*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1184 square feet (110 square meters) include conference space. This luxury hotel also offers an indoor pool, concierge services, and dry cleaning/laundry services. Complimentary secured self parking is available on site.
Conrad Shenzhen is a smoke-free property.
- Number of indoor pools - 1
- Shopping mall on site
- Elevator
- Elevator door width (inches) - 45
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 58
- 24-hour front desk
- Conference space
- Secured parking
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Conference space size (meters) - 110
- Number of meeting rooms - 5
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 4
- Concierge services
- Conference space size (feet) - 1184
- Total number of rooms - 300
- No accessible shuttle
- Wedding services
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Free cribs/infant beds
Room Amenities
Conrad Shenzhen offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Premium bedding
- Soundproofed rooms
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Cable TV service
- Free WiFi
- TV size: 55
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Child-size bathrobes
- Child-size slippers
- Visual fire alarm
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Dining table
- Area rug/s in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Conrad Shenzhen has 4 restaurants on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Visual alarms in hallways
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 328 per person
- Rollaway bed fee: CNY 500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Mobile payments
Alipay
Property follows sanitization practices of COVID-19 Guidelines (CDC)
UnionPay
Credit card pre-authorization
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
WeChat Pay
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 500 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Conrad Shenzhen Hotel
- Conrad Shenzhen Shenzhen
- Conrad Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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