See all properties

Red Roof Inn Syracuse

2.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Syracuse

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Coffee shop
Combined shower/tub, hair dryer, towels

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
6614 North Thompson Road, Syracuse, NY, 13206
  • Brooklawn Golf Course
    8 min walk
  • NBT Bank Stadium
    7 min drive
  • St. Joseph's Hospital Health Center
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HomeTown Inn by Red Roof East Syracuse

Pet friendly
Parking included
Free WiFi
Air conditioning
2.5 out of 5, (1014)
The price is $61
per night
$72 total
includes taxes & fees
Dec 7 - Dec 8
HomeTown Inn by Red Roof East Syracuse

About this property

Red Roof Inn Syracuse

Syracuse hotel with free self parking
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site.

Red Roof Inn Syracuse is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.8
Rating 10 - Excellent. 174 out of 1003 reviews" "
Rating 8 - Good. 217 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 172 out of 1003 reviews" "
Rating 2 - Terrible. 269 out of 1003 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
First, front desk agent was unprofessional, a friend or someone she knew was standing near desk, and they just continued their personal conversation while I was as trying to check in. Her phone received and a text, and instead of waiting til I was done checking in and not in area, she just picked it up to read, once again, while I’m there to check in. As a past AGM for a hotel, these unprofessional behaviors and having someone hanging out in the lobby, chatting is against policy. And when a guest is in the lobby checking or out, all attention should be aimed at the guest (not personal texts or calls). It’s rude, and make the guest feel unimportant. As a leader, you need to improve your standards. And the room had multiple fruit flies all around. There was hair in sink also. But hey, it’s a red roof inn.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Riccardo

Disliked: Cleanliness, property conditions & facilities
Dirty sheets, hair everywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

NAING

I like this
Stayed 1 night in Aug 2024

2/10 Terrible

Zahara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Thai

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was already used and there’s bed bugs!
Stayed 1 night in Jul 2024

10/10 Excellent

Jaysin

Stayed 2 nights in Jun 2024

2/10 Terrible

Peggy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
low income housing placed in property. Loud noises/conversation late into evening. Exterior area filthy and room in poor condition. very uncomfortable bedding
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jordan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
You get what you pay for. The room is relatively clean but not perfect. The decor was updated. The room was small. No pool or other amenities. Staff were very friendly and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Louise

Traveled with family
Disliked: Amenities, property conditions & facilities
No fridge, juste 1 big towel
Stayed 1 night in Jul 2024

2/10 Terrible

Laura M

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible! We had bugs in the room..we had to kill! 2 people and we got 1 washcloth, 1 hand towel and 1 bathtowel for our 3night stay! No one cleaned our room while we were there....We asked for more towels, but were told i could get only extra washcloths!! I will never stay here again!!!
Stayed 3 nights in Jul 2024

4/10 Poor

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
The primary issue was there was an overpowering cleaner/detergent smell that made it difficult to sleep. Also...no coffee maker in room, basic TV stations didn't seem to work, leaving only pay per view. No soap in dispensers. Bed was comfortable though, and there was coffee in the lobby.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Traveled with family
Disliked: Staff & service
Lesson learned
The girl who booked us in was great and she was good to deal with but the hotel is old and their was issues for some of the other guests booking in Hotels.com was not available to help. This hotel has seen better days, I think I am going to bite the bullet and start paying for better rooms
Stayed 2 nights in Jul 2024

2/10 Terrible

michael

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
1 towel, no soap, no garbage removed even after calling desk numerous times for a 3 night stay fow a family. Dont stay here!
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never seen such a dump! The door didn’t close or lock properly. The bathroom was absolutely disgusting. I’d like a refund
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Stayed 1 night in Jul 2024

6/10 Okay

Thurmon

Disliked: Cleanliness, property conditions & facilities
poor condition
Stayed 2 nights in Jul 2024

2/10 Terrible

Saleem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Liam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the most disgusting hotel I have ever stayed in there were bugs in the room there was only one towel the soap dispensers were empty the stairwells smell like stale beer and we hardly get any channels on the TV it's lucky for me we were only staying a night because I would have demanded a refund if I had booked longer. This place needs to be shut down and bombed for bugs immediately! Absolutely disgusting!
Stayed 1 night in Jul 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red roof review.
It was nothing special. The window by the door was broken which makes you question the security. There was no soap or shampoo in any of the dispensors. The room smelled, the linen was dirty. It needs to be updated as the bathtub was nasty, the toilet chipped, and the flood dirty. Also, 1 towel and 1 washcloth
Stayed 1 night in Jul 2024