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Heritage Hotel Gate of Sarajevo

3.0 star property

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Photo gallery for Heritage Hotel Gate of Sarajevo

Interior detail
Interior detail
Reception
Front of property - evening/night
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Bentbaša 11, Sarajevo, 71000
  • Sarajevo City Hall
    ‪3 min walk‬
  • Sebilj Fountain
    ‪5 min walk‬
  • Baščaršija Džamija
    ‪6 min walk‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪12 min drive‬

Room options

View all photos for Design Double Room (1)

Design Double Room (1) | Premium bedding, minibar, in-room safe, desk

Design Double Room (1)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Comfort Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Twin Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Design Double Room, Accessible (2)

Design Double Room, Accessible (2) | Premium bedding, minibar, in-room safe, desk

Design Double Room, Accessible (2)

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room (3)

Design Double Room (3) | Premium bedding, minibar, in-room safe, desk

Design Double Room (3)

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Mountainside

Deluxe Triple Room, Mountainside | Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room, Mountainside

  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Design Double Room (2)

Design Double Room (2) | Premium bedding, minibar, in-room safe, desk

Design Double Room (2)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room, Accessible (1)

Design Double Room, Accessible (1) | Premium bedding, minibar, in-room safe, desk

Design Double Room, Accessible (1)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Heritage Hotel Gate of Sarajevo

3-star Sarajevo hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Heritage Hotel Gate of Sarajevo offers 10 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Heritage Hotel Gate of Sarajevo is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Heritage Hotel Gate of Sarajevo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a state park
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 12.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Heritage Hotel Gate Sarajevo
Heritage Hotel Gate
Heritage Gate Sarajevo
Heritage Gate Of Sarajevo
Heritage Hotel Gate of Sarajevo Hotel
Heritage Hotel Gate of Sarajevo Sarajevo
Heritage Hotel Gate of Sarajevo Hotel Sarajevo

Heritage Hotel Gate of Sarajevo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natalia F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I booked Hotel Gate of Sarajevo during my short visit to Sarajevo. I was picked up at the airport the night of my arrival by Nadir and upon hotel arrival, friendly Nadina checked me in. This is a no frills hotel but the room was perfect in size with a comfortable bed and I liked the wall decorations of different Sarajevo sights. MThe location is a 7 minute walk to Bascarsija where you immediately see the famous Sebilj fountain. The breakfast offered is decent. It was nice to come back after a day of sightseeing and sit in the lobby and talk to Nadir and Nadina. Thank you for the souvenir notebook and pen. I hope to visit Sarajevo again soon. : )
Stayed 5 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did not have twin room as booked and confirmed with travel agent prior to travel. Room so small the bed had to be moved in order to access bathroom. Beds excessively hard, mattresses attached to base making it impossible to tuck in sheets. When moved to different room for the next night, there was no way of blacking out the skylight. Staff were pleasant.
Stayed 2 nights in Sep 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Great room with super comfort. The local are is rather boring though.
Stayed 1 night in Jul 2018

8/10 Good

Alex, Newcastle

Liked: Cleanliness, staff & service, room comfort
Good location for exploring old town
Good hotel situated just round the corner from the old town section of Sarajevo. Room was nicely appointed and staff were friendly and helpful. Only a 10 minute walk from the cable cars which is well worth it.
Stayed 2 nights in Jul 2018

4/10 Poor

Jessie, London

Liked: Staff & service
Disliked: Property conditions & facilities
small hotel in the old part of town
The location of this hotel is great but the owner and the staff have a lot to learn still about service.
Stayed 7 nights in Jun 2018

10/10 Excellent

Edward, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, cozy place
A minor glitch due to overbooking at check-in was promptly solved and this was the beginning of a great experience. Breakfast and wifi excellent. I highly recommend this hotel.
Stayed 3 nights in Apr 2018

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
This was an amazing hotel. Super clean, beautiful room, comfy bed, great breakfast, friendly and helpful staff (they called a taxi for me even though I had checked out a few hours before), only a few minutes walk to the city centre for the markets.
Stayed 1 night in Sep 2017

8/10 Good

AG, London, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- the host is very friendly and helpful e.g made a packed breakfast when we had to check-out of the hotel before breakfast hours - may need to chase the hotel a few times before getting a reply on email
Stayed 2 nights in Aug 2017

10/10 Excellent

bülent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
The hotel is next to the old city, nice and clean place, I recommend
Stayed 1 night in Jul 2021

10/10 Excellent

betul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Riina

Liked: Cleanliness, property conditions & facilities, room comfort
Such a lovely hotel. Very friendly staff! Good location.
Stayed 4 nights in Feb 2018

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
güzel
otelin yeri ve sakinliği çok güzel. fiyat olarak gayet başarılı kahvaltısı da fena değildi odası çok küçük ama idare eder.

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good basic hotel
Easy to arrive by car, within walking distance from historic sights in Sarajevo. Modern, clean rooms.
Stayed 1 night in Aug 2017

10/10 Excellent

Mikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently opened cozy hotel with excellent location. Its proximity to the historic center of Sarajevo makes it an excellent choice for all visiting the capital of Bosnia and Hercegovina. Contrary to many other accommodation places in Sarajevo situated on slopes and at steep streets, this hotel is easily accessible, which is an obvious plus. Rooms are rather small, but very tidy, arranged in Bosnian style. The staff composed of young people is extremely nice and very helpful with attentive attitude to the guests needs. Highly recommend!
Stayed 1 night in Jul 2017