Hyatt Regency St. Louis at The Arch

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hyatt Regency St. Louis at The Arch

Miscellaneous
Exterior
Lobby
Exterior
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet friendly

Explore the area

Map
315 Chestnut St, St. Louis, MO, 63102
  • Gateway Arch National Park
    ‪3 min walk‬
  • Gateway Arch
    ‪6 min walk‬
  • Busch Stadium
    ‪8 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪12 min drive‬

Room options

Room, 2 Double Beds

  • 300 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds

Executive Suite

  • 720 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 620 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 620 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 376 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (SHOWER)

  • 300 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed (ARCH)

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (ARCH)

  • 419 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed (ARCH)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hyatt Regency St. Louis at The Arch

4-star hotel in Downtown St. Louis
3 restaurants, 2 bars/lounges, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 83000 square feet (7711 square meters) include conference space. This business-friendly hotel also offers a health club, a rooftop terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
RED Kitchen & Bar - This restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar.
Ruth's Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Brewhouse Sports Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks® - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 28 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brewhouse Sports Bar
  • RED Kitchen & Bar
  • Ruth's Chris Steakhouse
  • Starbucks®

Things to do

  • Health club

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 83,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 28.00 for adults, and USD 10 to 20 for children
  • Self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Arch St. Louis
Hyatt Regency Arch
Hyatt Regency Arch Hotel
Hyatt Regency Arch Hotel St. Louis
Hyatt Regency St. Louis
Hyatt Regency St. Louis Arch
Hyatt St. Louis
Hyatt St. Louis Arch
St. Louis Hyatt
St. Louis Hyatt Arch
Hyatt Regency St. Louis Arch Hotel
Hyatt Regency St. Louis at The Arch Hotel
Hyatt Regency St. Louis at The Arch St. Louis
Hyatt Regency St. Louis at The Arch Hotel St. Louis

Hyatt Regency St. Louis at The Arch Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2017 out of 3552 reviews" "
Rating 8 - Good. 702 out of 3552 reviews" "
Rating 6 - Okay. 410 out of 3552 reviews" "
Rating 4 - Poor. 229 out of 3552 reviews" "
Rating 2 - Terrible. 194 out of 3552 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dr. Todd

Traveled with family
Customer service
Stayed 2 nights in Oct 2024

8/10 Good

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel bar closes early
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So loud…
Pros: Great location to the Arch. Hotel restaurant (Brewhouse) was great! Cons: self parking was limited. I still don’t understand how there isn’t enough parking if you have a reservation. Self parking $40 a night. But there isn’t enough so you can try to find somewhere else to park or pay $50 per night for valet. Just charge the $50 per night and call it a day. Worst part of the stay by FAR is the outside noise. Motorcycles and backfiring cars well into 3am. 14th floor room with window facing downtown. Hotel says “text us anytime” and we’ll get right back to you. No response. Again, great location, but if you can’t seen through noise equivalent to fireworks..,
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Best staff around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Britton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have handled it a bit better.
The hotel itself was very nice. My room had gorgeous views. I didn't give them 5 stars because of two issues: not enough on-site parking, and an elevator malfunction, which could have been handled better. Not sure what they can do about the parking, but I had to park 4 blocks away and cart my luggage down the street. They had two banks of elevators, each bank served specific floors. Two elevators in each bank of four were in service. At a very busy time, one of the elevators got stuck on an upper floor (18 floors in this hotel). The lobby was packed with people trying to get to their rooms. I went to the front desk to ask if they could put the other two elevators in my bank in service. I was told engineering was working on it and security was going to assist guests to their rooms. Nope, didn't happen. We weren't kept apprised of the situation, security did nothing, and it took another 30 minutes for me to get to my room. I was on the 16th floor, so the stairs were out of the question for me. But , having said all that, I would stay there again due to the location and quality of the rooms.
View from our 16th floor window.
Looking at the hotel from the grounds of the Arch.
Stayed 2 nights in Sep 2024

4/10 Poor

Jonathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Marisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and accommodating! Absolutely enjoyed our stay and will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property so close to the arch and great walking areas. Would definitely stay there again!
Stayed 1 night in Oct 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom sink didn’t want drain. When you take a shower pipes vibrate and make loud noise in shower. But the service here is one of the best I encountered
Stayed 1 night in Oct 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and easy access to national park.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for events at Busch Stadium
Stayed 2 nights in Sep 2024

8/10 Good

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it was within walking distance to an event we were attending. Loved the view of the Arch, too. There were four elevators that could be used to access the floor we were on; two of them were out of order. There was a used q-tip in the hallway in the floor. It was there for at least 15 hours despite the housekeepers actively working that floor/hallway. Public parking garages were hard to locate much less find one that had room. Ended up using valet parking and they were fantastic! Staff was very polite and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded to a suite for an additional cost, but the view of the arch from the room was amazing.
Stayed 1 night in Sep 2024

6/10 Okay

Virginia

Liked: Cleanliness, staff & service
Our king size room seemed like an after thought. Very very small.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Sep 2024

8/10 Good

Sonya, Temple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given the property 5 stars but for the service issue. It is close to the Arch, walkable to Busch Stadium and restaurants. We felt safe and had no issues with getting where we needed to go. What was unfortunate is that we are a married couple and the hotel was not full yet we were booked into a two bed room without a king bed option. Then, we asked for towels and turnover of the room on the third night. After room service came through, the trash was full, towels left in the bathtub and a few clean towels left stacked on the counter. The place was good. The service was bad.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location to visit The Arch and Busch Stadium/Ballpark Village. Once we parked the car, we didn't need to get back in it till we were ready to leave for home. Hotel staff at check-in and check-out were very professional, friendly and helpful. Room was great, nicely furnished. Only comment is the vinyl padded headboard on the wall was a little flaky from where people have leaned against it sitting up in the bed, then the flaky vinyl sticks to your head (or pillow if you put it up to lean against) and gets on the pillowcase, which is kind of gross. And the design of the shower door, collects water so when you open the door to get out of shower, all the water spills out onto the floor and makes a pretty big puddle. But We'd still stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

L. E.

Stayed 1 night in Sep 2024

2/10 Terrible

Eumar

Stayed 1 night in Sep 2024