University Plaza Hotel and Convention Center Springfield

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Aerial view
Lobby sitting area
Lobby
Daily buffet breakfast (USD 15.00 per person)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Missouri State University
    5 min walk
  • Springfield Cardinals
    5 min walk
  • Q Street Perk
    2 min walk
  • Springfield, MO (SGF-Springfield-Branson National)
    13 min drive

Room options

Executive Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 355.2 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, University Plaza Hotel and Convention Center Springfield provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 193 out of 1003 reviews" "
Rating 4 - Poor. 98 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandy

Stayed 1 night in Sep 2024

10/10 Excellent

mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Madison

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but great upkeep and kind staff.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels definitely trying to fix some things compared to my last stays. AC worked well, no maintenance issues in room. Overall very nice. I hope they continue to improve the hotel as it is such a great location and we love staying there.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind. I even extended my stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carmen

Business traveler
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Springfield

Stayed 2 nights in Sep 2024

10/10 Excellent

Tisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Darlene

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and worn but the location when visiting campus can’t be beat.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities
This property, while updated in the common areas, needs an entire overhaul!!! Rooms are awful including bathrooms, beds, pillows, flooring etc! Had to ask for housekeeping to come and our two other rooms did not get serviced. Handicap accessible rooms were not and were very far from the one set of elevators! Super disappointed with the food service as well!!! Will NOT be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Sep 2024

6/10 Okay

Janice

Traveled with partner
Liked: Cleanliness, staff & service
We generally book the property because it has free parking and a shuttle to and from the airport. However, when we returned from our flight there was no shuttle available. We ended up having to take a taxi back to the hotel. Secondly, our towel rack fell off the wall the first time I tried to dry my hands. The staff was courteous and the locstion is good.
Stayed 1 night in Sep 2024

6/10 Okay

Christian

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like it’s pet friendly, it’s a nice hotel with pool
Stayed 1 night in Sep 2024

4/10 Poor

Tim

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is outdated and work was being done on the hotel while we stayed. Cold water was unavailable for two of the three days we stayed there and we weren’t able to shower till the last day.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Love this property. Never disappoints.
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs some love
We were on a quick couples getaway. Chose the hotel because of location, and the location was great. The hotel itself however needs some love. Outdated decor, but beyond that basic cleanliness was lacking. Trash in stairwell, dirty towel in our room, mold in air vents. We got the serious ick factor
Stayed 2 nights in Sep 2024

6/10 Okay

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yoannia

Stayed 1 night in Aug 2024