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Lords Plaza, Surat

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lords Plaza, Surat

Fitness facility
Terrace/patio
Suite | Living area | 32-inch TV with satellite channels
Reception
Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Delhi Gate Ring Road, Surat, Gujarat, 395003
  • Surat Fort
    3 min drive
  • Ganesh Omlet
    7 min walk
  • Surat Station
    11 min walk
  • Surat (STV)
    36 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

  • 250 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room

  • 299 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room

Club Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Club Room

  • 303 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | 32-inch TV with satellite channels

Suite

  • 550 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 32-inch TV with satellite channels

Deluxe Room

  • 300 sq ft
  • Sleeps 3
  • 2 Twin Beds

About this property

Lords Plaza, Surat

3.5-star Surat hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Other amenities include a sauna, 24-hour room service, and a business center.
Lords Plaza, Surat offers 112 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Surat hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Lords Plaza, Surat provides a sauna and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Surat hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Lords Plaza, Surat is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Lords Plaza, Surat has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 275 for adults and INR 275 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 799
  • New Year's Eve (31 December) Gala Dinner per child: INR 799

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 275 for adults and INR 275 for children
  • Rollaway bed fee: INR 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Lords Hotel Surat Plaza
Lords Plaza Surat
Lords Plaza Surat Hotel
Lords Plaza - Surat Hotel Surat
Lords Plaza, Surat Hotel
Lords Plaza, Surat Surat
Lords Plaza, Surat Hotel Surat

Lords Plaza, Surat Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 109 reviews" "
Rating 8 - Good. 30 out of 109 reviews" "
Rating 6 - Okay. 30 out of 109 reviews" "
Rating 4 - Poor. 16 out of 109 reviews" "
Rating 2 - Terrible. 12 out of 109 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sunil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sunil

Stayed 1 night in Aug 2024

10/10 Excellent

Sunil

Stayed 1 night in Jun 2024

10/10 Excellent

Sunil

Stayed 1 night in Jul 2024

10/10 Excellent

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

manan

Stayed 1 night in Feb 2024

6/10 Okay

Taher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Jabir

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2* UK equivalent rating
Stayed 5 nights in Jan 2024

8/10 Good

Mohammad Ali

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check out time needs to be confirmed
The hotel is tidy and clean but the confusing part is that the brochure in the hotel says that the check out time is 12 noon while the reception rang us saying that the check out time is 10am. This causes inconvenience to guests
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Extended stay
Lords is a nice place to stay as its location is convenient. We stayed for 2 weeks. They have an average breakfast, but they try to give you good service. Even called to ask if I was comfortable during my stay. They can improve their bathrooms and condition of their rooms for sure, but they try to accommodate.They also need to work on cleanliness.The food at the main restaurant is amazing, a must try!
Stayed 1 night in Oct 2023

8/10 Good

Kulwinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Mahendra

Business traveler
Stayed 1 night in May 2023

6/10 Okay

Mohamed

Liked: Staff & service
Very helpful staff especially Divya,but most times don't work,
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed with the state of the rooms and the bathrooms. It is run down and terribly maintained. The rooms felt dirty and tye bathrooms disgusting. They really need to refurbish and maintain the property
Stayed 9 nights in Nov 2022

8/10 Good

Hemant

Liked: Cleanliness, staff & service
Bathroom and beds needs a upgrade
Stayed 2 nights in Aug 2022

6/10 Okay

Hemant

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were clean. Staff was unfriendly. Customers bring business. Having a smile on your face with friendly approach is the key to repeat customers. Hotels are travelers second homes and they come to relax in friendly if not homely atmospheres. Surat as city is bad but some cleanup in required near property.
Stayed 1 night in Apr 2022

2/10 Terrible

Ravindra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Varun

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022

4/10 Poor

H

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIP off artists
Really disappointed in the hotel. When paying their stupid machine does dynamic currency transaction. This simply means you more when using a foreign card. I pointed out them and spoke to the manager they showed complete ignorance.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
Stayed 1 night in Jan 2020

6/10 Okay

Ebadul

Business traveler
Disliked: Cleanliness, room comfort
Improvement required
The hotel needs to upgrade the beds and rooms need to be more clean.
Stayed 1 night in Sep 2019