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HOTEL MYSTAYS Ueno East

3.0 star property

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Photo gallery for HOTEL MYSTAYS Ueno East

Reception
Premium bedding, down comforters, desk, blackout drapes
Breakfast served
Hallway
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Kitchen Town
    ‪7 min walk‬
  • Ameyoko Shopping District
    ‪10 min walk‬
  • Ueno Park
    ‪11 min walk‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non Smoking

  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking

  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Ueno Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
3.9 out of 5, Good, (1001)
The price is $178
per night
$196 total
includes taxes & fees
Mar 8 - Mar 9
Ueno Hotel

About this property

HOTEL MYSTAYS Ueno East

3-star hotel in Taito
A restaurant, self parking, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. LED televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HOTEL MYSTAYS Ueno East is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
朝食レストラン - This restaurant serves breakfast only. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,600 per night)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1000 for adults and JPY 1000 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 303 out of 999 reviews
Rating 8 - Good. 455 out of 999 reviews
Rating 6 - Okay. 167 out of 999 reviews
Rating 4 - Poor. 51 out of 999 reviews
Rating 2 - Terrible. 23 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is part of a nice, affordable chain. The rooms are quite nice for a business hotel. You can get breakfast for a reasonable cost, but there are no vegetarian/ vegan options. The biggest issue here is stairs. There is no way to enter the lobby without going up around a dozen stairs. A pain when you have luggage, but it would make this hotel very challenging for someone with mobility issues.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to Ueno station or to the nearby tokyo metro station. Also an easy walk to Kappabashi or even Asakasa if you didn't want to take the metro. Staff was super helpful and friendly, only negative was the peeling wallpaper in the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 5 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Oct 2024

10/10 Excellent

ren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes away from train stations and close to convenience stores
Stayed 8 nights in Oct 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very small rooms as typical in Japan, but we enjoyed the stay! For the price it was great. I was worried about booking hotels in Japan but had a good experience with this one!
Stayed 4 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area where it was easy to access trains.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort
Great location and quiet
Clean and comfortable if a bit dated. Very nice staff. Breakfast was okay.
Stayed 3 nights in Oct 2024

8/10 Good

Rodante

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Bathroom looked a little messy than another hotel I stayed at previously. Either than that, beds were comfy, provided amenities, it was walkable to the station and near a lot of food options. It was okay. Probably would stay here again cuz of convenience
Stayed 6 nights in Sep 2024

2/10 Terrible

Adayabalam

Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near the Ginza subway line. While the room’s size took some getting used to, the hotel’s location and the incredibly helpful staff made our stay amazing.
Stayed 4 nights in Sep 2024

6/10 Okay

Carla

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Jasmine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gtrat for price, nice quiet area and taxis are always put the front
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very budget friendly hotel. The staff were helpful and the area was amazing. Be warned booking during hotter months, the hotel uses central A/C and gets very warm. The laundry service is behind the hotel but was very easy to use. I highly recommend the nearby Bath house as well.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for long term stays!
Really good for long term stays! Not a typical hotel you’d think of. Has washer and a really comfy bed. The only thing is that it’s not super close to any great restaurants or mall, everything is 2 bus stops away. But if you’re ok with walking and want to be away from the crowd it’s perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Thiew Kheng, Damansara

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Th hotel is near the Ueno station, about 5 mins walk. There is a washer/dryer room behind the hotel, ¥100 for washer, ¥100 for dryer for 15 mins, you can top up ¥100 for additional 15 mins. There are Family Mart and Lawson around the corner. I love that the hotel provides free good quality skin care and we can replenish it anytime as many as you want.
Stayed 4 nights in Sep 2024

6/10 Okay

Damien

Stayed 3 nights in Jul 2024

8/10 Good

Chong

Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Dave

Stayed 1 night in May 2024

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are standard Japanese size which is smaller than most North American rooms. The room and bathroom is clean and has all the amenities.
Stayed 9 nights in May 2024