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Chateau Star River Hotel Shanghai

4.5 star property

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December 2024
January 2025

Photo gallery for Chateau Star River Hotel Shanghai

Indoor pool
Front of property - evening/night
Lobby
Body treatments, hydrotherapy, facials, massage/treatment rooms
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
No. 3799 Duhui Road, Shanghai, Shanghai, 201108
  • Shanghai Jiao Tong University
    8 min drive
  • 黑三娘
    12 min walk
  • Shujian Road Station
    11 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    27 min drive

Room options

View all photos for Business Room with Twin Beds

Business Room with Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Business Room with Twin Beds

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room with King Size Bed

Business Room with King Size Bed | Premium bedding, down comforters, pillowtop beds, minibar

Business Room with King Size Bed

  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room with Twin Beds

Deluxe Room with Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room with Twin Beds

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hilton Shanghai Hongqiao

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is $85
per night
$99 total
includes taxes & fees
Jan 1 - Jan 2
Hilton Shanghai Hongqiao

About this property

Chateau Star River Hotel Shanghai

4.5-star hotel in Minhang
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and indoor tennis courts are onsite.
Chateau Star River Hotel Shanghai offers 253 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 24-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include indoor tennis courts, an indoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
In addition to a full-service spa, Chateau Star River Hotel Shanghai features indoor tennis courts and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 20236 square feet (1880 square meters) include a conference center. This Mediterranean hotel also offers a fitness center, a steam room, and spa services.

Chateau Star River Hotel Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Always Cantonese - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
E-Cafe - Overlooking the garden, this buffet restaurant specializes in Fusion cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E-Cafe

Things to do

  • 4 indoor tennis courts
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference center (20,236 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2010
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 380.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 380.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Minhang Shanghai Hotel
Chateau Star River Minhang
Chateau Star River Hotel
Chateau Star River Shanghai
Chateau Star River
Chateau Star River Minhang Shanghai
Chateau Star River Shanghai
Chateau Star River Hotel Shanghai Hotel
Chateau Star River Hotel Shanghai Shanghai
Chateau Star River Hotel Shanghai Hotel Shanghai

Chateau Star River Hotel Shanghai Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

John, Bellevue WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fantastic hotel that is very reasonably priced. It looks to be part of a larger development at the site that combines the hotel with high end condos. There is a good restaurant onsite, but be warned that it is literally miles away from anything. I stayed here because of a business client about 5 miles to the south, and didn't want to deal with the 1 hour commute from downtown/central Shanghai, but once my work was done I relocated to central Shanghai to be near the Bund and other interesting places.
Stayed 4 nights in Oct 2018

10/10 Excellent

Adesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and nice hotel staff
It was amazing. Hotel staff was very friendly and very helpful. Arrange taxi as well. Nearby supermarket available and shopping mall.
Stayed 7 nights in Sep 2018

4/10 Poor

Elan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
3 hours waiting in Lobby to checkin
Hi I had to spend 3 hours in Lobby in order to check in , due to booking on line was not clear Elan
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but limited location
Business trip for the area. Quite middle of nowhere, so taking taxi to get anywhere was a must. Also arranging of the taxi wasn't very convenient. Staff english so-so. Good things was that the hotel was awasome looking inside. Rooms were one of the largest ones I have ever been, with great view on outdoor swimming pool. Tried also indoor swimming pool which was massive.

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Gorgeous, but HOT
I travel often. This hotel is decadent. Possibly the most glorious and nuvo-artistic ever. However, the room climate control was stuck on heat. The room was 85 degrees. The A/C wouldn't turn on. Even with the heat off, the room was still 85 degrees. Hotel management told me to open the balcony doors, which I did. The room cooled off, but the Shanghai traffic noise was considerable and does not stop (not even at 3AM). My associate's room had exactly the same problem. While the bed was super comfortable, sleep was difficult because the choice was - hot or loud. The staff's English was limited, but this is China.

8/10 Good

andre

Liked: Staff & service, room comfort
Sehr pompöses Hotel, aber etwas in die Jahre gekommen. Der Pool war nicht zugänglich and das Bad braucht mal jemanden der sich um die Silikonfugen kümmert.
Stayed 2 nights in May 2023

4/10 Poor

士權

Disliked: Cleanliness
Stayed 4 nights in Sep 2019

4/10 Poor

Matthieu

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

CHIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最舒服的住宿
太棒了，這家酒店真的太棒了
Stayed 1 night in Jun 2019

8/10 Good

くま, 神奈川

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
掃除はもうちょっと丁寧にお願い致します。
Stayed 3 nights in Mar 2019

10/10 Excellent

JANRONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いです。
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一晩だけの宿泊ですが、立派なホテルで、夜も静で良く寝られました。
Stayed 1 night in Jan 2019

10/10 Excellent

SungWoo, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，很新，住起來很舒服。CP值很高。飯店的人都很熱心，服務也很好。下次去閔行區還是會住星河灣。
Stayed 6 nights in Oct 2018

10/10 Excellent

Hyunjoo, 대구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
럭셔리한 호텔
전반적으로 우수함
Stayed 1 night in Sep 2018

10/10 Excellent

Hyunjoo, 대구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
럭셔리한 느낌의 호텔임
호텔이 전반적으로 고급스럽고, 방도 넓으며 주변이 조용해서 좋았음.
Stayed 1 night in Sep 2018

10/10 Excellent

HAO-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦👍
不錯 值得推薦的酒店 樓下就是商場、超市 還有三條地鐵線 非常方便
Stayed 1 night in Aug 2018

8/10 Good

CHUN YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

chung hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

SZE HO HORACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一開始 check in 就找到我的入住記錄，說 hotels.com 沒有發給他們。 但當值經理看見我手上文件是提前3個多星期預訂，他就很好的幫我打了幾個電話，花了十多分鐘就能安排入住。 酒店內部環境真不錯，很舒適。 附近只有1所很早關門的便利店，和3間餐廳。交通也不太便利。
Stayed 2 nights in Jul 2017

6/10 Okay

Yu Cheng

Disliked: Cleanliness
房內清潔不好，有蚊子，櫃子門側飾條斷掉垂下來，稍不注意可能被劃傷，裝潢很高級花俏但盡是歲月的痕跡
Stayed 1 night in May 2017

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stay 1 night but excluded breakfast at the room rate..which unexpected

8/10 Good

Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
网络有点慢，地方太偏，其他都蛮好。看似不错，：但是使用起来一般