GreenTree Inn & Suites in Pinetop

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GreenTree Inn & Suites in Pinetop

Bar (on property)
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
431 East White Mountain Boulevard, Pinetop, AZ, 85935
  • Ponderosa Plaza
    13 min walk
  • Woodland Lake Park
    14 min walk
  • Unity of the White Mountains
    3 min drive
  • Show Low, AZ (SOW-Show Low Regional)
    18 min drive

Room options

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

GreenTree Inn & Suites in Pinetop

Pinetop-Lakeside hotel close to Ponderosa Plaza
An indoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pinetop-Lakeside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

GreenTree Inn & Suites in Pinetop features an indoor pool and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 936 square feet (87 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

GreenTree Inn & Suites in Pinetop is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Altitude Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 936 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during August, September, October, November, and December:
  • One of the swimming pools
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 13.49 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Hotel Pinetop
GreenTree Inn Pinetop
Pinetop Holiday Inn Express
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Holiday Inn Express Pinetop Hotel
Holiday Express Pinetop
GreenTree Pinetop
Greentree & Suites In Pinetop
GreenTree Inn & Suites in Pinetop Hotel
GreenTree Inn & Suites in Pinetop Pinetop
GreenTree Inn & Suites in Pinetop Hotel Pinetop

GreenTree Inn & Suites in Pinetop Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1012 reviews" "
Rating 8 - Good. 283 out of 1012 reviews" "
Rating 6 - Okay. 97 out of 1012 reviews" "
Rating 4 - Poor. 54 out of 1012 reviews" "
Rating 2 - Terrible. 51 out of 1012 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Friendly breakfast staff. Room was very clean and well stocked. Coffee maker in room was appreciated.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
Wished we had faced the wooded area in the back instead of the busy road in front
Stayed 3 nights in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!!
I have been trying out many hotels in the last couple years as I work up un Pinetop quite a bit in the summer. I have to say that I was extremely impressed with this hotel and all of it's amenities, staff, cleanliness, just everything! This hotel checked all my boxes. Laundry room, carts for your bags, bar, great breakfast, soo clean, quite and extremely friendly. I loved my stay! Thank you everyone.
Stayed 2 nights in Aug 2024

6/10 Okay

Philip

Slow check in at front counter. Under staffed. Grounds are poorly maintained
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
My room was large and the bedding was extremely comfortable. The pillows were firm and provided great support. The TV had great options.
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager needs to take a refresher course in customer service. She is without a doubt the most confrontational, unfriendly, unprofessional, unwelcoming manager I've ever encountered. The staff are just doing what they've been told to do. She is so narcissistic that she confronts you in such a manner that she is walking away from you. It's not a check in, it's an inquisition. God forbid if you have booked through a third party, because this obviously really gets her going. She is lacking in all aspects of reasonable social behavior that one would expect from someone in her position. How she is still with this hotel says alot about the upper management as well. Aside from those issues, the place is filthy and run down.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the property was a bit dated, it was still nice and clean.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, primary reason for excellent review. requested accessible room...comfortable bed, shower area seemed to have water drainage issue. hallway carpet needed a cleaning. one suggestion, accessible room could benefit from being closer to the elevator. was impressed that there seemed to be a device for helping disabled individuals use the pool. snack bars included frozen meals, great since there is no onsite restaurant.
Stayed 4 nights in Aug 2024

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
When we checked in the room they assigned had not been cleaned by housekeeping. They'd had housekeeper walk off the job that day. We were immediately upgraded to newly renovated "King Suite", which was exactly as described. It was very roomy. All personnel were friendly and professional. The free breakfast was tasty and offered variety of breakfast foods, including three kinds of coffee. The lounge is nicely decorated and includes a small bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelvin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and cordiales
Stayed 1 night in Aug 2024

8/10 Good

Peggie

The stay was great, but the beds are very uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
I like staying there for the pool and jacuzzi but lately the jacuzzi isn’t working right so they have it blocked off more often than not.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service
The lady at the front desk and food servers were great !!
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Carla, Tucson

Traveled with family
Liked: Cleanliness, staff & service
A little noisy, but overall fairly comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024