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Hotel UMass

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board
Front of property
Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    1 min walk
  • Mullins Center
    4 min walk
  • UMass Fine Arts Center
    8 min walk
  • Springfield, MA (CEF-Westover Metropolitan)
    28 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

Comfort Inn & Suites

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Breakfast included
Parking included
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4.6 out of 5, Wonderful, (1008)
The price is $183
per night
$205 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Inn & Suites

About this property

Hotel UMass

Amherst hotel steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Amherst hotel also offers a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Hotel UMass has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 888 reviews" "
Rating 8 - Good. 252 out of 888 reviews" "
Rating 6 - Okay. 87 out of 888 reviews" "
Rating 4 - Poor. 33 out of 888 reviews" "
Rating 2 - Terrible. 23 out of 888 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Business traveler
Great amenities but average rooms
If you plan to use hotel parking, use 41 Campus Center Way in your GPS. This is the address for the garage, park on level 2 or higher. Level 2 has direct access to entering the building and plenty of handicap spaces. Take elevator to Level 3, where the hotel’s front desk is located. The location and amenities are excellent if you’re visiting on UMass business but they do charge luxury prices for average, dated rooms. No USB outlets at all in the rooms so remember to bring your blocks and cables. Wishing you happy and safe travels!
Stayed 1 night in Aug 2024

6/10 Okay

Sten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found pet hair all over my pillow. I think that tells me it wasn't changed before I entered the room. Otherwise everything was fine. Waze sent me to the back of the building not the garage.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, really lovely staff, comfortable rooms, spotless and great breakfast. Amazing value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to my family in Hadley, MA. Felt very comfortable with easy in and out of garage and nice area to walk around in our downtime. We do not have a student at UMASS but if we did it would be a great option!
Stayed 1 night in Aug 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Julie

Smelled like smoke and overall musty. We expected it to be better than it was.
Stayed 1 night in Aug 2024

6/10 Okay

Filanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The front desk staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Jul 2024

8/10 Good

Alan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on campus...continental breakfast with waffles and 24/7 coffee and expresso drinks. Easy parking. Staff cordial
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again!
Room was very clean and comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Erion, EAST BOSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

6/10 Okay

LAVONDA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The room is basic but the bathroom is very compact and narrow.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We spent 6 nights there and the room was not cleaned once!
Stayed 6 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice. My issue is that due to a health emergency, I had to check out a day early. I was out before the check-in time. The hotel and Expedia both denied my request for a refund.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Commack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean! Staff is so friendly and willing to help you in any way.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome all around & super friendly feont desk staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place Once You Find Way In
Excellent place to stay in Amherst area. Good rooms. Adequate continental breakfast. Friendly helpful staff. In UMASS Center with convenience shop and food service facilities. Campus ambience. Easy attached parking…Hotel entry is through Garage on Campus Center Way. GPS misdirects, directional signage mostly non existent.
Stayed 5 nights in Jul 2024