This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Weekly housekeeping is available.
Citadines Raffles Place Singapore offers 299 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.
Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Citadines Raffles Place Singapore features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This Singapore hotel also offers a vending machine, a garden, and dry cleaning/laundry services. Onsite parking is available (surcharge).
Citadines Raffles Place Singapore is a smoke-free property.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (SGD 60 per day)
Things to do
24-hour gym
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (weekly)
Business services
Coworking space
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs on site
More
At least 80% lighting from LEDs
Double-glazed windows
Eco-friendly cleaning products used
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Housekeeping services are available 3 times per week, except for Sunday and public holidays.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of SGD 42.8 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of SGD 250 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: SGD 60 per day
Pet fee: SGD 42.8 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
Property is also known as
Citadines Raffles Place
Citadines Raffles Singapore
Citadines Raffles Place Singapore Singapore
Citadines Raffles Place Singapore Aparthotel
Citadines Raffles Place Singapore Aparthotel Singapore
Citadines Raffles Place Singapore Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 219 out of 331 reviews
10 - Excellent
219
Rating 8 - Good. 76 out of 331 reviews
8 - Good
76
Rating 6 - Okay. 21 out of 331 reviews
6 - Okay
21
Rating 4 - Poor. 9 out of 331 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 331 reviews
2 - Terrible
6
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Terrible
Arthur
Nov 24, 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
I wouldn’t stay here again
Super small room, the view wasn’t great. The hotel staff was over worked and couldn’t balance and manage customers at the front seat resulting in long lines and wait times.
Pros:
- Good shower
- Convenient location
Cons:
- There was the annual power outage the 2nd day of our visit, not very convenient after a long flight, as there was no wifi and a light that couldn’t be turned off.
- Some staff were rude.
- The room had a mildew smell.
Good stay! Comfortable bed, lots of storage space. Nice view.
Great location, close to food & MRT. Beautiful property.
Friendly, helpful reception staff.
Used the pool daily. Grout had green algae growth; should probably be cleaned.
Did not know housekeeping was every other day. Took 2 hrs to get requested fresh towels.
Other than that, very enjoyable.
Cheryle
Stayed 3 nights in Nov 2024
6/10 Okay
SIMON
Nov 7, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good: the property is in an excellent location close walk to transport, shops and great attractions. The rooms are comfortable and adequate.
Bad: there was a strong musty mould smell in the room which while staff tried to fix by installing a device that pumps out a floral smell. But this only masks the smell, there is clearly an underlying cause in the buildings air-conditioning system as the same smell occured in other areas of the building.
Overall: the location was excellent however for the same price you can obtain a larger apart-hotel room with mini kitchenette which this room did not have.
We arrived on what was described as the annual power shutdown day and they had shutdown all power to the elevators. This made checking in on the 9th floor VERY DIFFICULT. By the time we got ahold of someone to help we were completely soaked from the very high humidity and temperatures. They shuttled us around via maintenance elevators while the power was turned on and off. Checkin was a total disaster as we could not get our room for 3-4 hours and had to wander around for hours in the heat before we were able to go to our room. The staff was also not very accomodating/flexible as coffee was not available in the lobby until exactly 7 am. The rooms were a bit small and quite humid. Also no wash clothes were available. The hotel is however in a central location and the facilities are quite modern.
The rooms are super clean, the location is central to everything, the staff were amazing and so friendly. You have a pool, spa, massage chairs, Starbucks coffee and gym. Definitely worth staying
Wish I could give a higher rating, the staff was wonderful! The building is beautiful, the functionality is mostly impressive, and the amenities were fine for a 3 star. But the facility and room were very humid and some of our personal items were ruined due to humidity within the room. The temperature control resets when you leave the room, and things quickly get damp and gross; our items and the bed sheets/pillows upon return were tacky to the touch. It was unpleasant to come back too and my passport/book pages are warped. Would stay here again if they fix that! At least in the rooms lol