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Hôtel Les Cygnes

3.0 star property

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Photo gallery for Hôtel Les Cygnes

Front of property
Sauna, hot tub, steam room, body treatments, hot stone massages
Sauna, hot tub, steam room, body treatments, hot stone massages
Lake
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
8 Avenue Grande Rive, Evian-les-Bains, Haute-Savoie, 74500
  • Évian-les-Bains Port
    ‪16 min walk‬
  • Evian Les Bains Port Station
    ‪16 min walk‬
  • Evian Thermal Spa
    ‪17 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪78 min drive‬

Room options

View all photos for Triple Room

Triple Room | Bathroom | Free toiletries, hair dryer, towels

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Lake View

Double Room, Lake View | Premium bedding, in-room safe, individually decorated, desk

Double Room, Lake View

  • 129 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Premium bedding, in-room safe, individually decorated, desk

Double Room, Garden View

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View | Premium bedding, in-room safe, individually decorated, desk

Superior Double or Twin Room, Lake View

  • 151 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Premium bedding, in-room safe, individually decorated, desk

Family Room, Garden View

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, Lake View

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room, Lake View

  • 129 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hilton Evian-les-Bains

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (1000)
The price is $157
per night
$178 total
includes taxes & fees
Mar 4 - Mar 5
Hilton Evian-les-Bains

About this property

Hôtel Les Cygnes

3-star Evian-les-Bains hotel with restaurant
Catch some rays at the nearby beach, pamper yourself at Hôtel Les Cygnes's full-service spa, or enjoy snorkeling.
Hôtel Les Cygnes offers 36 accommodations with safes and complimentary newspapers. These individually decorated accommodations include desks. Beds feature premium bedding. 50-cm flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Evian-les-Bains hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Léman Bien-être has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hôtel Les Cygnes features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 269 square feet (25 square meters) include conference space. This beach hotel also offers spa services, a library, and a terrace.

Hôtel Les Cygnes is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Les Cygnes - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Les Cygnes

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snorkeling

Family friendly

  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • Banquet hall
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 77 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cygnes Evian-les-Bains
Hôtel Cygnes
Hôtel Cygnes Evian-les-Bains
Hôtel Les Cygnes Hotel
Hôtel Les Cygnes Evian-les-Bains
Hôtel Les Cygnes Hotel Evian-les-Bains

Hôtel Les Cygnes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 83 out of 205 reviews
Rating 8 - Good. 81 out of 205 reviews
Rating 6 - Okay. 25 out of 205 reviews
Rating 4 - Poor. 10 out of 205 reviews
Rating 2 - Terrible. 6 out of 205 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. Staff were super friendly. Food was amazing although dinner was really expensive but worth it. Would thoroughly recommend
Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful overnight stay
My one night stay TOTALLY exceeded all my expectations. I loved this hotel and their kindly charming service. I will definitely be back
Stayed 1 night in Nov 2022

10/10 Excellent

michael

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
The rooms had too much clutter in them - totally over the top! There was no room left for our own belongings. Reception was nice but the maitre in the restaurant was bossy. The hotel dog, Noisette, was charming!
Stayed 2 nights in Sep 2020

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour plaisant
Bon accueil, personnel agréable, petit déjeuner excellent avec salle au bord du lac magnifique. Chambre petite et un peu trop encombrée, en cette période Co-vid, il vaudrait mieux enlever tous les petits coussins à fourrure et tissu et ne laisser que le nécessaire, ce serait tout aussi joli car parfois trop chargé comme déco. Pareil, tables dans la salle à manger très proches les unes des autres, on a du mal à circuler. Sinon, ambiance très sympathique, piscine dehors et petit jardin très agréables. Nous reviendrons !
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This is a really special place. It’s probably the only 3star hotel with its own pier so if you like swimming in the lake or take a boat it’s perfect. It’s very peaceful and charming and quirky at the same time because it retains the original old design yet spruced up enough to feel comfortable like a hotel. Very very special cosy design. Do try the restaurant in the hotel itself, make rsvp because it gets really full. The food is THAT good. Reasonably priced with generous portion. As the restaurant is just next to the pier you have an amazing sunset view. It cannot be more perfect than this. The service is good and staff super nice and helpful. We loved it and will come back again! Thank you Le Cynes!
Stayed 1 night in Sep 2020

10/10 Excellent

Andrew, Lonyb

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great setting and fabulous food We enjoyed having both the pool and the lake for swimming Dinner in the restaurant was excellent and both the food and service faultless
Stayed 1 night in Jul 2020

