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Radisson Lackawanna Station Hotel Scranton

3.5 star property

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Photo gallery for Radisson Lackawanna Station Hotel Scranton

Lobby
View from property
Lobby
Lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Room service
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
700 Lackawanna Ave., Scranton, PA, 18503
  • The Marketplace at Steamtown
    ‪5 min walk‬
  • University of Scranton
    ‪5 min walk‬
  • Steamtown National Historic Site
    ‪19 min walk‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (King Bed)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 717 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Radisson Lackawanna Station Hotel Scranton

3.5-star hotel in Downtown
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Radisson Lackawanna Station Hotel Scranton offers 146 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Scranton hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Radisson Lackawanna Station Hotel Scranton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Carmens Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Trax Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 5 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Carmens Restaurant
  • Trax Bar

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per accommodation, per stay, plus a one-time cleaning fee of USD 10
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 70 per accommodation, per stay plus USD 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Lackawanna Hotel
Lackawanna Radisson
Lackawanna Radisson Hotel
Radisson Lackawanna
Radisson Lackawanna Station
Radisson Lackawanna Station Hotel
Radisson Lackawanna Station Hotel Scranton
Radisson Lackawanna Station Scranton
Radisson Scranton
Scranton Radisson
Radisson Lackawanna Scranton
Radisson Lackawanna Station Hotel Scranton Hotel
Radisson Lackawanna Station Hotel Scranton Scranton
Radisson Lackawanna Station Hotel Scranton Hotel Scranton

Radisson Lackawanna Station Hotel Scranton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1016 reviews
Rating 8 - Good. 225 out of 1016 reviews
Rating 6 - Okay. 101 out of 1016 reviews
Rating 4 - Poor. 54 out of 1016 reviews
Rating 2 - Terrible. 37 out of 1016 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Old train station converted into hotel. Been there for dinner multiple times but never stayed
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Traveled with family
Liked: Staff & service
Dinner out in Scranton
We were in Scranton for a dinner out with the family. We love the Station Hotel mainly because it is a beautiful historic hotel. The lobby decor is festive and amazing. The bar also is nice. I was travelling with my service dog and I appreciated the pet friendliness. In terms of improvement, our room looked like it needed a refurbish. We were on the 3rd floor.Overall a great stay.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The pub downstairs was terrible. Couldnt even eat the pizza. The room was dated and smelled off.
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Great stay, awesome staff, very accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

LaToya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

navnit

Traveled with family
recepnist,bar attender best. badly needed transportaion which was not available from air port as it was 1:00 pm 7 going to air port as it was monday . this is the important thing which is needed for a guest who donot know this area. instead hotel this facility need to convert in nurshing home.
Stayed 1 night in Dec 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend getaway
Enjoyable weekend stay, convenient to steamtown, Boscovs, and good movie theater. good bar and restaurant inside hotel
Stayed 2 nights in Nov 2024

8/10 Good

Anthony I

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time staying here for work. It is very convient and walkable. I do wish there were more places to eat at late that would deliver to the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at the Lackawanna Station Raddison in Scranton. The history alone is wonderful. The architecture is gorgeous! It seems like you’ve stepped back in time! It was perfect! We shall return!
Stayed 2 nights in Oct 2024

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel with nice gym facility. Room service was not offered when we were there, but I understand that it typically is.
Stayed 3 nights in Nov 2024

2/10 Terrible

Cynthia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was gross with massive stains.. the noise from the heater/ac was insanely loud and you could still hear people kn the next room.. check out is 11am and house keeping started knocking at 9am that she neededto have all her rooms done by 12pm ... WILL NECER STAY THERE AGAIN
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best guacamole in my entire life. Check in was smoot. Very clean . Everyone was very knowledgeable about the history of the property. There was a take away brochure about the hitory as well. I took one and think thats a great idea.
Stayed 1 night in Nov 2024

10/10 Excellent

Ismael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kimani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The door lock was not working properly which was a big inconvenience
Stayed 4 nights in Nov 2024

10/10 Excellent

carol a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel to stay at. Very pretty and the sta
Stayed 1 night in Nov 2024

10/10 Excellent

Charle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Historical hotel building looks nice, limited food options around the area and very expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brielle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I recently stayed at The Scranton Radisson, and unfortunately, my experience was far from satisfactory. One of the main reasons I chose this hotel was for its advertised Wi-Fi service, which I needed for work. However, during my stay, the Wi-Fi was completely down (This information was not disclosed to me at check-in) and I needed to check-out and work from a local Starbucks all day. What’s even more disappointing is how the staff handled the situation. I spoke to the hotel operations manager - she refused to offer any future stay compensation or reimbursement for the inconvenience. This lack of accountability and customer service left a very negative impression. While other aspects of the hotel might be fine, their unwillingness to address such a significant issue has made me question their commitment to guest satisfaction. I am also very familiar within the hotel industry, as my boyfriend is a regional manager for three major hotels in New York City. A very simple monetary gesture/future stay compensation could have been made to rectify the situation and leave me writing a positive review rather than a negative one. I would not recommend this hotel if reliable Wi-Fi and responsive customer service are important to you.
Stayed 1 night in Nov 2024

4/10 Poor

Maralie

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was great, the room smelled like mold.
Stayed 1 night in Oct 2024