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Best Western Springfield West Inn

2.5 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪9 min walk‬
  • Majestic Theatre
    ‪20 min walk‬
  • Olympia Ice Center
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1002)
The price is $78
per night
$89 total
includes taxes & fees
Feb 17 - Feb 18
Quality Inn West Springfield

About this property

Best Western Springfield West Inn

West Springfield hotel steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Springfield West Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 360 out of 1004 reviews" "
Rating 8 - Good. 371 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet pretty trees out back
Stayed 1 night in Oct 2024

8/10 Good

KEVIN

Business traveler
Liked: Cleanliness, staff & service
It was good for what I needed
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

6/10 Okay

Fumiko

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Kristen

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
In a word.. PERFECT!!!
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay. Not the easiest to get in and out of because of the road configuration.
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Stayed 1 night in Sep 2024

6/10 Okay

Barbie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, rooms were clean, however the air freshener used in our room was way too strong. We could smell it in the lobby area too, but not as strong.
Stayed 1 night in Oct 2024

6/10 Okay

tom

Liked: Cleanliness
It was nice and afforda ble
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Slightly outdated but great breakfast and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gururaj

Stayed 1 night in Oct 2024

4/10 Poor

Kayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great, hotels are all expensive these days so I suppose we got what we paid for but I would recommend staying somewhere else if you can afford it
Stayed 2 nights in Sep 2024

6/10 Okay

Harumi

Liked: Cleanliness
The toilet was keep running and hear the elevator sounds. When I wanted to check out nobody was around at the front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Jarylska Suarez De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its good
Stayed 2 nights in Oct 2024

2/10 Terrible

Shirley M.

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, property conditions & facilities
Gentleman at the front desk was great, but the hotel itself was pretty run down. The lobby and hallways were not well kept, the windows even before entering the hotel were extremely dirty, neighbors were smoking cigarettes filling the room with the smell of smoke, tv didn't work at all, noisy AC, stains on the linens, dirty hardware in bathroom, sticky tile near the sink...overall nasty experience.
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Stayed 1 night in Sep 2024

8/10 Good

Blake

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room. Fairly clean but could use some touching up maintenance
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cameron

Traveled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

8/10 Good

Amber

It was ok
Stayed 1 night in Sep 2024