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days in Evian
Hôtel Les Cygnes is located smack on the lake , the staff are friendly and most helpful and cooperative. The hotel has a special theme namely belle epoque. everywhere you see all sorts of nicknacks. We had a lovely balcony. The bed was comfortable , the room small and with all the cushions which are used to decorate the room you can hardly move around. Great fun for 3 days
Stayed 3 nights in Sep 2019

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with unique decor close to Evian
A friendly and comfortable hotel with very unique decor. Each room appears to be decorated differently from another. Decor won't appeal to everyone but we found it to be a great experience to have a room with character. Staff are very friendly and helpful, and you'll most likely be greeted by their lovely chocolate Labrador dog who is also super friendly and a calm dog. Free parking is available in two carparks on the opposite side of the road from the main hotel. There is a new pool that guests have access to and views of the lake from the gardens is quite nice. Care is taken to ensure that the rooms are cleaned and made to a high standard. The rooms don't have air conditioning but if you open the balcony door you get enough fresh air coming in to cool the room down. The only issue we had was that because the building is quite old the soundproofing between each room is very minimal so we could hear the person in the next room cough, sneeze and snore quite loudly. I think we must have just been slightly unlucky with our loud neighbour but in general most sounds between rooms aren't heard.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, loads of character, on lake
We absolutely loved this hotel, which has been beautifully refurbished, to showcase its history and is on prime location on the lake. Excellent restaurant. We were just sorry we didn't have time to stay for breakfast. Great, friendly staff
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation on the lake & the views are stunning, the service is excellent, the hosts are charming people and the breakfast is glorious. It has been our favourite hotel for years and the standard is exemplary!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antique furniture. Like someone's cottage. We had a family room, which included laundry machine (we did not use as it was near end of our vacation), but would be useful to wash some dirty clothes. Lakeside access was nice, was nice swim on hot day in lake geneva. Good restaurant. Front desk was helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

Mark

Great food great location
The food in the hotel is amazing. The location is great and it’s great to wake up and look out of the lake. The hotel decor is very busy and wherever you look there are pictures and decoration. The whole place is incredibly clean and tidy. I have no idea how they keep it so clean as every space is filled with something.. I would definitely stay again
Stayed 1 night in Sep 2018

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay/experience in Evian
This hotel is best kept secret . Such a lovely inn on the edge of town and walking distance to everything . I would recommend this property to anyone who wants and authentic Evian Lake experience . The staff was outstanding . The only complaint is that it does not have air conditioning in the summer which is understandable at such this type of property . However, ceiling fans in the room would be a nice addition . Parking can be a little problematic , but patience is all you need .
Stayed 4 nights in Jul 2018

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location
Lovely location, with a terrace right on the lake.Room quite small, not helped by filling it with loads of furniture. Limited parking in front of hotel, free public parking 100 yds away seems quite safe but also fills up quickly. Reasonable value.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Joseph, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but a lot overdone in decoration
The location of this hotel as the lake is directly below the hotel. All other hotels are set back or across the street. Our initial room was small with a poor view. We were able to upgrade (at a higher price) to a room with a direct view on the lake. What a lovely sight! The room was fine but overfilled with pillows and other "kitsch". A few less items and the room would have felt spacious. We had dinner in their restaurant and it was amazing! I would definitely stay here again but I would hope that the management would remove some of the more superfluous items.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
An interesting find!
Our room was really tiny but we did have an outside terrace. The staff are lovely and the hotel is really charming and quirky. The food is excellent but don't ask for a latte (remember it's France no matter how close to Switzerland). Parking is not ideal but very manageable. We enjoyed our stay!
Stayed 4 nights in Apr 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic position on the lake
The hotel looks amazing, lots of flowers, and a traditionally French chateau. I booked a lake view superior room, and it is probably the smallest room I have ever stayed in, it was very cluttered we had 10 cushions dotted around. Also there was far too much furniture and clutter throughout the hotel. The staff were ok, as was the breakfast. Most importantly : We were on the 3rd floor, and the hotel doesn’t have a lift, making it very difficult.
Stayed 3 nights in Mar 2018

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right on lac leman
Beautiful hotel. Lovingly decorated with a homely feel. Really lovely food and friendly staff. Will definitely stay here again

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Unique, quirky but acceptable.
Too much decoration. Too frightened to move in case knocked something over. Needs advice from a minimalist otherwise fine.

8/10 Good

Verified traveler

Liked: Cleanliness
good but small
a little bit rude to customers by mistake too little portion of hot food for breakfast

8/10 Good

Cormac, Wexford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
A lovely hotel right on the lake, quaint and very french! The rooms are really nice and the staff are friendly. We brought two young kids and a dog and were made feel very welcome.