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Marriott Syracuse Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Syracuse Downtown

Exterior
Exterior
Exterior
Daily buffet breakfast (USD 18 per person)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Onondaga County War Memorial
    4 min walk
  • The Cavalier Room
    1 min walk
  • New York State Fair Station
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Room, Multiple Beds

Shower, free toiletries, hair dryer, towels

Room, Multiple Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Club Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, Multiple Beds (Hearing Accessible)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Hearing Accessible)

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $125
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$144 total
includes taxes & fees
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About this property

Marriott Syracuse Downtown

4-star hotel in Downtown Syracuse
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 34517 square feet (3207 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Marriott Syracuse Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (34,517 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1005 reviews" "
Rating 8 - Good. 215 out of 1005 reviews" "
Rating 6 - Okay. 84 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 55 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lynn

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Maranda

Stayed 1 night in Aug 2024

6/10 Okay

Inderpal

Business traveler
Room was noisy-banging doors, barking dog nearby, could hear thumping of music from event above (it stopped on time, thankfully). Felt gloomy and got a dark room with little views.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fffg
Stayed 1 night in Sep 2024

10/10 Excellent

Yolanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Maxym

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 year historical building. Pretty well maintained and very pretty. Parking is across the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised by the room based on the the expense of the stay.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 2 nights in Aug 2024

8/10 Good

Aidan, New York

Stayed 1 night in Aug 2024

8/10 Good

Peter

Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
I grew up with this beautiful and old hotel. I was so happy that someone has made her anew. However, the registration staff is just bad. Curt Slow Impolite.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
I think the way parking is set up is an inconvenience, for example. If I just get to the room after parking and I want to rest for the rest of the day, if it’s over 10hrs my vehicle has been parked I have to pay $20 to leave. The only way to not have to pay for parking is find someone that you can overnight park at and hope your car don’t get broken into by the homeless people out trying to get through the night.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
When I arrived late because of my flight being delayed I was dropped off by an Uber at 1:15 AM with my bag. I rang the outside doorbell to get in and no one responded. I knocked and tried calling the number on the valet stand but still got nothing. I was quite scared as a solo female standing outside in the middle of the night and no one around. Finally someone from the front desk saw me and came and let me in. He was very non chalant, said the buzzer was broken, didn’t offer to carry my bag up the steps and didn’t seem to care when I told him I was getting very panicked outside. It wasn't a very good way to start a trip that was very stressful to begin with to see my very ill father,
Stayed 1 night in Sep 2024

10/10 Excellent

Norm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop along the journey
We travel between Boston and Toronto often and need to stay over one night at the midway point. Many hotels are hit and miss but this one was perfect for our family. Historic charm, cleanliness, great service and friendly staff and all at a reasonable price. And its downtown - so a great opportunity to check out the beautiful city of Syracuse.
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was fine. My room had 2 broken lamps, toilet paper holder fell off, sticky surfaces, knock on my door @ 855am w/no announcement then someone entering my room. I addressed these issues with the MOD and hopefully they will get taken care of.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautifully restored hotel with all the charms combined with fresh updates and clean well-pointed rooms. We had a ton of space in our beautiful room. It was nicely decorated, comfortable bed, roomy sitting area, huge bathroom and amazing water pressure. What a treat it was to stay here!
Stayed 1 night in Sep 2024

2/10 Terrible

eric

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Terrible staff Rude Except for valet parking The worst Marriott ever
Stayed 5 nights in Aug 2024

6/10 Okay

Alfred, Rye Brook

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom floor and shower glass were dirty upon checkin. You could see someone’s shoe prints on the floor and the shower glass looked like it wasn’t cleaned for a week. We checked in around 9pm and the only parking option was a poorly lit garage a block away. No attendants, no security and with random people hanging around outside the garage across the street, just didn’t feel safe night. $20 upon exit for the privilege too. They’re doing the minimum here. Definitely not staying here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Robbie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Name says Marriott but it's not like a Marriott
I have never stayed at a Marriott that didn't have a pool and didn't have a taxi stand. Not only did it not have a taxi stand but when you ask the manager to call you a taxi, he sends a text message and when they never reply after over 30 minutes, he doesn't do anything except tell you to take a bus but if you go to the Valet manager he gets on his cell phone, gets through right away and a taxi is there in a few minutes. Bizarre. I have never seen a Marriott more understaffed. Only one person working at the front desk. To get your car from Valet you have to text (there is no other option for some bizarre reason) and when I did so, car was not ready after 20 minutes and I had to pay for the Valet at the Valet, it was not charged to the room which I have never seen before at a Marriott before, it's as if, this isn't a real Marriott.
Stayed 1 night in Aug 2024

8/10 Good

Mahdy, richmond hill

Traveled with family
Liked: Cleanliness, staff & service
Historical hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Laura, Wilmington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with modern amenities and very comfortable bed. Good restaurant options to chose from.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, historic building. Great bar downstairs. Clean room.
Stayed 1 night in Aug 2024