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Fletcher Wellness - Hotel Leiden

4.0 star property

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Photo gallery for Fletcher Wellness - Hotel Leiden

Indoor pool
Lobby
Bar (on property)
Sauna, hot tub, steam room, 1 treatment room, massages
Family Room | In-room safe, desk, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Parking available
  • Bar

Explore the area

Map
Bargelaan 180, Leiden, 2333 CW
  • Hortus Botanicus
    ‪16 min walk‬
  • Leiden University
    ‪16 min walk‬
  • Corpus
    ‪3 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪23 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, rollaway beds, free WiFi

Luxury Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, rollaway beds, free WiFi

Superior Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, rollaway beds, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi

Comfort Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, rollaway beds, free WiFi

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Fletcher Wellness - Hotel Leiden

4-star Leiden hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is not available.
Fletcher Wellness - Hotel Leiden offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Fletcher Wellness - Hotel Leiden features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a sauna, multilingual staff, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Fletcher Wellness - Hotel Leiden is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurant Twelve - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 17.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Twelve

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to May 27 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 34.5 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Rollaway bed fee: EUR 34.5 per day
  • Facilities fee: EUR 32.50 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month.
Additional fees apply for use of the spa.

We should mention

Pool access available from 8:00 AM to 9:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Fitland
Fitland Leiden
City Leiden
Hampshire Fitland Leiden
Hampshire Hotel Fitland Leiden
Hampshire Hotel Leiden
Leiden Fitland
Leiden Hampshire Hotel
Hampshire Hotel Fitland – Leiden
Hotel Fletcher Wellness-Hotel Leiden Leiden
Leiden Fletcher Wellness-Hotel Leiden Hotel
Fletcher Wellness-Hotel Leiden Leiden
Fletcher Wellness-Hotel Leiden Hotel
Hotel Fletcher Wellness-Hotel Leiden
Fletcher Wellness-Hotel Hotel
Fletcher Wellness-Hotel
City Resort Hotel Leiden
Hampshire Hotel Fitland – Leiden
Fletcher Wellness Leiden
Fletcher Wellness Leiden
Fletcher Wellness Hotel Leiden
Fletcher Wellness - Hotel Leiden Hotel
Fletcher Wellness - Hotel Leiden Leiden
Fletcher Wellness - Hotel Leiden Hotel Leiden

Fletcher Wellness - Hotel Leiden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 754 reviews
Rating 8 - Good. 306 out of 754 reviews
Rating 6 - Okay. 149 out of 754 reviews
Rating 4 - Poor. 60 out of 754 reviews
Rating 2 - Terrible. 32 out of 754 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Petrus, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2024

6/10 Okay

Kit Mui Valencia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Very convenient. Will come back again.
Stayed 6 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Needs some internal bathroom renovation
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellen, Rippey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Good location but disorganised/untrained staff
Perfect location as it is right next to Leiden station but the staff at reception are very disorganised and don’t seem to know what they are doing or how to do the tasks assigned to them with people giving different information.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ignore negative reviews!
I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again.
Stayed 5 nights in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

2/10 Terrible

Eslam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not safe as you can reach the rooms without passing by the reception from the train station, the cleanliness of the bed was not so good ,also the staff was not helpful at all ,I forgot one T-shirt after I checked out in the wardrobe and it disappeared after the cleaning people access the room , also the staff was not responding through emails or phone.
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Kevin, Austin

Liked: Staff & service
Most important to know if you want to use the pool/spa: you are REQUIRED to be nude. Except for 8AM-9:30AM, you are not allowed to wear a bathing suit, and also have to pay an additional daily 32 Euro fee. The fee is in the fine print on Expedia, but the "nude" part was not. Fine if you know in advance, but an unfortunate surprise if you're with kiddos whose culture is not accustomed. Other than that, on the ground floor signage was almost invisible and it looked barren and abandoned at 7pm. The door to street was broken and propped open with plywood. It took us wandering into the elevator to comprehend that reception was on the 12th floor. The room was comfortable but had stains on the carpet and window sill. Views over the city were nice, and it's quiet. Very business-y. No charm, but it's not made for that. It's a minute from the train station, but you have to walk all the way around the station to get to the main part of the city. Overall, not bad but don't let the nice pic of the spa lure you unaware.
Stayed 3 nights in Aug 2024

2/10 Terrible

LOLA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Priscilla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Don’t believe the photos
That they have a pool is very misleading when you can only use it from 8-9:30 in the morning! Very hard to understand how tò get to reception and what door to walk in to find the right entrance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sze Kay Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located just outside of Leiden Central station. Rooms are clean, large and good value for the price paid. Only downside is that the hotel is located in a commercial building shared with other offices, which means anyone can access the floors for the hotel rooms.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice But
The price was more than the value. Room was comfortable but a bit quirky. We did not like the layout of one of our rooms. We had three rooms as it was a family vacation. Reception was on 12th floor. Staff was accommodating and friendly. The kitchen had sink and refrigerator but no microwave. Extra fee for additional in room coffee pods. Wellness center is an all nude affair. The family was surprised by this but we got a good laugh. It’s not part of our custom. Again, the staff was exceptionally helpful as we were a small group that included an infant.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Nice Modern Hotel but Lacked Amenities
Stayed to take part in the Leiden Marathon. Location is great, adjacent to the station. Check-in was very quick, and they let us keep our luggage in the hotel before formal check-in. Originally had a large corner room with plenty of space. Unfortunately, the ceiling started leaking which we informed reception about. They were very polite and apologetic and offered to upgrade our room, however this was actually just a room transfer to a smaller room. No toiletries were provided aside from basic soap and towels for cleaning in either room (no shampoo & conditioner). The pool facilities are only available from 8-930, after which you must pay an entry fee, which was not clear. Spa facilities were very comprehensive and clean. Would recommend this but be aware of additional payments. Lovely stay just wish we had known about spa/room amenities beforehand.
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2024

8/10 Good

Logan, Northland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible internet but great lication
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing went well at my visit to the Fletcher Hotel except the pool (only 8-9:30 free access for guest) The room wasn’t clean properly, still rubbish from the previous guest in the bin. The soap dispenser in the shower was removed, I have to ask for some soap to shower. The fridge disconnects when you leave the room since you need to take the card with you, I thought fridges were supposed to be in ALL the time otherwise food will go bad, I asked for an extra card to leave it on, guess what the cleaner person removed so when I came back the fridge was off, a potential food poisoning opportunity. The phone in the room didn’t work so every time I have to walk to reception to complaint and ask for things. Some of the girls at reception were not useful at all. I emailed the Fletcher hotel and chain, still waiting for a response. I think I should be entitled a refund
Stayed 3 nights in Apr 2024

6/10 Okay

yasser

Liked: Staff & service
Rr
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Wilhelmus, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing facility with a great view over the Leiden skyline with its distinctive churches from the swimming pool at the 11th floor.
Stayed 1 night in Feb 2024

4/10 Poor

Paulina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024