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Fletcher Wellness - Hotel Leiden

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fletcher Wellness - Hotel Leiden

Indoor pool
Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi
Suite | In-room safe, desk, rollaway beds, free WiFi
Exterior
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Parking available
  • 24/7 front desk

Explore the area

Map
Bargelaan 180, Leiden, 2333 CW
  • Leiden Bio Science Park
    2 min walk
  • Naturalis Biodiversity Center
    7 min walk
  • National Museum of Ethnology
    8 min walk
  • Amsterdam (AMS-Schiphol)
    23 min drive

Room options

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, rollaway beds, free WiFi

Luxury Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, rollaway beds, free WiFi

Superior Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, rollaway beds, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi

Comfort Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, rollaway beds, free WiFi

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Intercityhotel Leiden

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (86)
The price is $110
per night
$136 total
includes taxes & fees
Dec 11 - Dec 12
Intercityhotel Leiden

About this property

Fletcher Wellness - Hotel Leiden

4-star Leiden hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Housekeeping is not available.
Fletcher Wellness - Hotel Leiden offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Fletcher Wellness - Hotel Leiden features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a sauna, multilingual staff, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Fletcher Wellness - Hotel Leiden is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurant Twelve - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 17.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Twelve

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 34.5 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Rollaway bed fee: EUR 34.5 per day
  • Facilities fee: EUR 32.50 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month.
Additional fees apply for use of the spa.

We should mention

Pool access available from 8:00 AM to 9:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Fitland
Fitland Leiden
City Leiden
Hampshire Fitland Leiden
Hampshire Hotel Fitland Leiden
Hampshire Hotel Leiden
Leiden Fitland
Leiden Hampshire Hotel
Hampshire Hotel Fitland – Leiden
Hotel Fletcher Wellness-Hotel Leiden Leiden
Leiden Fletcher Wellness-Hotel Leiden Hotel
Fletcher Wellness-Hotel Leiden Leiden
Fletcher Wellness-Hotel Leiden Hotel
Hotel Fletcher Wellness-Hotel Leiden
Fletcher Wellness-Hotel Hotel
Fletcher Wellness-Hotel
City Resort Hotel Leiden
Hampshire Hotel Fitland – Leiden
Fletcher Wellness Leiden
Fletcher Wellness Leiden
Fletcher Wellness Hotel Leiden
Fletcher Wellness - Hotel Leiden Hotel
Fletcher Wellness - Hotel Leiden Leiden
Fletcher Wellness - Hotel Leiden Hotel Leiden

Fletcher Wellness - Hotel Leiden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 196 out of 727 reviews" "
Rating 8 - Good. 297 out of 727 reviews" "
Rating 6 - Okay. 143 out of 727 reviews" "
Rating 4 - Poor. 59 out of 727 reviews" "
Rating 2 - Terrible. 32 out of 727 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

LOLA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Priscilla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Don’t believe the photos
That they have a pool is very misleading when you can only use it from 8-9:30 in the morning! Very hard to understand how tò get to reception and what door to walk in to find the right entrance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sze Kay Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located just outside of Leiden Central station. Rooms are clean, large and good value for the price paid. Only downside is that the hotel is located in a commercial building shared with other offices, which means anyone can access the floors for the hotel rooms.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice But
The price was more than the value. Room was comfortable but a bit quirky. We did not like the layout of one of our rooms. We had three rooms as it was a family vacation. Reception was on 12th floor. Staff was accommodating and friendly. The kitchen had sink and refrigerator but no microwave. Extra fee for additional in room coffee pods. Wellness center is an all nude affair. The family was surprised by this but we got a good laugh. It’s not part of our custom. Again, the staff was exceptionally helpful as we were a small group that included an infant.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Nice Modern Hotel but Lacked Amenities
Stayed to take part in the Leiden Marathon. Location is great, adjacent to the station. Check-in was very quick, and they let us keep our luggage in the hotel before formal check-in. Originally had a large corner room with plenty of space. Unfortunately, the ceiling started leaking which we informed reception about. They were very polite and apologetic and offered to upgrade our room, however this was actually just a room transfer to a smaller room. No toiletries were provided aside from basic soap and towels for cleaning in either room (no shampoo & conditioner). The pool facilities are only available from 8-930, after which you must pay an entry fee, which was not clear. Spa facilities were very comprehensive and clean. Would recommend this but be aware of additional payments. Lovely stay just wish we had known about spa/room amenities beforehand.
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2024

