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Premier Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Double or Twin Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Family Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior Family City View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Premier Deluxe Twin/Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Fitness facility
  • Sauna
  • Spa tub

Property Features

Empress Residence Resort & Spa features a full-service spa, 4 spa tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This luxury hotel also offers a children's pool, a health club, and a sauna. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Empress Residence Resort & Spa has designated areas for smoking.

  • Free use of nearby fitness center
  • Library
  • Picnic area
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of hot tubs - 4
  • Elevator
  • Fitness facilities
  • Lockers available
  • 24-hour front desk
  • Free grocery shopping service
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 500
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 146
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Barbecue grill(s)
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby indoor pool
  • Number of swim-up bars - 1
  • Access to nearby outdoor pool
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2014
  • Free pool cabanas
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 5382
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Room Amenities

Empress Residence Resort & Spa offers 146 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Frette Italian sheets and down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Frette Italian sheets
  • Individually furnished
  • Memory foam mattress
  • Pillow menu
  • TV size: 32
  • TV size measurement: inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bathtub or shower
  • Separate bedroom
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Grab bar - near toilet
  • Telephone accessibility kit
  • Wardrobe or closet
  • Desk chair

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Dynasty Bar - This poolside cocktail bar specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Crown Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Kroya Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Royal Pool Bar - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Spa Services

Mealea Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

4 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Helicopter/airplane tours on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site
  • Ziplining nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 5:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

One child stays free

Car required

UnionPay

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Staffed front desk

Children stay free - maximum age 5

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is required for transportation to and from this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Empress Residence
  • Empress Residence Hotel
  • Empress Residence Hotel Siem Reap
  • Empress Residence Siem Reap
  • Empress Residence Resort Siem Reap
  • Empress Residence Resort
  • Empress Residence Resort Spa
  • Empress & Spa Siem Reap
  • Empress Residence Resort Spa
  • Empress Residence Resort & Spa Hotel
  • Empress Residence Resort & Spa Siem Reap
  • Empress Residence Resort & Spa Hotel Siem Reap

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