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Marketplace Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marketplace Suites

In-room safe, iron/ironing board, free WiFi, bed sheets
Room (NEW PROPERTY walking distance to Cruz) | Exterior
Exterior
Room (Location, location, location!) | Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5000 - 4A Estate Enighed Route 107, St. John, St. John, 00830
  • Battery
    9 min walk
  • Cruz Bay Beach
    9 min walk
  • Virgin Islands National Park
    10 min walk
  • St. Thomas (STT-Cyril E. King)
    64 min drive

Room options

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32-inch flat-screen TV with cable channels, TV

Room (Location, location, location!)

  • Sleeps 2
  • 1 King Bed

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Courtyard

Room (NEW PROPERTY Location, location, loca)

  • Sleeps 2
  • 1 King Bed

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Exterior

Room (Location, location, location!)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

Room (Location, location, location!)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Room (Location, location, location!) | Exterior

Room (Location, location, location!)

  • Sleeps 2
  • 1 King Bed

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Room (Location, location, location!) | Exterior

Room (Location, location, location!)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Location, location, location!)

Exterior

Room (Location, location, location!)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Room (NEW PROPERTY Location, location, loca) | Exterior

Room (NEW PROPERTY Location, location, loca)

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

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Room (NEW PROPERTY walking distance to Cruz) | Exterior

Room (NEW PROPERTY walking distance to Cruz)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room (NEW PROPERTY Location, location, loca)

Exterior

Room (NEW PROPERTY Location, location, loca)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room (NEW PROPERTY Location, location, loca)

Exterior

Room (NEW PROPERTY Location, location, loca)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room (NEW PROPERTY Location, location, loca)

Courtyard

Room (NEW PROPERTY Location, location, loca)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

St John Inn

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (376)
The price is $440
per night
$495 total
includes taxes & fees
Dec 9 - Dec 10
St John Inn

About this property

Marketplace Suites

3.5-star St. John hotel walkable to Virgin Islands National Park
This smoke-free hotel features free self parking.
Marketplace Suites offers 12 accommodations with safes and hair dryers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Marketplace Suites features shopping on site and an elevator. Onsite uncovered self parking is complimentary.

Marketplace Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Shopping mall

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 5 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Marketplace Suites
Marketplace Suites Hotel
Marketplace Suites St. John
Marketplace Suites Hotel St. John

Marketplace Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 115 reviews" "
Rating 8 - Good. 24 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 2 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria laura

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place I honestly really like it and I will definitely go back
Stayed 5 nights in Aug 2024

10/10 Excellent

Bobby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean with all the amenities'. Was there during Hurricane Ernesto and had to extend my stay. They were very helpful and accommodating and provided support.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time but always a charm definitely one of our favorites
Stayed 7 nights in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
So if you just going use the kingBed this place is great. If you need to use the living room pull out queen it is not good. There is no sound insulation between the outside and the room. shopping cart noisy and people noisy echo in the atrium. There are birds in the rafters that seem to make noise all night. Internet goes out about every 10 minutes for 2-5 minutes. It is convenient to the grocery store and walkable to downtown
Stayed 4 nights in Jun 2024

6/10 Okay

Laird McCallum

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were good, the space most welcome. Furniture was ordinary, at best. Not one chair with arms. Kitchen and bathroom fine. Cable television not up to expectation for a $400 a night lodging.
Stayed 10 nights in Apr 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This condo is modern and absolutely beautiful!!! It is very big! The living room could easily sleep three kids, if beds were available. Having the grocery store downstairs is such a convenience. The location is great!! This was our first time in St. John andit was perfect. There isn’t a view, but this condo is great!!!! I would highly recommend staying here!!
Stayed 10 nights in Apr 2024

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, Comfortable, and Very Convenient
Spacious, modern, and comfortable. Very convenient that there's a deli restaurant, full grocery store, drug store and more in the Marketplace complex. Also, there's parking and an elevator. It's an 8-10 minute walk to most places in Cruz Bay. Would stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mashell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
The location was convenient and there was a great deli, coffee shop and grocery store on site. Beautiful, huge bathroom. The furniture was definitely showing wear and tear though.
Stayed 5 nights in Feb 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The units at MarketPlace Suites are very nice and super clean. However, I did not like the location very much. Although it is walking distance to the restaurants in Cruz Bay, I did not feel particularly safe walking there. Definitely would not walk alone or at night.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The place was very clean & the grounds where cleaned daily. Extremely convenient location with plenty of parking. The bathroom was huge and bed was comfortable! It was a great experience over all! And I didn't hear any outside noise from the market below.
Stayed 4 nights in Nov 2023

10/10 Excellent

John J, Queensbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure if this property is hidden, but it truly is a gem in Cruz Bay. St. John can be a challenge to get around, but these suites are walking distance to the bars and restaurants of Cruz Bay, as well as the pier with plenty of taxis to get you to where you want to go on the island. The suites are also in a marketplace with a full service grocery store, excellent deli, coffee shop, drug store, hardware store, and more. We would highly recommend this property to anyone wanting to experience staying in St. John and not wanting the resort type experience of the Westin and also don't want to rent a full house and have to rent a Jeep. The walk to Cruz Bay pier is about 10-15 minutes if you don't mind hills and narrow streets. The suites are extremely spacious, clean, and modern with a full kitchenette. We were not sure what to expect so we were so pleasantly surprised. Only downside was that on night one we were dealing with a lack of A/C, and only used the temp up and down buttons because of a note warning that touching any other buttons would reset the system and require a visit from maintenance. Since I was going to have to call anyway, I actually hit the power button and alas, we had A/C. The notes failed to mention that small detail. But overall we highly recommend looking into this property if you're considering a stay at one of the most beautiful places on earth.
Stayed 5 nights in Nov 2023

