The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, sun loungers
Sundeck
Exterior
Two Bedroom City View Suite | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Room service
  • Gym
  • Free WiFi

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪13 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Star Suite

  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Premium Harbour Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Premium Harbour King Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Pyrmont View Suite

  • 914 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom City View Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Three Bedroom Harbour View Suite

  • 1292 sq ft
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Two Bedroom City View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

One Bedroom Harbour View Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite with Pyrmont View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Premium King Room with Harbour View

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Three Bedroom Harbour View Suite

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

One Bedroom Suite City View

  • Sleeps 2
  • 1 King Bed

Premium Twin Room with Harbour View

  • Sleeps 3
  • 2 Double Beds

Premium Suite

  • Sleeps 2
  • 1 King Bed

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2
  • 1 King Bed

Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Suite with City View

  • Sleeps 2
  • 1 Double Bed

Premium Room with Harbour View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

The Star Grand Hotel and Residences Sydney

Hotel in Pyrmont
This hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, The Star Grand Hotel and Residences Sydney features an outdoor pool and a hot tub. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. This luxury hotel also offers a casino, a nightclub, and a fitness center. Parking is available onsite for a surcharge.

The Star Grand Hotel and Residences Sydney has designated areas for smoking.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
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Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
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Astral Tower
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The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
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Astral Tower Residences at The Star
Astral Tower Residences
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The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1012 reviews
Rating 8 - Good. 178 out of 1012 reviews
Rating 6 - Okay. 86 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 34 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

ANNA, Crystal Lake

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unreal experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Stayed 4 nights in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel.
Lovely hotel with great amenities. Rooms were well equipped and quiet. Room service delivery was very slow, but considering it was a Saturday night, that's to be expected. Stayed as a large group of 3 rooms with various levels of cost and everyone was very happy.
Stayed 1 night in Dec 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay so much to do
Stayed 1 night in Nov 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Ropes Crossing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We felt the rules around having fun were so poor! I know most gambling venues have been forced by various state governments but all it really does is create another blockage. Think about cigarettes and there cost (we don’t like), however crazy nanny rules force tobacco to become illegal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra, Baulkham Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous for a catch up
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfectly licated for a event that we attended at Daltone house. Clean large room,comfortable bed.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Traveled with group
Liked: Amenities
Very clean and comfortable. Meals and transport close by
Stayed 3 nights in Nov 2024

6/10 Okay

Leba

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is excellent. Staff were generally very helpful. The room itself ('Superior' King Room) seemed a bit run-down. The TV was burnt in (colour disfiguration), the toilet seat wouldn't stay up, bed wasn't made properly... But the main issue was the air condition unit; it made a very loud noise every 10 seconds. It sounded like a truck was driving by every 10 seconds.
Stayed 1 night in Nov 2024

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spring starcation
Very busy hotel long queue to check in but after that smooth sailing. Room was not ready but didn’t take long. We had the starcation package with the star suite, great room very comfortable and love all the little extras. Pool was nice but also very busy in the warmer spa sections so virtually impossible to get in. Found the pool area needed more staff as there was limited service at the bar. The breakfast in the harvest was a little tired paper cups for juice and bamboo spoons for cereal not my favourite. Plenty of choices but seems to be so busy that it’s a little neglected other than that it’s a very impressive room and very comfortable. Staff are lovely.
View from our room 12 th floor star suite
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in time is ridiculous. No electric car charging station. Bar staff are totally miserable. On the up side good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We ordered room service and it took and hour and 45 minutes. It wasnt even the wings we ordered . Wasnt happy with that at all
Stayed 1 night in Nov 2024

10/10 Excellent

Trifon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 2 nights in Nov 2024

8/10 Good

Joanne

✨Fresh and happy vibe ✨
Stayed 3 nights in Nov 2024

10/10 Excellent

Zohreh

Stayed 1 night in Nov 2024