Norton House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norton House Hotel

Room
Room
Miscellaneous
Exterior
Miscellaneous

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
17 Norton Road, Mumbles, Swansea, Wales, SA3 5TQ
  • Swansea Bay
    2 min walk
  • Beaufort Arms
    2 min walk
  • Swansea Station
    19 min drive
  • Swansea (SWS)
    20 min drive

Room options

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Superior Apartment, Ensuite (2 Bedroom (Sleeps 4))

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, Ensuite (2 Bedroom (Sleeps 3))

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Norton House Hotel

3-star Swansea B&B with free valet parking
Along with a bar/lounge, this smoke-free bed & breakfast has a meeting room and a 24-hour front desk. Free WiFi in public areas and free valet parking are also provided. Additionally, a computer station and wedding services are onsite. Housekeeping is not available.
Norton House Hotel offers 22 accommodations.
A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking and valet parking are available on site.

Norton House Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Norton House Hotel Swansea
Norton House Hotel
Norton House Hotel Swansea
Norton House Swansea
Hotel Norton House Hotel Swansea
Swansea Norton House Hotel Hotel
Hotel Norton House Hotel
Norton House
Norton House Hotel Swansea
Norton House Hotel Bed & breakfast
Norton House Hotel Bed & breakfast Swansea

Norton House Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 400 reviews" "
Rating 8 - Good. 139 out of 400 reviews" "
Rating 6 - Okay. 52 out of 400 reviews" "
Rating 4 - Poor. 31 out of 400 reviews" "
Rating 2 - Terrible. 7 out of 400 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice and stress free here.
Stayed 1 night in Sep 2024

8/10 Good

TRACY

Traveled with family
Liked: Cleanliness, staff & service
A nice hotel in a lovely location
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , parking and friendly hotel team. Excellent .
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
We stayed in an apartment which was like student accommodation, bathroom ok, beds small and mould and filler everywhere .. lounge/kitchen was ok but rooms smelt damp which was terrible
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and service excellent
Comfortable, standard room booked, drain in shower needs clearing to enable free flow in drain. Food and service the strongest points.
Stayed 2 nights in Aug 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One member of staff (Abi) really shone. So poised, knowledgeable and professional, she created a 5* dining experience.
Stayed 1 night in Aug 2024

4/10 Poor

Hollie

Traveled with partner
Disliked: Cleanliness, amenities
At check in, we were handed an envelope with information, no introduction from the man at reception as you would normally expect, information about breakfast/dinner times and locations. Not a friendly interaction or a good start. Low level of cleanliness throughout the building. Hair all over the bathroom floor. I cleaned it up and gathered almost a full handfull of someone elses hair from the floor and within the towels. At breakfast, the cutlery and bowls were dirty, the tea bags had been emptied into a bowl and looked stained like water had dripped on them some time ago. We visited the "bar", service was slow, there was no atmosphere in the the floor was dirty, there were dirty glasses left on the bar, one of our drinks came in a dirty glass. Poor attention to detail at breakfast e.g. not the correct number of cups, missing/dirty cutlery, additonal charge of £4 for some breakfast items which seemed unnecessary. The cooked breakfast was really small 1 egg, 1 sausage, 1 bacon, 1/2 a tomato, beans & mushrooms. The couple next to us were offered 2 eggs, we were not.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room lovely breakfast safe
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, always there to help. Good quality breakfast with plenty of choice. Only downside for us was the fact that our room was accessed through a glazed door that meant you only had privacy if you drew the curtains closed, which plunged you into darkness - opaque glass would be preferable. Overall though - recommended 👌
Stayed 2 nights in Jul 2024

6/10 Okay

Samantha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was nice but bed was not very clean, it had questionable stains
Stayed 2 nights in Jul 2024

6/10 Okay

Rosalyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very prestigious looking and overall decorated tastefully. There is a vast contrast in room sizes and unfortunately ours was one of the smallest. It was a garden room situated in the car park courtyard. The bed faces the french doors so it was like living in a goldfish bowl. When you sat on the bed everyone looked in as they walked by. Absolutely no privacy, the room was crying out for a voile curtain. The room was however clean. You can hear alot of noise too, especially from the room above. The comings and goings in the car park was another issue. The waiting staff were friendly and polite. The food was also reasonable.
Stayed 3 nights in Jul 2024

4/10 Poor

Ian

Traveled with partner
Liked: Cleanliness, staff & service
We were in a room that is like a motel room with doors opening straight into the car park. It also appears to have a corridor at the back of the room to the main building so has 2 exits. The walls are paper thin and we could hear conversation from next door and noise from car park. The room has tiny cluttered bedside tables even though there is room for much bigger. Overpriced for what’s on offer
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, clean and tidy
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jaci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and promenade and very walkable to the town center with shopping and restaurants.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room, lovely bathroom. Room service food not too expensive and very tasty. Even though there was a wedding going on, there was no noise from this such as music or giggling guests, around our room Good selection of channels on the large TV. Would stay here again
Stayed 1 night in Jun 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024