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Palm Court Hotel

3.0 star property

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Photo gallery for Palm Court Hotel

Front of property
Beach nearby
Bar (on property)
Double Room, 1 King Bed (King) | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
St Nicholas Cliff, Scarborough, England, YO11 2ES
  • South Bay Beach
    ‪4 min walk‬
  • Mecca Bingo
    ‪6 min walk‬
  • Stephen Joseph Theatre
    ‪6 min walk‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children) | Premium bedding, desk, blackout drapes, iron/ironing board

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Double Room

Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 King Bed (King)

Double Room, 1 King Bed (King) | Premium bedding, desk, blackout drapes, iron/ironing board

Double Room, 1 King Bed (King)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, blackout drapes, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, desk, blackout drapes, iron/ironing board

Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About this property

Palm Court Hotel

3-star hotel in Scarborough City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Palm Court Hotel offers 40 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Scarborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This beach hotel also offers laundry facilities and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Palm Court Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:30 AM and 9:30 AM.
Palm Court Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Palm Court Hotel Scarborough
Palm Court Scarborough
Palm Court Hotel Hotel
Palm Court Hotel Scarborough
Palm Court Hotel Hotel Scarborough

Palm Court Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 272 reviews
Rating 8 - Good. 102 out of 272 reviews
Rating 6 - Okay. 28 out of 272 reviews
Rating 4 - Poor. 12 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alexandru

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had an unpleasant smell and there was barely enough space to walk around the bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend was not long enough .
Relaxed atmosphere. Good service,Staff pleasant and polite. Clean and comfortable. Food very good with freshly cooked breakfasts. Not far from beach or shops. Own carpark but slightly tricky amongst the RSJs if busy.
Stayed 2 nights in Oct 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
probably the best hotel in Scarborough, worth paying extra for a better room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We chose this hotel as it offered free overnight parking. However, hubby needed a buggy to get about which are banned at the hotel. The lift isn’t what I’d call completely H&S safe. No door to the front and as it moves floors quite unsafe. The rooms unbearably hot. Even with windows open and a fan on all night. The beds uncomfortable and I felt like I was falling out due to one side collapsing on the mattress. The rooms are very small. The two of us couldn’t sit at the little table as not enough room and had to walk around the bed side ways. The shower didn’t work properly. Breakfast ok. The plastic around the black pudding was left on when cooked. Scrambled egg was watery and grape stems found in the fresh fruit. Certainly not worth the price. All the meals were over priced. Then there’s the so called over sensitive fire alarm that goes off at the drop of a hat. No one came to tell us all was well. So could have burnt to death. They wouldn’t care. When we complained, the general manager tried to make out we were being over sensitive. The staff do the best they can. But not really bothered as they roll there eyes thinking, here we go this is another one moaning. Save your money and go to a b&b.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel central to all amenities.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
I had booked a single room- £130 for one night. Hotel room I stayed in was incredibly dated. Black mould in shower/bath, general disrepair through out room. Pillows were wafer thin, head sinking through to mattress despite using 2 pillows. The night porter was very helpful when arriving late and the breakfast was lovely (despite them forgetting the toast that was ordered). Could be a lovely hotel if the rooms were better maintained.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location, friendly & helpful staff, convenient & safe parking, nice breakfast with locally sourced ingredients.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 5 nights in May 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay at scarborough
hi we stayed at the palm court hotel the staff were very helpful our room was very nice the hotel has its own parking we had a great stay and would go back
Stayed 7 nights in Aug 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to a larger room on arrival. Staff could not have been more accommodating. Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Palm Court, however because of age of the building, which gives it its charm and unique character, not having air conditioning made my room extremely hot and humid. The tower fan in the room was ineffective. In winter I can imagine its very cosy, but my stay was during a warm period.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities
First the bad bits, our room was very confined and hot as hades. Even on a cold day, the room was unbearably hot, and took 2 days with a fan on, and windows open to get it liveable. With the windows open (4th floor) cooking smells from the kitchens permeated the room. These rooms are in desperate need of air con. The good, public areas are very good, especially the dining and breakfast rooms. Breakfast was epic, with choices I have never seen at any hotel anywhere. E.g. Smoked Haddock and poached egg, crumpets scrambled egg and salmon, boiled eggs with soldiers. Brilliant and with great table, not buffet service. On the basis of breakfast alone I would stay here again, but only if they can sort the room overheating out.
Stayed 3 nights in Jul 2024

6/10 Okay

James

Stayed 1 night in Jun 2024

10/10 Excellent

Lindsey

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
This was our second visit to this hotel but it won’t be our last because it is just lovely! Friendly attentive staff and a wonderful locally sourced breakfast make staying here an excellent experience.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Great hotel which was clean and the staff were polite. The food was good and rooms had ample room in
Stayed 2 nights in Jun 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

suzanne

Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to the town centre and beach front free parking lovely staff
Stayed 3 nights in May 2024

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice and clean room, bed was very uncomfortable so spoiled our sleep.
Stayed 3 nights in May 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing what let them down was the 10 percent vouchers they give out in check in for the Resturant & Longe food. The duty manager when checking out and I was paying said you cannot have the 10 percent off food because it’s up to us to hand in to staff when ordering! Like I quoted the staff never got you to sign for food or give you the chance to accept these vouchers. No good blaming the customers and saying it’s too late to take off when I’m paying my bill! They need to train the staff to do there job better and maybe the 10 percent would get taking from their food bill. Did not like the duty managers attitude and cleverness with me when it’s not my fault! I did not budge and told her this, train your staff better to take orders & take the vouchers off!
Stayed 2 nights in May 2024

8/10 Good

Nick

Stayed 1 night in Apr 2024