University Plaza Hotel and Convention Center Springfield

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Daily buffet breakfast (USD 15.00 per person)
Lobby sitting area
Lobby
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Missouri State University
    ‪5 min walk‬
  • Springfield Cardinals
    ‪5 min walk‬
  • Springfield Expo Center
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 355.2 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, University Plaza Hotel and Convention Center Springfield provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1003 reviews" "
Rating 8 - Good. 260 out of 1003 reviews" "
Rating 6 - Okay. 192 out of 1003 reviews" "
Rating 4 - Poor. 97 out of 1003 reviews" "
Rating 2 - Terrible. 83 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Stayed 1 night in Oct 2024

10/10 Excellent

Ginger

‼️
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was okay - Sheets weren’t clean. Room, bathroom and walls were outdated.
Stayed 2 nights in Oct 2024

8/10 Good

JASON

Stayed 2 nights in Oct 2024

8/10 Good

Darian

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Overall a decent hotel
Overall our stay was very nice. The water pressure in the shower was the best i have seen in a hotel. The bed was very comfortable for being a hotel. I will say the rooms could us an update. Things were ran down and outdated.
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Traveled with family
Liked: Staff & service, property conditions & facilities
Our stay was pretty good. Only bad thing was there were teenage girls running up and down our hallway until late. We had to be up and early for our drive home back to Colorado. So we didn’t sleep very well at all.
Stayed 1 night in Oct 2024

6/10 Okay

April, Mission

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was quick and the location was great for the activities we had planned. However, the rooms were severely outdated. The king size bed was comfortable, but the pull out couch was really old and had stains on the mattress. The shower had a crack in the wall that was just plastered over. The breakfast buffet was overpriced for what it was. Overall, the place needs a serious update, but if that’s not very important to you and you just want somewhere close to campus, then it will do.
Stayed 1 night in Oct 2024

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Great location but not what we expected
Nice hotel, but we had some issues with service. We stayed 3 nights and not once did they clean our room, refill our coffee, replace with clean towels, or make our bed. The day we checked out, I asked about this and was told they only provide these services upon request. That would be fine if they would have told us this upon checking in, but they did not. There’s no complementary coffee in the lobby. You have to buy it or drink what is in your room. I’ve stayed at many hotels that were much less and they had complementary coffee. The 2nd night we were there, the fire alarm sounded in the middle of the night and we had to evacuate, though it was a false alarm. I feel they could have done a better job of letting us know it was a false alarm and that was disappointing. I don’t think we will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2024

8/10 Good

Juby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful place, oerfect walking distance to JQH Arena. My only complaints would be that there was no mini fridge in the room, the on-site restaurant Terrace Grille was never open while we were there, not in the evening or at breakfast. Also, no continental breakfast??? I thought about all hotels served continental breakfast these days! Super unexpected and disappointing! Was it because we stayed midweek on a Wednesday??? I feel like we were cheated.. i will give some props for the lady who was working the coffee shop that morning! She was swamped with guests (who were probably expecting a continental breakfast) and she kept her cool and was quick and professional and resoectful. Super professional and admirable withhow she handled the stress of the crowd all by herself and not letting it show, just kept plugging along cool as a cucumber! Give that girl a raise!!!
Stayed 1 night in Oct 2024

8/10 Good

C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, great location and friendly staff. Overall the hotel is ready for a refresh or update from the gold wallpaper and worn down couch.
Stayed 1 night in Oct 2024

8/10 Good

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Stacey

Stayed 2 nights in Oct 2024

8/10 Good

Delinda

Stayed 1 night in Sep 2024

6/10 Okay

ann

Liked: Cleanliness, room comfort
springfield stay
hard to find, won't stay there again, too far away from what we were in town for. the restaurant was lacking and dark, couldn't see the menu to read. if other food had been closer we would have probably gone out
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The University Plaza rooms are a bit behind the current style, but my room was clean & large with new carpet & bed linens. Price was excellent, too.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamison

Stayed 1 night in Oct 2024

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and spacious. Lobby is beautiful!Staff were very friendly and helpful. Only thing that we weren’t really impressed with was our mattress on the bed. It was very springy, and a bit uncomfortable. Other than that, our stay was nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tequilla

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Restaurant was closed. Charged $100 for dog. Never
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Staff was great. Room didn’t have any Kleenex / tissue
Stayed 2 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024