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Best Western Springfield West Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    9 min walk
  • Olympia Ice Center
    4 min drive
  • Eastern States Exposition
    6 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1005)
The price is $110
per night
$126 total
includes taxes & fees
Jan 7 - Jan 8
Quality Inn West Springfield

About this property

Best Western Springfield West Inn

West Springfield hotel steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Springfield West Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 358 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Joyce

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room seemed clean except dead flies on the sill. The carpets in the 1st floor hall and lobby are very dirty. Dead flies (lots) on air conditioner and sills and on floor by them. Lobby chairs are worn and smelled. The sheers in lobby were not clean, nor the windows.
Stayed 1 night in Sep 2024

6/10 Okay

alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
American Flag was bleached white. Directions to Big E were not available
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Giana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place was not the cleanest ….
Stayed 1 night in Sep 2024

2/10 Terrible

Jacquelyn

Stayed 1 night in Sep 2024

4/10 Poor

Erica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No daily service to the room for 3 days unless requested. Had to get extra towels for the next day on our own.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth J

Stayed 4 nights in Sep 2024

8/10 Good

philip

Stayed 1 night in Sep 2024

6/10 Okay

Nadine

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was musty. It acted up my sinuses Couldn’t sleep.
Stayed 1 night in Sep 2024

8/10 Good

judith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Stayed 2 nights in Sep 2024

8/10 Good

Sherry

Liked: Staff & service, property conditions & facilities
The hotel was rather nice, on the surface it was clean. When moving a table to find an outlet, it was very dusty behind the furniture, but otherwise it was a great last minute accommodation. The staff were all friendly and professional.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveler
It was a good stay. Staff was great. Hotel is just a little dated
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Big E
Stayed 2 nights in Sep 2024

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Loud music being played in back parking lot
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, clean and friendly.
The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

marilyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was bad. The bathroom was dingy and minimally clean and it was gross not having the sink in the bathroom with the toilet. The beds were uncomfortable and the sheets stuff and scratchy. The dresser had broken and missing drawers and the refrigerator was dented and in terrible condition. We will not be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
We stayed one night, and it was convenient for our purposes. Every one we came in contact with was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024