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Hotel UMass

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board
Lobby sitting area
37-inch LCD TV with cable channels, TV, iPod dock
Standard Room, 1 Double Bed | Premium bedding, in-room safe, iron/ironing board
Coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    1 min walk
  • Earthfoods Cafe
    3 min walk
  • Amherst Station
    4 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    28 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is $127
per night
$141 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Hotel UMass

Amherst hotel steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Amherst hotel also offers a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Hotel UMass has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 923 reviews" "
Rating 8 - Good. 260 out of 923 reviews" "
Rating 6 - Okay. 89 out of 923 reviews" "
Rating 4 - Poor. 33 out of 923 reviews" "
Rating 2 - Terrible. 27 out of 923 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Stayed 5 nights in Sep 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a hotel near my son's college for drop off weekend.
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Stayed 1 night in Sep 2024

10/10 Excellent

Noreen, New Rochelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the campus
Stayed 2 nights in Aug 2024

10/10 Excellent

Narayanan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sheikh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient loction for visiting UMASS and Amherst in general. Great atmosphere and staff. Ayza was amazing at check in.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here while visiting our daughter. I were hoping to have dinner at restaurant above Worcester Commons, but we were given wrong information about it being open or not. The hotel was great and we will stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Soana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tired property with poor facilities. Staff and especially housekeeping were friendly, but the hotel does not offer the level of service or facilities expected for the price. It is convenient if you are visiting the University but lacks basic facilities.
Stayed 8 nights in Aug 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
nice!
Stayed 1 night in Sep 2024

8/10 Good

Jeanine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great to be on property when visiting our daughter. Bathroom cleanliness was not sufficient. There was mold in shower and did not appear to be as clean as could be.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto, Key Biscayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location; clean facilities; great staff. All you need from a hotel stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
This is good for Umass stay. Nothing special. Rooms old. Staff very nice. Breakfast goods
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on campus access!
Stayed 1 night in Aug 2024

10/10 Excellent

Yabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Business traveler
Great amenities but average rooms
If you plan to use hotel parking, use 41 Campus Center Way in your GPS. This is the address for the garage, park on level 2 or higher. Level 2 has direct access to entering the building and plenty of handicap spaces. Take elevator to Level 3, where the hotel’s front desk is located. The location and amenities are excellent if you’re visiting on UMass business but they do charge luxury prices for average, dated rooms. No USB outlets at all in the rooms so remember to bring your blocks and cables. Wishing you happy and safe travels!
Stayed 1 night in Aug 2024

6/10 Okay

Sten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found pet hair all over my pillow. I think that tells me it wasn't changed before I entered the room. Otherwise everything was fine. Waze sent me to the back of the building not the garage.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, really lovely staff, comfortable rooms, spotless and great breakfast. Amazing value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024