Kojohama Onsen Hotel

3.0 star property

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Photo gallery for Kojohama Onsen Hotel

View from room
Interior
In-room safe, desk, blackout drapes, soundproofing
Hot springs
Hot springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
73-5 Kojohama, Shiraoi, Hokkaido, 059-0641
  • Noboribetsu Marine Park Nixe
    ‪3 min drive‬
  • Date Jidaimura
    ‪5 min drive‬
  • Noboribetsu Bear Park
    ‪7 min drive‬
  • Tomakomai (QTM)
    ‪47 min drive‬

Room options

Japanese Triple Room, Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Futons

Japanese Style Room, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Futons

Mountain View Twin

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Modern Japanese Western Room

  • 262 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Japanese Twin Room, Non Smoking

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Futon

Design Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

Design Twin Room, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Pacific Ocean View Twin

  • 226 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Kojohama Onsen Hotel

3-star hotel in Kojohama
A restaurant, a fitness center, and laundry facilities are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a convenience store.
Kojohama Onsen Hotel offers 33 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Shiraoi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 8 indoor hot springs and 2 outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 111°F.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Kojohama Onsen Hotel features hot springs and a fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs hotel also offers a vending machine, an arcade/game room, and laundry facilities. Complimentary self parking is available on site.

Kojohama Onsen Hotel has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Kojohama Onsen Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 per person
  • A restaurant

Things to do

  • 8 indoor hot springs
  • Arcade/game room
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • 2 outdoor hot springs
  • 8 indoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 111 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

KOJOHAMA SPA HOTEL Shiraoi
KOJOHAMA SPA Shiraoi
KOJOHAMA SPA
Kojohama Spa Hotel Shiraoi-Gun
KOJOHAMA SPA HOTEL
Kojohama Onsen Hotel Hotel
Kojohama Onsen Hotel Shiraoi
Kojohama Onsen Hotel Hotel Shiraoi

Kojohama Onsen Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 128 reviews
Rating 8 - Good. 52 out of 128 reviews
Rating 6 - Okay. 25 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 4 out of 128 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Hazem

Disliked: Staff & service, property conditions & facilities
Incredibly difficult to deal with when trying to modify reservations, even within the designated “changeable” period. To their credit, Expedia made an effort to negotiate a refund, but the hotel’s management remained rigid and unwilling to accommodate even reasonable requests. Customer service was dismissive, showing little regard for guest satisfaction. It was clear that policies were being enforced with no flexibility or consideration for circumstances. The area around the hotel is desolate and uninteresting, offering little in terms of dining or entertainment options. It lacks the charm or convenience one would expect from a well-located accommodation. I would not recommend this hotel in any way. The only redeeming aspect was its traditional Japanese breakfast, which was well-prepared and authentic. However, a single meal does not make up for the overall poor experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very Japanese classic, you need to take off your shoes and store it at the entrance. Besides that, it is great! The staffs there are super friendly; The hot spring is definitely top tier, with nature spring hot water in. Room is also Japanese style, room is spacious and cozy. The only thing that need to notice is that the area does not have much public transportation or taxi services, you can ask the front desk to call a taxi for you, but need to prepare additional waiting time.
Stayed 1 night in Jan 2025

10/10 Excellent

Huijuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quaint onsen hotel. Peaceful and very clean. 7-11 just outside of the hotel. We did not use the onsen and lounge. Room is very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hyeran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Ok.shuttle to Noribetsu Station handy
Stayed 1 night in Jan 2024

8/10 Good

Fabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,clean and too far away walk from the train stop.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elliot

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seven eleven connected to the hotel Amazing rotenburo
Stayed 1 night in Feb 2023

10/10 Excellent

Pathomporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and easy to go minimart

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Pat

Liked: Staff & service
Disliked: Room comfort
We have requested to have a room with shower inside room. The room was paid with extra cost which is fine. However, the size of the room is so small that I cannot even open one suitcase which I think its a bit unacceptable.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay with own transport
Stayed in a renovated room which was nice but much pricier than the standard room. Room size is compact although bathroom is quite spacious. Onsen is still in original condition and seriously needs a refurbishment. Breakfast has a limited but decent selection but did not try the dinner options there. There's nothing around or near the location except for a convenience store next door.
Stayed 2 nights in Dec 2018

4/10 Poor

Kevin

Room was small for 6 persons and very much dated. Toilet reeked of urine. No shower facilities in the room at all. There is a public bath on level 1 and it's a communal bath. I understand people strip naked in the onsen but I never expected to strip naked in front of others each time I wanted to shower. My whole family skipped our shower that night, despite having to pay ¥150 bath tax per person. Beware of such hotels in future.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Yuk Por Chris

Nice and convenient
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Poor WiFi
The WiFi connection was poor and most of the time I couldn’t access the internet.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Staff & service
We enjoyed and easy access but difficult find the restaurant for dinner.
Stayed 1 night in Apr 2018

10/10 Excellent

Liang Court, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value with Authentic ONSEN Experience
We took free shuttle bus from JR Noboribetsu station and it only took 10 minutes. Hotel staff was always friendly, helpful and accessible throughout our stay. Room was comfortable with nice ocean view and everything we needed was there. Highlight of our stay was onsen and swimming pool, very spacious onsen area with many tubs with different temperatures indoor and outdoor, all with 100% natural onsen. Even the 25 meter swimming pool uses onsen. We spoke to Japanese guests and they also said quality of onsen is very good. There is a Seven Eleven on premises which was very convenient. Free wifi was availabe everywhere. After check out, we took the same free shuttle bus to Noboribetsu main tourist area. This place is highly recommended and great value for money. It is on the main road and should be convenient for drivers too. Definitely coming back for our next Hokkaido trip.
Stayed 1 night in Mar 2018

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Lovely staff service and room was comfortable. We had dinner and breakfast at the hotel and it was worth the money since it was a buffet and had fresh crab legs for dinner.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Comfortable. Very nice experience. Enjoyable trip. Onsen is normal. Facilities kinda rundown
Stayed 1 night in Jan 2018

8/10 Good

Yasuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食付きで2泊しました。すぐ隣にセブンイレブンがあり買い物には困りません。昼食は道路の向かいにある「たっちゃん食堂」で地元の鱈の白子やホタテ貝定食など海の幸を楽しむことができました。施設は部屋(トイレ付き)、温泉(鍵付きロッカーあり)ともに新しく綺麗でした。ただ、日帰り入浴のお客さんも多いので、時間帯によっては混みます。朝5:30からの一番風呂は快適でした。
Stayed 2 nights in Jan 2025

10/10 Excellent

hoyoung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족스러운 숙소
아주 만족스러운 숙소 처음에 객실에 샤워시설이 없어 놀랐으나, 온천욕장에서 온천과 샤워를 할 수 있어서 매우 만족했습니다. 또한, 아침 일본 가정식 조식은 간단해보이지만 정성스럽게 준비되어 있었고, 음식맛 또한 만족도 높은 식사였습니다. 주변에 번화가를 생각하지않고 노보리베츠 근교에서 휴식을 취하고 싶다면 매우 추천합니다.
Stayed 1 night in Jan 2025