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Holiday Inn Express Singapore Serangoon, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Singapore Serangoon, an IHG Hotel

Premium bedding, in-room safe, individually decorated
Fitness facility
Exterior
Exterior
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
270 Jalan Besar, Singapore, 209019
  • Mustafa Centre
    5 min walk
  • New Fut Kai Vegetarian Restaurant
    1 min walk
  • Jalan Besar Station
    8 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

Room options

View all photos for Standard Room, Multiple Beds (Top Floor)

View from room

Standard Room, Multiple Beds (Top Floor)

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Top Floor)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Top Floor)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Singapore Serangoon, an IHG Hotel

4-star hotel in Kallang
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Singapore Serangoon, an IHG Hotel offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and laundry facilities. Guests can use the indoor pool and outdoor pool at a partner property.

Holiday Inn Express Singapore Serangoon, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Great Room - This restaurant specializes in international cuisine and serves breakfast only.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon, an IHG Hotel Hotel
Holiday Inn Express Singapore Serangoon, an IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 306 reviews" "
Rating 8 - Good. 92 out of 306 reviews" "
Rating 6 - Okay. 31 out of 306 reviews" "
Rating 4 - Poor. 5 out of 306 reviews" "
Rating 2 - Terrible. 7 out of 306 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service
did not realise that this hotel did not have a Bar or restaurant , as we got in in the evening just wanted to relax with a meal and a drink , so had to go and find something , dissapointed
Stayed 1 night in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

princess

Liked: Cleanliness
Disliked: Staff & service
The Staffers are rude. The housekeepers are the best. The staffers do not understand and communicate well to guest. They need more trainings on being professional. I ordered lunch and dinner and needs it to be deliver it in my room, they refused for the Grab drivers to deliver, wanted me to come down to pick it up even when i was not feeling well. The other problem is that Holiday inn Express staffers will not help to deliver it to me and i was mandated to come down to pick up in the name of POLICY. This Holiday inn is indeed not the only one I've being before.. none do that. They have to change that for it's not fair for guests. They're lazy. When i had issues with my flooded toilet that was not flushing, although overnight staff i called came and saw it and i was not taken care when they staffers came as a priority, due to the Emergency and i got upset that was when they had to call on a housekeeper supervisor to work on it. This whole stay is a huge mess.. I can't recommend anyone there, unfortunately!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Safiya

Traveled with family
Stayed 3 nights in Aug 2024

8/10 Good

Sekhar

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, otherwise it was good accomodation. The breakfast was good as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Younes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Manikandan

Liked: Cleanliness, staff & service
One full day there was no air conditioned working on my room and they ask me to either go out or stay in the lobby!!
Stayed 7 nights in Jul 2024

10/10 Excellent

SHANMUGASUNDARAM

Stayed 2 nights in Jul 2024

10/10 Excellent

Rae

Stayed 3 nights in Jul 2024

10/10 Excellent

RAVI NARESH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast each day and hotel staff friendly. Room was nice too a little bit small but it's Singapore so you won't be staying in your room much! Shower was fine though no issues and you get dove branded amenities like soap, shower gel etc.
Stayed 3 nights in Apr 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very helpful staff. Family room was spacious for 3 people
Stayed 2 nights in Jun 2024

2/10 Terrible

Mohammad

Stayed 1 night in Jun 2024

2/10 Terrible

Remi

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Hector, Steelton

Traveled with partner
Liked: Amenities
Great property. Nice breakfast. Very good customer service.
Stayed 7 nights in May 2024

8/10 Good

Hemant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should have shuttle service to pick up guests from and to airport And drop guests around .
Stayed 7 nights in Apr 2024

8/10 Good

Md. Mashequr Rahman

Stayed 2 nights in May 2024

10/10 Excellent

Rodolphos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except the location that was average
Stayed 6 nights in May 2024

8/10 Good

Jianfeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the room was more spacious. Overall, it was a great stay. Thanks.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fareed, San Fernando

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was rude to me
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness superb
I had a corner room, which was good. However, I could hear the whirring sound of the elevator generator. Need to do more soundproofing of the room. The service, quality and cleanliness of the room is superb.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus, Sunrise

Traveled with family
Good job
Stayed 5 nights in Apr 2024

10/10 Excellent

Suganthi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024