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Mercure Siracusa Prometeo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Siracusa Prometeo

Terrace/patio
Property amenity
Exterior
Body treatments, body scrubs, facials, massage/treatment rooms
Body treatments, body scrubs, facials, massage/treatment rooms

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Viale Teracati 20, Syracuse, SR, 96100
  • Roman Amphitheatre of Syracuse
    5 min walk
  • Catacombs of St. John
    5 min walk
  • Museo Archeologico Regionale Paolo Orsi
    5 min walk
  • Syracuse (QIC)
    3 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Grand Hotel Villa Politi

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (880)
The price is $103
per night
$124 total
includes taxes & fees
Dec 8 - Dec 9
Grand Hotel Villa Politi

About this property

Mercure Siracusa Prometeo

4-star Syracuse hotel with rooftop terrace
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Mercure Siracusa Prometeo offers 93 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bidets and hair dryers.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, Mercure Siracusa Prometeo features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Mercure Siracusa Prometeo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Dionisio Bistrot - This restaurant serves brunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dionisio Bistrot

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 20 and January 12.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 to 18 per person
  • Airport shuttle fee: EUR 90 per vehicle
  • Self parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT089017A1HWAYLUVH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Siracusa
Mercure Siracusa Prometeo
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Hotel Syracuse
Mercure Siracusa Prometeo Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy
Mercure Hotel Syracuse
Mercure Siracusa Prometeo Syr
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Syracuse
Mercure Siracusa Prometeo Hotel Syracuse

Mercure Siracusa Prometeo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 435 reviews" "
Rating 8 - Good. 163 out of 435 reviews" "
Rating 6 - Okay. 24 out of 435 reviews" "
Rating 4 - Poor. 5 out of 435 reviews" "
Rating 2 - Terrible. 5 out of 435 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk).
Stayed 1 night in Aug 2024

4/10 Poor

John

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The room was very noisy and felt old and in.need of refurbishment. Every sound from rooms above and on the same floor could be heard despite the room being advertised as soundproofed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Stayed 3 nights in Jul 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had bedbugs and I was bitten about 50 times. It's ruined our vacation. We spent all day doing expensive laundry rather than enjoying Syracuse. The hotel offered to change rooms but no compensation for the cost of the laundry, suffering or lost time. I'm likely going to have scars from this. It's truly awful. AVOID Update: to rectify the situation they offered loyalty points for a future stay, which I refused. They gave me a refund of $115 instead, which was for 1 night, plus a couple of free meals at the hotel bar. Laundry cost 60E plus several hours in the heat. Not worth it.
Stayed 2 nights in Jun 2024

8/10 Good

Luz, Miami Beach

Stayed 1 night in May 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Vinit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Dr Janine

Traveled with family
Liked: Cleanliness, staff & service
Very friendly staff and convenient location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb staff from top to bottom
Stayed 3 nights in Feb 2024

10/10 Excellent

Lawrence, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Excellent breakfast, courteous staff especially Umberto
Stayed 1 night in Oct 2023

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Stayed 2 nights in Sep 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and view!
Stayed 1 night in Sep 2023

10/10 Excellent

Rambod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel appears relatively new. Room was clean and the bathroom spacious and well-appointed. There was limited free parking onsite, which was nice. Breakfast was excellent. The hotel is a bit off centre - about a 30 minute walk to Ortigina - which can be good, because it was quiet, but also not excellent when it's really hot. The staff was generally helpful - except in one instance when the bathroom ran out of soap. We asked for it and it took them two days - out of a four day stay - to deliver it. Not the end of the world, but not impressive.
Stayed 4 nights in Aug 2023

6/10 Okay

Jakob

Traveled with family
Liked: Cleanliness, staff & service
good food, pool, but gym facilities were outdated and the hotel was a bit older in reality than what appeared online. A solid 3* nonetheless, not 4.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location—across the street from the archeological park. Somewhat of a long walk to Ortigia but worth the effort. Several nice beaches in east driving distance.
Stayed 3 nights in May 2023

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2023

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a haven among the traffic & noise of busy Syracuse. We loved our stay there
Stayed 4 nights in May 2023

10/10 Excellent

Fiona

Stayed 1 night in Mar 2023

10/10 Excellent

Ekaterina, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two-night stay at the hotel. It was clean, convenient and very close to the Greek ruins. The staff was helpful with directions and travelling advice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lihong

Stayed 1 night in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable hotel in less charming location.
The Mercure hotel is quite modern and fairly comfortable. The staff was very helpful as well and there is a nice rooftop bar. It is pretty far from the attractive part of Siracusa, and getting there required a 20-30 minute walk. Not a huge impediment but something to consider.
Stayed 2 nights in Oct 2022

10/10 Excellent

cynthia, McLean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great ,well designed, fabulous breakfast
Stayed 3 nights in Oct 2022