Riad Zaitouna Chaouen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Zaitouna Chaouen

View from property
Superior Double Room | Premium bedding, minibar, in-room safe, free cribs/infant beds
Front of property
Interior entrance
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Hassan 1, Chefchaouen, 91000
  • Chefchaouen Kasbah
    3 min walk
  • Plaza Uta el-Hammam
    4 min walk
  • Ras El Ma Park
    4 min walk
  • Tetuan (TTU-Sania Ramel)
    84 min drive

Room options

Double Room, Mountain View

  • 183 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Riad Zaitouna Chaouen

3-star Chefchaouen riad with rooftop terrace
This smoke-free riad features a bar/lounge, a rooftop terrace, and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Riad Zaitouna Chaouen offers 7 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chefchaouen riad provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Chefchaouen riad also offers a rooftop terrace, barbecue grills, and multilingual staff. Parking is available onsite for a surcharge.

Riad Zaitouna Chaouen is a smoke-free property.

A complimentary full breakfast is served each morning between 8 AM and 11 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 2 per night)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

The front desk is open daily from 2:00 PM - 3:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.15 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 2 per night
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Riad Zaitouna Chaouen
Riad Zaitouna
Zaitouna Chaouen
Riad Zaitouna Chaouen Riad
Riad Zaitouna Chaouen Chefchaouen
Riad Zaitouna Chaouen Riad Chefchaouen

Riad Zaitouna Chaouen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 80 out of 167 reviews" "
Rating 8 - Good. 51 out of 167 reviews" "
Rating 6 - Okay. 19 out of 167 reviews" "
Rating 4 - Poor. 7 out of 167 reviews" "
Rating 2 - Terrible. 10 out of 167 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Junko

Stayed 1 night in Apr 2024

6/10 Okay

Janet

Stayed 1 night in Feb 2024

10/10 Excellent

Soumil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property & very well located for family stay. Parking is 10-15 min walk so I would recommend hire someone for baggage. Very good breakfast with terrace beautiful view. No real complaint but bathroom could be more cleaner & blanket was smelling little. However I would stay here again
Stayed 1 night in Dec 2023

8/10 Good

Dr Gloria O

Liked: Cleanliness, staff & service, amenities
Aziz was so nice. A sweet guy at heart. He made me feel really comfortable being a solo female traveller. Yes the room smelt a bit damp, but then what can one expect as its an old building. It helped that I knew this before from reviews so knew what to expect. The breakfast was superb and the views from the rooftop to die for. The gentleman who cooked and served breakfast was so nice too. Gave him a tip to show my appreciation. Thank you, Aziz and all at Zaitouna.

8/10 Good

Maria Patricia

Traveled with partner
Liked: Staff & service
The staff were very helpful and responsive. Unfortunately, the room had a bad smell. Also, it had rained a lot while staying there and there was water leaking through the window. When we asked to move to another room, we were provided with a bigger room on the first floor. Lastly, we had arranged with the front staff for help with our luggage the last day as we needed to catch an early bus out of town. We were assured that it was scheduled. We never saw this person and had to ask for a second staff person to help. We made it to our bus in time, but could have done it without the stress. Maria M. Smith
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica, ROSEMEAD

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the center but uphill. Close to every convenient and attractions. Staff are very very helpful and friendly at all times. service are great.
Stayed 1 night in Oct 2023

10/10 Excellent

KHALID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. I love Chefchaouen.
Stayed 1 night in Sep 2023

10/10 Excellent

Lara

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location in the Medina. Spacious room with air con. Nice views and good breakfast. Good value for the price. Friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the top floor terrace were great!!!!
Stayed 3 nights in Dec 2019

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Lovely family owned riad with a good feel to it. Best breakfast we had during our stay in Morocco with very kind and accommodating staff. Spacious rooms with a cool traditional shower style.
Stayed 1 night in Nov 2019

6/10 Okay

Allan Varni

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the value in the heart of the Medina
The location was excellent if you want to stay in the heart of the Medina. The staff was helpful when asked. The amenities adequate.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room way too small
The only thing good about our stay was the location. Otherwise I would pay extra and go elsewhere. Room was way too small. The only way to get into bed was to climb into it from bottome. No room for bedside tables. Bathroom smelt and was tiny.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean property with beautiful views from the rooftop terrace, good beds, polite staff. Difficult to find in the medina. Rooftop breakfast swarmed by bees. All three days, the bedroom had a faint sewer smell,and the toilet leaked. Close quarters, so it was noisy at times, from inside guests and outside arguments in the medina.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Little beat up
The description says the room comes with amenities like soap or shampoo but our room did not have any. The AC worked but wouldn’t change in power like low or high. It just stayed on high
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I liked the location and the cleanliness. The service from most of the staff was terrible. Bad attitudes, no follow-through. One lady however, went above and beyond to make up for her co-workers. We needed to leave early the next morning and she left out breakfast for us for our journey even though breakfast didn't technically begin until 8:30AM. She also brought us an extra sheet when we asked her after hours went by and her coworker said he would o it and sat on his phone instead in the lobby.
Stayed 1 night in Sep 2019

6/10 Okay

NS

Liked: Cleanliness, amenities
I do not understand all the hype about the Riads in Morocco. They all have no elevators which is hard with luggage, they lock their outside doors which makes it hard for customers to come back for a break during the day and all of them have bad plumbing, in all the Riads I stayed in in Morocco ( total 3) the showers did not drain, one of the room almost flooded. I would stay in a regular hotel if I have to go again
Stayed 1 night in Aug 2019

6/10 Okay

Rio, Michigan

Liked: Property conditions & facilities
The place felt cramped. Hard to sleep at night, kids making noise in the streets until 1 or 2 am.
Stayed 1 night in Jul 2019

10/10 Excellent

Safa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Shower not clean. Toilet broken. Water burning or very cold, nothing in the middle. Very basic. Unfortunately not many great hotels in chefchaouan.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019