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Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5.0 star property

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Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Front of property
Suite, 2 Bedrooms, Business Lounge Access | Premium bedding, down comforters, in-room safe, desk
Indoor pool
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪6 min walk‬
  • The MixC Shopping Mall
    ‪17 min walk‬
  • Luohu Commercial City
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds

  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor, Living & Dining Areas)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed (High Floor, Living & Dining Areas)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Club Lounge Access

Suite, 2 Bedrooms, Business Lounge Access | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms, Club Lounge Access

  • 2067 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Junior Suite, 2 Twin Beds, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds, Club Lounge Access

  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 Queen Bed

  • 517 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Club Lounge Access

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, down comforters, in-room safe, desk

Suite

  • 689 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed (Living and Dining Areas)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed (Living and Dining Areas)

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Jetted Tub

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very Good, (1002)
The price is $105
per night
$111 total
includes taxes & fees
Feb 25 - Feb 26
Shangri-La Shenzhen

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5-star hotel in Luohu
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers 312 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Yuan Spa has 10 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 9257 square feet (860 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fortune Court Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Prego Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.
Brew House - This brewpub serves breakfast, lunch, and dinner.
Vienna Cafe - Onsite café.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew House
  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Vienna Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 9,257 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 712 reviews
Rating 8 - Good. 273 out of 712 reviews
Rating 6 - Okay. 53 out of 712 reviews
Rating 4 - Poor. 14 out of 712 reviews
Rating 2 - Terrible. 13 out of 712 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Spacious, good location, clean,
Stayed 1 night in Nov 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Siu Ming Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and easy to find MTR station. The indoor swimming pool quite small but good for any season.
Stayed 2 nights in Jun 2024

8/10 Good

Chui Yee

Traveled with family
Liked: Cleanliness, staff & service
Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness.
Stayed 1 night in Apr 2024

10/10 Excellent

Kai Yen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team esp Eason, Thompson. Larry n the 2 ladies on duty were very helpful n friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and care to ensure flawless stay,
Stayed 3 nights in Mar 2024

8/10 Good

NORMAN, TROY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical of late 90s early 00s luxury hotel in China. A little dated design wise but comfortable and good value

10/10 Excellent

Abubaker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience and excellent service
Exceptionally clean and comfortable stay at the Crowne Plaza Hotel&suites Landmark Shenzhen. We would highly recommend this hotel to anyone visiting the area. Conveniently located close to Laojie and Guomao metro station as well as the famous Dongmen street Market. Staff are extremely helpful particularly Katherine Luo who was always happy to go the extra mile. Thanks you for a pleasant stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Boon Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of the hotel room. Easy walk to station and shops. The staffs are very friendly and helpful. Will stay here again on my next trip.
Stayed 4 nights in Dec 2023

10/10 Excellent

Yin

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2023

4/10 Poor

Fran

Business traveler, Traveled with family
During the night shift nobody speaks or understands English nor even the manager.
Stayed 1 night in Oct 2023

10/10 Excellent

Boon Leong

Stayed 1 night in Sep 2023

10/10 Excellent

George

Stayed 2 nights in Jun 2023

8/10 Good

May Chu Sabrina

Stayed 2 nights in May 2023

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a king at Crown Plaza
The assistant manager Patrick was extremely helpful in helping us with our check in. We found out that it was his first week at his position and he showed enthusiasm in the hospitality industry.
Stayed 1 night in Apr 2023

8/10 Good

JAMIE

Business traveler
Liked: Staff & service
Disliked: Amenities
Great staff, terrible internet
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

KyawWinn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have unhappiness my stay.Every thing is smooth.
Stayed 3 nights in Dec 2019

8/10 Good

Lap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value!
Although it is an old hotel, but it is still in excellent condition.
Stayed 2 nights in Dec 2019

10/10 Excellent

suk yi Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Oscar Chi Bun

Stayed 1 night in Nov 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good hotel
Location was good. Many food choices around the hotel. The old street is nearby too.
Stayed 2 nights in Sep 2019

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Weird
All good, just they put me in a weird shape corner room for the cheapest room booked with Hotel.com. I have to pay 200 yuan extra to get an upgrade to regular room, otherwise all good
Stayed 1 night in Sep 2019

10/10 Excellent

Hsiao Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019