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness
All in all we had a good stay on St. John but, from booking, all the way to check-out, we never had contact with, or spoke to, a human being. Kind of weird. We were awakened at 2:00am to find a sizable roof leak in the kitchen/living room area. We immediately texted the emergency number provided but, didn't hear back until we texted them again the next day. It never did get totally fixed. Anyway, the location has everything you need right in the same building. You can walk to downtown Cruz Bay if you don't have a rental car but, it's not a flat, easy walk. Oh yeah, the room was super cold and we never did figure out how to adjust the thermostat?
Stayed 6 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Be Prepared For Anything
Stayed 7 nights in Sep 2023

10/10 Excellent

ROLAND

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Well maintained and clean. AC cranks! There are no windows so that was a little odd but I slept like baby since it was dark and quiet at night. Extremely convenient property with the market downstairs and Sam and Jack’s sandwich shop next door. 10 min walk to downtown.
Stayed 11 nights in Jul 2023

6/10 Okay

Michael, Land O Lakes

Business traveler
Liked: Cleanliness, property conditions & facilities
The property was fine, although the pictures on Expedia weren't really specific on the layout of each particular suite. It appeared there was an actual bed in the living room, as well as one in the bedroom. So my coworker had to sleep on the pull out sofa. After 5 days I had to reqest new sheets and towels. Anything earlier and you have to pay. I had to strip the beds, but returned to find the new sheets in a bag, and some were just thrown over the couch. There was only one roll of paper towels, a couple rolls of toilet paper, and a couple trash bags. We were there for over 2 weeks. The locationis pretty good but the grocery store is astronomically expensive. I dont know how people afford to go there. Except for Woody's. 2 dollar Coors Lights 3-6.
Stayed 15 nights in Jul 2023

10/10 Excellent

Michael Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air was cold which for these Texans was a HUGE BLESSING! We stayed in suite 10 and It was perfect for two of us, we could have had two more on the sleeper sofa if needed! The convenience of the Starfish Market and drug store was irreplaceable! Sam and Jacks deli was right there also! We will definitely be staying here again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat Expectations!
This was great, the literal only thing to complain about was the windows. Wish we could have kept the bedroom darker in the morning. That's it, only complaint. Room was huge, had a kitchenette with fridge and dishes. Dinning area, living room, and large bathroom. Not only would we recommend this place, we did to people in our group that rented a house. We loved our stay!
Stayed 7 nights in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good location, disappointing experience
The room is spacious if relatively corporate in style - quite clean and excellent location. Disappointed by service in that an outlet that was clearly made available to guests by the bed ended up trapping my $80 Apple charging block and I was told there was nothing they could do to retrieve it, and when I asked for some kind of comp to cover the cost, I was told to provide my address and if they can get it in the future they will send. I doubt this will happen and I will be pursuing getting my money back somehow.
Stayed 3 nights in Jun 2023

10/10 Excellent

James William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quite evening seating on the patio just outside my suite. Sam&Jackgorma
Stayed 4 nights in May 2023

10/10 Excellent

xiaoming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, large and modern/sleek looking. Updated. The pillows, bed sheets, comforter were beyond AMAZINGLY soft. I actually looked at the brand so I can order them back at home. Really great location. Close to the little town. 3 minute drive at most. Grocery store below was so convenient since there is a kitchen area in room. Quiet area. I wish there were more plates/cups though. Seemed like we had to do dishes after each time we ate. I did not like the shower, I understand water pressure isn’t the best in St John but the shower heads barely put out any water. The shower was not fully enclosed, so it got really cold. I would definitely return though!! Great price for such a new place.
Stayed 5 nights in May 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay; huge comfortable suite
We stayed in Suite 5 - it is enormous!! A huge bedroom with king size bed, desk, louge chair and TV. A second bedroom with 2 twin beds & TV. A large connecting bathroom. A good sized galley kitchen area well stocked with pots, pans, utensils, dishes, full size fridge/freezer, even ice cube trays, toaster, keurig. And then another large room with sofa, chair, TV, dining table & chairs and another desk. There is no lobby/front desk here - you are on the third floor (elevator for luggage). But check in/out is very straight foward with lock box. You are not on a beach< but above a shopping mall type area. Seems slightly odd, but gave us the perfect sized room for a family of 4 with 2 teens, and at a decent price. Short walk into Cruz Bay we did several times for dinner.
Stayed 3 nights in May 2023

6/10 Okay

Garrison

Liked: Cleanliness, property conditions & facilities
There were 4 pillows only 2 pillow shams, we needed more towels, and we didn't have the form left in our room, so we called it in and never got the towels. There is no concierge on site, so you don't have your rooms cleaned daily or towels replenished. The TV's had an issue with have multiple remotes. The hotel is really clean, great area, very modern and you can walk down to anything pretty much. We would stay again.
Stayed 4 nights in May 2023

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice suites, spacious and everything you need is int the Marketplace.
Stayed 7 nights in Apr 2023

8/10 Good

Eugene Joseph, Lindstrom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very close to car ferry, an easy 10 minute walk to downtown, had good parking, in the same building as the grocery and drug stores and our suite was very spacious! No on-site staff, but responsive when contacting the number given.
Stayed 7 nights in Apr 2023