*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, JW Marriott Hotel Shenzhen features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, 9 meeting rooms, and limo/town car service. This luxury hotel also offers a sauna, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.
JW Marriott Hotel Shenzhen has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Water-efficient showers only
- Number of meeting rooms - 9
- Terrace
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 402
- No accessible shuttle
- Designated smoking areas (fines apply)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 2
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Wedding services
- Garden
Room Amenities
JW Marriott Hotel Shenzhen offers 402 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, hair dryers, and children's robes. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free dial-up internet access
- TV size: 42
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Child-size bathrobes
- Heated floor
- Grab bar - near toilet
- Roll-in shower
- Transfer shower
- Lever door handles
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Area rug/s in room
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
Spa Services
Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Hot tub in spa
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 13 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Golf lessons available nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
- A late check-out fee will be charged
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 6:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Debit cards not accepted
UnionPay
Staffed front desk
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Property does not follow a brand or regulatory agency's sanitization guidelines
Cashless transactions are available
LGBTQ friendly
Comprehensive recycling policy
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 350.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal pool will be open from April 01 to November 24.
Pool access available from 7:00 AM to 10 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- JW Marriott Hotel Shenzhen
- JW Marriott Shenzhen
- JW Shenzhen
- Marriott Hotel Shenzhen
- Jw Marriott Shenzhen Shenzhen
- JW Marriott Hotel Shenzhen Hotel
- JW Marriott Hotel Shenzhen Shenzhen
- JW Marriott Hotel Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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