Hotel New Palace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Palace

Restaurant
Public bath
Lobby
Down comforters, desk, blackout drapes, free WiFi
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
7683-18 Shingu, Shingu, Wakayama, 6470081
  • Sato Haruo Memoria Museum
    11 min walk
  • Kumano Hayatama Taisha
    12 min walk
  • Kamikura Shrine
    19 min walk

Room options

Single Twin Room, Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Single Twin Room, Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Single Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Single Room - Non-smoking

  • Sleeps 1
  • 1 Double Bed

Single Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel New Palace

3-star Shingu hotel with restaurant
Along with a restaurant, this smoke-free hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, a TV in a common area, and a banquet hall are onsite.
Hotel New Palace offers 93 air-conditioned accommodations with complimentary newspapers and slippers. Beds feature down comforters. 21-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Shingu hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.

Hotel New Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Hotel New Palace has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1540 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Hotel New Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 194 reviews" "
Rating 8 - Good. 74 out of 194 reviews" "
Rating 6 - Okay. 22 out of 194 reviews" "
Rating 4 - Poor. 1 out of 194 reviews" "
Rating 2 - Terrible. 3 out of 194 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, amenities
L’hotel est propre. Par contre, il y a des chambres fumeurs. A cause de ca , malgré que notre chambre était non fumeur, il y avait une odeur de cigarette. Au niveau du confort, les lits ont un matelas dur. Tout de meme acceptable comme chambre pour le prix
Stayed 3 nights in Sep 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

2/10 Terrible

KIYOMICHI

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

Rson, HK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Rooms, 6-7 minute walk from station, the shrine and some restaurants within walking distance
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

AKEMI

Traveled with group
Liked: Cleanliness
新宮市に 泊まる
宿泊日は ツアーバスで 団体が多かったせいか 禁煙ルームが取れず 喫煙ルームに泊まったのですが 清掃してあっても やはり 煙草の匂いがしていました。 朝食は チェックインの時 つけてもらい 1500円でしたが 内容的には 少し高いと思います。 友人が 送迎してくれたので 駅からのアクセスなど 全く不明ですが 食事する場所などには 遠いかな と言う感じです。利便性を考えると もう少し 駅近のホテルの方が良かった 気もしました。 ただ 温泉がついているのが 良かった点ですが 朝は 入浴出来ないようです。
Stayed 1 night in Sep 2024

10/10 Excellent

Genki

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

CHUN KONG

Stayed 1 night in Sep 2024

8/10 Good

yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024

8/10 Good

Carter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場は朝が使えないのは残念です。
Stayed 1 night in Aug 2024

10/10 Excellent

eishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Takeru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適な宿泊ができてよかっです。ありがとうございます。
Stayed 1 night in Aug 2024

6/10 Okay

Rita

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
房間很大,周圍都很寧靜,有免費停車場,酒店有點老舊,早餐很一般。
Stayed 1 night in Aug 2024

8/10 Good

Hideki

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Taishi

Traveled with family
Liked: Staff & service
少し古い感じですが、大浴場はよかったです。 翌日那智の滝でイベントがあったからか、少し高く感じました。
Stayed 1 night in Jul 2024

8/10 Good

jing wei

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

jing wei

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一人での宿泊でしたが、周辺に飲食店やスーパー、コンビニもあり便利でした。又大浴場もあり 無料のマッサージチェアーで疲れもとれました。新宮に行く際には又利用したいです。
Stayed 1 night in Jul 2024

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024