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Shangri-La Qiantan, Shanghai

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Qiantan, Shanghai

Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with cable channels, TV
Indoor pool
Front of property - evening/night
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Gym
  • Room service
  • Spa

Explore the area

Map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • People's Square
    ‪17 min drive‬
  • Nanjing Road Shopping District
    ‪18 min drive‬
  • The Bund
    ‪20 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪40 min drive‬

Room options

View all photos for Horizon, Twin Room, River View

Minibar, in-room safe, desk, laptop workspace

Horizon, Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon River View King

Minibar, in-room safe, desk, laptop workspace

Horizon River View King

  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Twin Beds

  • 732 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Executive King

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive River View Suite King

Executive River View Suite King | Minibar, in-room safe, desk, laptop workspace

Executive River View Suite King

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Suite King

Deluxe River View Suite King | Minibar, in-room safe, desk, laptop workspace

Deluxe River View Suite King

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe River View Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon, Premier Room, 1 King Bed

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View King

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Friendly Themed Room

Minibar, in-room safe, desk, laptop workspace

Family Friendly Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River View Suite King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Suite King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon River View King Room

Minibar, in-room safe, desk, laptop workspace

Horizon River View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite Twin

Minibar, in-room safe, desk, laptop workspace

Executive Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sesame Street Themed Room

Minibar, in-room safe, desk, laptop workspace

Sesame Street Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon River View Twin Room

Minibar, in-room safe, desk, laptop workspace

Horizon River View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin

Minibar, in-room safe, desk, laptop workspace

Executive Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Executive River View Suite King Room

Minibar, in-room safe, desk, laptop workspace

Executive River View Suite King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room

Lobby

Horizon Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River View Twin Room - Overlook Xuhui Riverside

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe River View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Suite

Minibar, in-room safe, desk, laptop workspace

Specialty Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Executive King Room

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (857)
The price is $152
per night
$177 total
includes taxes & fees
May 2 - May 3
Pudong Shangri-La, Shanghai

About this property

Shangri-La Qiantan, Shanghai

5-star Shanghai hotel, connected to a rail/subway station in Pudong
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Qiantan, Shanghai offers 585 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
In addition to a full-service spa, Shangri-La Qiantan, Shanghai features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 17222 square feet (1600 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Complimentary secured self parking is available on site.

Shangri-La Qiantan, Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Jiangnan Wok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
QT Kitchen - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
GardenLab - Onsite bar. Reservations are required. Open daily.
QT Lounge - Onsite café. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • GardenLab
  • Jiangnan Wok
  • QT Kitchen
  • QT Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 17,222 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Shangri-La Qiantan, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 56 reviews
Rating 8 - Good. 7 out of 56 reviews
Rating 6 - Okay. 2 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024

8/10 Good

Kyungjin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No recommendation

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.
Dirty oily door
Not a fresh bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.
Stayed 1 night in Sep 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

I never write reviews, but I have to definetly recommend this Shangri’La. Superb!
Stayed 1 night in Aug 2024

8/10 Good

Jianyi

Traveled with family
Liked: Cleanliness, amenities
It has great amenities and facilities. Convenient location for shopping and transportation!
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

MANISH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

My stay was excellent! I appreciated Chef Melvin Kong, who was simply exceptional in providing the best service I have received from a thoughtful chef at any hotel around the world. And I travel a lot. I am vegetarian and Chef Kong ensured that specifically requested vegetarian dishes were prepared for me.
Stayed 5 nights in Jun 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and polite. Amanda served us well during our stay.
Stayed 1 night in May 2024

8/10 Good

will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Sherry, Clemmons

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities
Cood
Stayed 1 night in Mar 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Santos, San Diego

Stayed 1 night in Mar 2024

10/10 Excellent

Xiao Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

Nice staying! The staff are super friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Nazim, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel that is not located in the very center, but it is easy to get to the center - the metro is nearby. and you have to understand that this is Shanghai with a population of 25 million people. It's better to be away from the city center
Stayed 4 nights in Nov 2023

10/10 Excellent

Makmur

Stayed 2 nights in Oct 2023

10/10 Excellent

Belia

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Buffet Breakfast lots of choices
Stayed 3 nights in Jul 2023

10/10 Excellent

JIANI

Stayed 1 night in Jan 2025

10/10 Excellent

lu

Stayed 1 night in Dec 2024

4/10 Poor

WEI HSIN

Stayed 2 nights in Dec 2024