • Restaurante Da Franco

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 603 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 50 per person
  • Covered valet parking fee: BRL 35 per day (in/out privileges)
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Alamedas
Mercure Alamedas Hotel
Mercure Alamedas Hotel Sao Paulo
Mercure Alamedas Sao Paulo
Mercure Sao Paulo Alamedas
Mercure Sao Paulo Alamedas Brazil
Mercure Sao Paulo Alamedas Hotel
Mercure Sao Paulo Alamedas Hotel
Mercure Sao Paulo Alamedas São Paulo
Mercure Sao Paulo Alamedas Hotel São Paulo

Mercure Sao Paulo Alamedas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 312 out of 749 reviews" "
Rating 8 - Good. 307 out of 749 reviews" "
Rating 6 - Okay. 93 out of 749 reviews" "
Rating 4 - Poor. 19 out of 749 reviews" "
Rating 2 - Terrible. 18 out of 749 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nathalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
It is a nice hotel, with good location and friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Nilton C Jacinto dos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here 3x already and always a great experience however this last time was a bit noisy due to construction across the street… not mercure’s fault at all I love this place
Stayed 14 nights in Apr 2024

10/10 Excellent

Magali

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
the sauna was indicated at check-in but it was not in good condition
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei ficar nesse hotel, até reservei novamente para o próximo fim de semana. A única coisa que faria ficar ainda melhor é ter produtos de limpeza (detergente e esponja) para lavar os pratos/talheres usados no quarto com cozinha.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MERCURE TEAM
I just really like this hotel! I work at a hotel in New York and see the attention on details of Mercure team! They remember my name and always friendly with out being fake!!! Great location and the pool is a major plus!! I definitely come back soon!!! Thank you guys!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, room comfort
Will come back
It was good but I stay on a room next to construction so very noise
Stayed 3 nights in Feb 2024

10/10 Excellent

Martha, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jaime

Stayed 3 nights in Jul 2023

10/10 Excellent

Nilton C Jacinto Dos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its an older property but all was always clean…. staff and service was amazing, friendly and super professional ❤️ I love it and will stay here again
Stayed 13 nights in Apr 2023

8/10 Good

Pawel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Eduardo

Stayed 13 nights in Jan 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Everything was great
Excellent hotel. Everything was great. Nice room, comfortable bed. Functional gym. Most importantly, the staff are great, friendly, and accommodating. I would definitely stay here again.
Stayed 4 nights in Dec 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flooring in the room was old and worn. Otherwise a very nice hotel.
Stayed 1 night in Aug 2022

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Property is a little dated, but fine for what you pay. Good location. Breakfast was decent. There’s only 2 lifts and during the morning rush it can take a while to get down. One morning one of the lifts broke and we couldn’t get in a lift down, every time one arrived it was full, so we ended up having to walk down 13 floors.
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Good, overall
Location 10/10. Breakfast 10/10. Apartment 5/10. Fitness center 1/10.
Stayed 4 nights in Jan 2022

4/10 Poor

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had stained sheets, not pleasant at all. A weird smell in the room as well. Room wasn’t ready at check-in time. Staff was rude and not accommodating at all, they certainly do not understand what it means to work in the hospitality industry. Do not recommend this hotel at all. Not at American standards
Stayed 3 nights in Jan 2022

4/10 Poor

Mauricio

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Mara

Liked: Staff & service, property conditions & facilities
The elevator is too slow
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Lacks customer service.
I don’t know where to start, except to say don’t trust them when they say they will email you closing bill showing all is paid off. You get a bill for your entire stay and more. Then you have to go through hoops proving that you paid all at check out.
Stayed 3 nights in Sep 2021

2/10 Terrible

Mehrdad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlatans running this hotel
Prior to our check out, there was a $76Rls balance for out breakfast. I paid cash to the supervisor name “Lrissa” and her front desk employee name “Allen”. This front receptionist absolutely had no customer service experience and there was not a question that would not end in a “Yes”. Our check out was to be at noon of September 6-2021. We wanted to stay until 4:30 pm. I did Not want to deal with them, So, I went to hotels.com and booked an additional full night. When we went downstairs Larissa and Allen asking me I could have just asked them for extension. To which I replied, I did not want to be bothered with lack of their customer service and argue over 4 hours. I even offered them if we need to move from that room to another would be fine as I was not going to ask Hotels.com for refund. I then proceeded to pay $80Rls for the breakfast owed and they had no change and I told them keep the change. Day after we arrived home, we get a bill for a full day of stay (We had already checked out at 4:39 Pm and had prepaid to Hotels.com). These people are charlatan and after 10 years of being a customer of this hotel will never go back. Make sure to get receipt that you paid. They assured me I will receive a check out showing balance zero.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The worst front desk service I have ever experienced, I would strongly advise people not to use this hotel. When I arrived early in the morning for an early check in I was told that my booking didn't include breakfast, then, searching my papers I noticed that my booking had been split in two, a one-day-stay (without breakfast) followed by a three-day-stay (breakfast included). I mentioned to the front desk clerk that it was a mistake, and that ebookers would solve it, but she just didn't let me and my family have the breakfast anyway, if we did, we would have to pay extra, as simple as that, no further talk. I had to get in touch with ebookers in the UK, certainly not in time for breakfast anymore, and they solved the problem giving me an extra bonus for the expense, but the hotel staff showed not empathy at all. On the last day, I needed a late check out, which is available at the hotel. Again, the staff was completely unhelpful, they just told me it was not possible, and that there were no rooms available. I had to go online again, access ebookers, and voila, there were plenty of rooms available, so I had to book an extra night not to be left on the street with my family. In short, the front desk clerk staff was the worst I have ever seen anywhere in the world. If you can choose, choose not to stay at this hotel.
Stayed 3 nights in Jul 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021