8/10 Good

Logan, Northland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible internet but great lication
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing went well at my visit to the Fletcher Hotel except the pool (only 8-9:30 free access for guest) The room wasn’t clean properly, still rubbish from the previous guest in the bin. The soap dispenser in the shower was removed, I have to ask for some soap to shower. The fridge disconnects when you leave the room since you need to take the card with you, I thought fridges were supposed to be in ALL the time otherwise food will go bad, I asked for an extra card to leave it on, guess what the cleaner person removed so when I came back the fridge was off, a potential food poisoning opportunity. The phone in the room didn’t work so every time I have to walk to reception to complaint and ask for things. Some of the girls at reception were not useful at all. I emailed the Fletcher hotel and chain, still waiting for a response. I think I should be entitled a refund
Stayed 3 nights in Apr 2024

6/10 Okay

yasser

Liked: Staff & service
Rr
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Wilhelmus, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing facility with a great view over the Leiden skyline with its distinctive churches from the swimming pool at the 11th floor.
Stayed 1 night in Feb 2024

4/10 Poor

Paulina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Sanghamitra

Stayed 1 night in Dec 2023

8/10 Good

PT

Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2023

8/10 Good

ken

Liked: Property conditions & facilities
enjoyed my stay. Only negative is that wish the pool was open longer hours for guests
Stayed 4 nights in Oct 2023

8/10 Good

Travis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was not cleaned one day. Promised a discount but never contacted by management. Key cards had to be constantly rekeyed for the keys we had for the room. Spa area was wet nice
Stayed 2 nights in Oct 2023

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Fine, not great
Our stay was adequate. The set up is a bit bizarre. The hotel is on a few floors of a business building and not terribly secure imo. There’s no lobby per se, only a reception area on the 12th floor. The room was large and the bed was comfortable, though not terribly clean (e.g., coffee stains down the wall, dingy towels that were small and didn’t smell fresh). The toilet was right next to the bed and there was only one door for the toilet and shower, meaning only one could have a door closed at a time (read: limited privacy). The room was freezing and the thermostat was meaningless—I was given a space heater to warm it (was 60 degrees in the room at one point). The breakfast was excellent as was the location—just steps from Leiden train station.
Stayed 4 nights in Oct 2023

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa is not included, the pool is only open to guests from 8am to 930am, and the SPA is nude, its not 100% clear when you are looking. Bathing suites are not allowed.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good value for a comfortable room.
The room is great, comfortable large bed, wonderful shower, great view and good location. Service at front desk is weak, sometimes the wait times are very, very long to check in or even to ask a question. Disorganized because they also service the spa. Most staff are unfriendly and uninformed, unless you are lucky enough to get Flora.
Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Terrifying experience in the elevator
I was assigned to a remote area on the 11th floor, which required a long walk. However, the situation became alarming when, after midnight, around 11:00 PM, I got stuck in the hotel's elevator. When I reached the 11th floor, the elevator doors wouldn't open, and the elevator itself was immobile. I was stuck for nearly ten minutes before the elevator automatically descended to its original floor. It was a terrifying experience.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The amount charged exceeded the price I initially
During check-out, I was charged a room rate that was significantly higher than the online booking price. It was only afterward that I realized the mistake and had to return to the hotel to have it corrected. It was a truly disappointing and careless experience. Otherwise, my room was okay.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Careless front desk
I encountered a very careless and unprofessional front desk lady. I extended my stay for an extra night and specifically requested her to update my room key to prevent it from becoming inactive. After checking, she assured me that the matter had been taken care of and there was no need to update the room key. However, when I returned to my room in the afternoon, I couldn't access it as expected. I had to walk a long way back to the front desk to have the issue resolved. Otherwise, the hotel location is good.
Stayed 1 night in Sep 2023