Hyatt Regency St. Louis at The Arch

4.0 star property

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Photo gallery for Hyatt Regency St. Louis at The Arch

Miscellaneous
Exterior
Meeting facility
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
315 Chestnut St, St. Louis, MO, 63102
  • Gateway Arch
    ‪6 min walk‬
  • Busch Stadium
    ‪8 min walk‬
  • St. Louis Union Station
    ‪2 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

Room, 2 Double Beds

  • 300 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds

Executive Suite

  • 720 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 620 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 620 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 376 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (SHOWER)

  • 300 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed (ARCH)

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (ARCH)

  • 419 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed (ARCH)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hyatt Regency St. Louis at The Arch

4-star hotel in Downtown St. Louis
3 restaurants, 2 bars/lounges, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 83000 square feet (7711 square meters) include conference space. This business-friendly hotel also offers a health club, a rooftop terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Regency St. Louis at The Arch is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
RED Kitchen & Bar - This restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar.
Ruth's Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Brewhouse Sports Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks® - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 28 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brewhouse Sports Bar
  • RED Kitchen & Bar
  • Ruth's Chris Steakhouse
  • Starbucks®

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 83,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 28.00 for adults, and USD 10 to 20 for children
  • Self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Arch St. Louis
Hyatt Regency Arch
Hyatt Regency Arch Hotel
Hyatt Regency Arch Hotel St. Louis
Hyatt Regency St. Louis
Hyatt Regency St. Louis Arch
Hyatt St. Louis
Hyatt St. Louis Arch
St. Louis Hyatt
St. Louis Hyatt Arch
Hyatt Regency St. Louis Arch Hotel
Hyatt Regency St. Louis at The Arch Hotel
Hyatt Regency St. Louis at The Arch St. Louis
Hyatt Regency St. Louis at The Arch Hotel St. Louis

Hyatt Regency St. Louis at The Arch Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2057 out of 3609 reviews
Rating 8 - Good. 713 out of 3609 reviews
Rating 6 - Okay. 411 out of 3609 reviews
Rating 4 - Poor. 232 out of 3609 reviews
Rating 2 - Terrible. 196 out of 3609 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jermaine

Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was good. Valet guys were actually a bit more helpful. Toilet didn’t flush in the room, had to call maintenance. It broke again before we left. Sink would back up before it drained. Main Roman shade wouldn’t close. For the price, expected a higher level of basic accommodations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy
Enjoyed my quiet night sleep in a clean environment
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had the worse breakfasts. The food was cold and old. They rarely brought out fresh food. This buffet is way over priced. Also, the elevators were horrible. Only 2 or 3 running leaving people waiting for 15 minutes just to get on one.
Stayed 3 nights in Dec 2024

6/10 Okay

Victor

Traveled with family
Liked: Cleanliness, staff & service
I liked it being across the Gateway Arch. What I didn’t like bout the property. On the booking page, says to enjoy coffee on the terrace and there’s signs on the 18th floor still saying terrace and directions. When we got to where it was supposed to be there weren’t any doors leading out to it. When we went back to ask the front desk about it, they said that they made that area into a terrace room and Expedia hadn’t updated their site but yet there were signs still leading to the terrace on the 18th floor. Something else I didn’t like was the breakfast buffet/bar at reds restaurant not specifying on their menu nor on the page that it was weekends only. But time was short, so we chose to give it a chance and ordered à la carte. The seasonal fruit that my daughter ordered which consisted of blueberries, pineapples, cantaloupe, and strawberries were not sweet. The eggs were overcooked and the Bolognese sauce was questionable on the eggs Benedict that my son ordered. We got to the restaurant around 10:15am thinking it would be enough time to put in a quick order and be done eating before they close at 11 since they weren’t all too busy, and we were the last customers. While we were eating one of the employees that was not our waitress, were making loud comments to another of their coworkers about wishing that we would eat faster so that they can clean our table. Making us feel unwelcome and rushed.
Stayed 1 night in Dec 2024

2/10 Terrible

Tabitha

Liked: Property conditions & facilities
Disliked: Staff & service
Very disappointed in our stay. We had 2 different rooms, one on the 15th floor & the other on the 17th floor. The elevators were down & we were told to take the stairs. The elevators kept getting stuck. For the first 2 nights in one of our rooms the heater didn't work, I called downstairs twice & was told someone was coming, but no one showed up until our last day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiersten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Didn’t like that one elevator worked the entire 3 days for 15floors
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. right by the Arch. Great dining options Ruth Chris. Room was comfortable and quiet. Valet parking . Everything was perfect will definitely stay here again. 10/10

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Dec 2024

2/10 Terrible

Demi

Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay again for how much it cost $
Found a previous guest dirty socks under the night stand (where to plug in phone charger) 2 of the 4 lamps had bulbs out terrible lighting, bath tubs surface was all chipped off.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Staff & service, room comfort
Our room was fine for the most part, but the headboard was dirty, the curtains had mysterious stains, and the bathroom could have used another once over.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin, Hood River

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice being near the arch. Restaurant staff was great
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
It was a perfect stay! The valet and concierge was great! Also had amazing dinner at Ruth's Criss Steakhouse which is located inside the hotel. Only issue was only 2 of the elevators were working. Was a wonderful stay and will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze. The Christmas tree in the lounge was beautiful. Dinner at Ruth Chris was great as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
It was a nice building and the staff was friendly. There was hair on the bathroom floor, one of the lights in the bathroom didn't work and the fan in the bathroom didn't work.
Stayed 1 night in Dec 2024

8/10 Good

CLARISSA

Stayed 2 nights in Nov 2024