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Red Roof Inn Syracuse

2.0 star property

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Photo gallery for Red Roof Inn Syracuse

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels
Coffee shop
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$66
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
6614 North Thompson Road, Syracuse, NY, 13206
  • Place, Brooklawn Golf Course
    ‪8 min walk‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Syracuse

Syracuse hotel with free self parking
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front-desk safe, and a vending machine are onsite.
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Complimentary self parking is available on site.

Red Roof Inn Syracuse is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.6
Rating 10 - Excellent. 161 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 314 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Business traveler
Liked: Cleanliness
There was a large bug that came out of the blow dryer thing when I took it out of the holder. Twenty rings later and two tries no one answered at the front desk. There was no soap, body wash or shampoo.
Stayed 2 nights in Sep 2025

6/10 Okay

Tamera

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Light bulb out over sink, toilet paper on floor behind bathroom door, strong air freshener smell. Nice spacious room
Stayed 1 night in Sep 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was like a scary movie. Don’t recommend
Stayed 2 nights in Sep 2025

2/10 Terrible

PANKAJ

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel with poor cleanliness. Towels were substandard, dirty and mattress just had bare springs. There were dead bugs on the floor. Please stay away from this hotel as you will have a terrible experience.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ann

Traveled with family
Disliked: Cleanliness, amenities
Terrible smoking smell, cockroaches, no tv remote
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sink and faucet functional but broken, electrical outlet not working. Other items in poor condition. Staff very polite and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Lauren, Washington

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our stay at the Red Roof Inn in Syracuse was horrible. The elevator was broken and we were on the third floor with a toddler. The first you notice on the front door was a dent from a fist. Looks like the hotel "fixed" the dent however you can see it clearly. Inside the room, there were more wall dents. The room smelled like cigarette smoke and there was no mini fridge. The worst part of the room was there was no door knob on the bathroom door. I know on their room amenities; a mini fridge was not listed. But a door knob on a bathroom door should be expected, not a room amenity. Will not ever stay at another Red Roof Inn again. Horrible!
Stayed 1 night in Sep 2025

8/10 Good

yvonne

Traveled with partner
Liked: Cleanliness
Consideration of my husband’s ailments do face us a ground floor room
Stayed 1 night in Sep 2025

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room is ok, but bathroom could definitely use some tender loving care in there. Really nice to have a fridge and microwave in room as well! Good price and great location, it’s always our go to when coming to Syracuse
Stayed 1 night in Sep 2025

10/10 Excellent

Hector, La Jolla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

6/10 Okay

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Price of room was great. Actual room was in poor condition, holes in walls, stains on ceiling and dirty floor.
Stayed 1 night in Sep 2025

4/10 Poor

Chelsea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were almost unable to open the door to the first room given to us (Yes, we were turning the handle UP as instructed), and a wall of cat pee smell hit us in the face as soon as we were able to open the door. Had to struggle to open the door again from the inside, which seems very unsafe. We asked for another room and the man at the front desk was understanding and professional. The next room was better, but still not great. -Elevator was non-operational, had to carry heavy bags up the stairs -We were laughing at how visibly broken the phone was (the receiver looked like it had been chewed by a dog, the quick dial buttons were all pulled out, also there was no dial tone so it didn't work at all), pulled away the nightstand to see where it was plugged in, and that revealed a sticky liquid spill, food crumbs, and a German cockroach under the nightstand -Hand soap was empty, but shower gel and shampoo worked. Shower was hot and comfortable. -A/C worked fine -You have to hold the toilet handle down for a few seconds for it to flush, it doesn't flush right away.
Chair was like this when we got in. Seems unsafe.
Stayed 1 night in Sep 2025

8/10 Good

Peggy

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Wifi worked great, friendly staff, nice house keepers
Stayed 3 nights in Sep 2025

8/10 Good

Peggy

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Friendly caring front desk employees nice house keepers
Stayed 1 night in Sep 2025

6/10 Okay

Lorrianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was the pillows weren't comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Peggy

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Pet friendly I have service dogs that were accepted. Unfortunately there is a special event this week and I have to leave the premises because the hotel is booked and they need my room, kinda disappointed about that. Now I have to go to another hotel with my service animals.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peggy

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Staff was very friendly, anything I needed for the room was taken care of. Had no issues with anyone room is very comfortable, shower pressure was good and good hot water.
Stayed 14 nights in Sep 2025

2/10 Terrible

Sameerah

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. The room smelled horrible, the door lock was broken, and I felt unsafe I even had to use chairs to secure the door. The door was hard to open, and to make things worse, there were dirty underwear and socks left behind. I only stayed two hours before leaving. Completely unacceptable
Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Good
Stayed 1 night in Sep 2025

2/10 Terrible

Holli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived after a long drive just to sleep and continue on the next day. If I wasn't exhausted I would have left. The door lock was broken, there was NO soap, it smelled, and the air conditioner was extremely noisy. I have pictures of the soap dispenser and the door lock if. you would like to see that. Not a lot bothers me, but this was just horrible.
Stayed 1 night in Sep 2025

4/10 Poor

Gajhia

Disliked: Cleanliness, amenities, property conditions & facilities
The heat started to smell like it was burning it had a bug infestation
Stayed 8 nights in Aug 2025

8/10 Good

Rochelle

Stayed 1 night in Aug 2025

2/10 Terrible

Jemell

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Your hotel is the absolute worst hotel/motel in the entire world. I have never felt more unsafe! It’s so bad there. Wow
Stayed 2 nights in Aug 2025

2/10 Terrible

Yajaira

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I got kicked because my son received a visit , and the maintenance guy was been noisy and make a lie . It's not a good place
Stayed 2 nights in Aug 2025